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March 2024 by iasha rabee
I went through drive through, and ordered 3 sausage biscuits. I asked for 4 strawberry jellys and 4 grape jellys. The lady told me she could not give me that many withthe worst attitude. She gave me 3 of each instead. I told her I just Luke alot of jelly. But she was persistent that she would not give me the extra jelly i asked for.I asked her if she could charge me. She snatched my card as if she was going to charge me but didn't charge me after all. I'm not sure the change of mind for not charging me but I won't be going back to this location. Very rude ladies running the drive through.
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March 2024 by James Hoots
Great job .. now these are fresh fries.. McDonald's take notice..
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March 2024 by Lynda Brown
My fries were
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March 2024 by Cyn G
They are rude and they take a long time to get your order out.
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February 2024 by Arturo Rodriguez
This McDonald's is the best in San Antonio the other McDonald's need to watch the excellent customer service and promptness.thats why I Love visiting this McDonald's.
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February 2024 by Ann Reid
The manager displayed excellent customer skills.
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February 2024 by Patricia Moreno
Great management! John helped us with our order and he was exceptional! We were arriving into San Antonio in the evening, but we needed to stop to eat. We stopped at this location off of 410 and Culebra. The two lanes both had long lines. As we approached the window we were greeted kindly and professionally. Store looked clean inside and out. When we drove off to continue our trip we noticed our order was all wrong. We went back and John the lovely young gentleman (Manager) helped us with our order. He was prompt, courteous, kind and very apologetic! He made sure to get our order correct and made sure all food was hot and fresh. The presentation was beautiful just like the pics on the menu. He even carried it all out to us in a big box so that we had a huge drink/food box, especially since he knew we were traveling. I cannot express how impressed we were with his service and with his crew. It was late night, plus super super busy, but he did not hesitate nor acted upset at all. He is very professional and knows how to treat his customers. Now that's excellent customer service! That is why John is the manager here at McDonald's on 410 and Culebra; keep up the great work John, you will go very far with that attitude :)Thanks again-Patricia
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February 2024 by myron lunbery
Consistently slow in the drive-through. Wait time is 20-30min. Food was cold when i got it.
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February 2024 by Vinny Cuz EGIDIO
Its Mickey
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February 2024 by Michael Perez f
Food gets cold quick,too expensive.
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January 2024 by greg dorman
It's McDonald's what can I say...
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January 2024 by WJG1177
A little slow for my taste and the self-service kiosk didn't give me a receipt.
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January 2024 by Samantha Searl
Been sitting in the drive through with 3 other cars for 10 minutes. Not to mention they locked the doors early because we wanted to go in. Let’s stick with the advertising.
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January 2024 by Michele Martin
Fries were half
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January 2024 by Melissa Van Der Kamp
Fast and ?
