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April 2024 by Ludenia Hevner
I went through the drive-thru this morning at McDonald's at 5:16 a.m. when I got to the menu board nobody ever said anything. So I drove up to the window and I saw a guy that was sweeping. He came over and asked if I place my order back at the at the menu board and I said no. Then he called somebody over to come take my order. It took a bit to get the other guy to come over and even take my order. The young man that came and took my order said that in the mornings they only took cash for breakfast until 6:00 a.m., this was supposed to be due to auditing the registers.This sounds very strange to me because he couldn't even give me a receipt. He wrote down the prices on the back of a paper bag. If I had wanted to use my rewards for your app I wouldn't be able to because he said they only take cash and gave no receipts. I was not happy about this. Although everybody was very nice I was not happy with the service. We asked for a frozen Coke and we're told that the machine wasn't ready. He also said this is something that they always do this is normal. It doesn't sound normal to me.Update: on that order we had a water, a senior coffee, and a sausage biscuit. You could tell that the biscuit was not fresh. The biscuit was partially dried out. It was old. It was probably sitting there because they had no business.
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April 2024 by Angel Rodriguez
I actually live in and around the area. So from experience, I can say that the food as of yet, for the most part is always warm. The service itself has gotten way better. Just remember that it is McDonald's and they do get rushes which is understandable. The atmosphere, to be honest, is I feel out of there control. It is in the middle of the westside and has to be taken into account, but that doesn't mean it's bad at all. Thanks for reading my experience.
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April 2024 by Sylvia
Don't like it cashier tonight 10:38 to rude
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April 2024 by Rachel Ramirez
Waited 20 plus minutes out there guy gave our order to someone else had to get off and talk to the manager and insisted of giving us our order right there she just said sorry and gave me my money back said she was gonna talk to the guy that brought out our food the problem was them taking long with the order not the guy after getting off there kitchen was super dirty food and papers all over the floor Manager found it easier to blame the guy taking the food out. Never again.
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April 2024 by Rebecca Montez
It was awesome cuz my three grandkids were able to play in the inside playground ??? thank you for keeping the playground open and clean and the restrooms as well???
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April 2024 by Diesel Cookie
They messed up my order going on 5 times in a row now . Tried being patient and let em get it together but today was the last straw . Go at your own risk .
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April 2024 by Aye Are Tee
Fast and friendly even with an event taking place
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April 2024 by Jackie Gutierrez
The wait is ridiculous for drive thru I had never had a problem with food or customer service just the wait I don’t understand why they don’t have anyone wait on the side if the order is not ready I mean why have the parking on side with the numbers on them.
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March 2024 by Amairani
Omg am not going back 3 miles to pick up some medium fries i didn't get. Why can't they just do the orders Right? Am just gonna stop going to this location even though it's the closest to my work. Not only they don't give the orders Right they take hella long on the drive thru. I placed my mobile order for a reason and it's NOT to be driving back and forth to get my order right and complete.
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March 2024 by Genevieve Martinez
Love their fries sweet teas and cookies but that's it other that I hate when lines are long in drive
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March 2024 by Scarmbrough Grapello
Absolute nightmare location. Go here if you want to be extremely disappointed.
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February 2024 by San Juanita Anguiano
Went for coffee and people in line no one was taking orders poor service can't use restroom either poor management
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February 2024 by Zachary Martinez
Good mcdonalds, surprisingly clean for the amount of homeless around.
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February 2024 by Humberto Munoz
poorly served
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February 2024 by ken houghtling
Why ask me if I want ketchup and napkins and don't put any in the bag.
