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November 2023 by Gary Esparza
Lady had no idea what she was talking about and tried to sell me another sim card after I explained to her the one they sent me didnt work. Apparently this T-mobile store has nothing to do with the website lol
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July 2023 by Rob Knight
I went in last month because my cell phone battery went out so I had to get a new phone. My plan was set at $40.00/month. Now they've increased my monthly bill higher. I didn't agree to this. I hate when they impose $$ increases without my consent. I will now be cancelling my account.
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March 2023 by Michael Medina
Excellent service here and great staff!!! Ms Genesis was such a great help and very knowledgeable.
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January 2023 by Carlos Mata
The service here is by far the best I've ever had the owner happened to be working and know everything about the phone.. let us know about the deals wasn't pushy and we left very happy and with a great deal I recommend this store ... Go get a phone or tablet here
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September 2022 by Jose
What a bad decision going with Metro. Waste of $81.65 for activation/plan. And there was a add Service of $9 on my monthly plan that I didn’t asked for. And for calls to Mexico you have to pay extra each month. There’s other phone services that include Mexico/Canada calls in the plan for the same price no additional fees and give you a discount when having auto pay.
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September 2021 by Rachel Fonseca
Had a very helpful worker. His name is Luis.
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July 2021 by Alex Tejeda
The was only supposed to be 19.99 and they charged me 29.99 plus tax and plus I only bought one screen protector and case and they also charged me for four of them instead of the two
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March 2021 by Daniel Brioness
Good customer service but my issues never got resolved ...phone had no good connection reception, internet, apps...was offered another phone but the would want me to pay a shipnhandle fee them not knowing if it will fix my problem..then being told its network issues that i need to tall to 611or tower service is down or im not in there service area ..i went to them maybe a handfull if times just to be told by one of the workers thats its fine it works ,not rlly listening to wat i have to say and what im trying to fix.. Calling 611 then them giving me a reference number to call me bck in 5 buisness days to fix my issue, but never called only to find out the gave me a 2 yr old ticket number..im still waiting 10 days after that happend half the month is up ..i already had just paid my bill on my 2 phones beginning of the month still having my issues...i was only offer 15$ off of my nxt month service nothing else can be done i supose
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February 2021 by EStefanny Tristan
great customer service clean and nice environment
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September 2020 by Roberto Farias
Great customer service thank you ladys i love the phone and service! Thank you steff for awesome deal.
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September 2020 by Bennie Rena
These people are awesome and i like that. Amanda and the other girls did a great job!!
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September 2020 by Rene Ortiz
Dania is helpful and always tries to get me a great deal
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September 2020 by Jose Santia
Thank you stef gor helping me
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September 2020 by Maria Ramos
Store is cleaned. people are helpful and speak Spanish
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January 2020 by Joe Martinez
Stef, cassie and Amanda are a valuable assist to the growth of the future of metro 10 stars duck 5
