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February 2024 by Kisha Sanders
Josie is la jefa! She has AMAZING customer service skills and she understands her customers needs. She gave me an outstanding deal, the service was SUPER SPEEDY and convenient. If anyone needs a new phone or wants to replace there old on please please please go see Ms. Josie. She is very good at what she does, no doubt that's why she is the manager. Thank you again Josie for the best experience I have had getting a new phone. You rock!!!!!!!
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February 2024 by Cefora Sandoval
The metro workers have given me excellent attention, especially the young Josie, very excellent attention. Blessings..
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January 2024 by Jimmy Rodriguez
Very fast had me out the door fast with my same number and a Case and glass screen will be sending family and freinds thanks Josie for the great customer service
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January 2024 by Melaine Thompson
Amazing help from Josie the store manager she had me out of the store in no time and always greats with a smile when I go amazing customer service
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December 2023 by Jessica Medrano
Talk about the best service ever Josie the store manager at 1610 Bandera was great very helpful from the minute I walked in. I was greeted with a smile , I walked out happy new phone new watch new line and the best service ever thank you Josie I will definitely be back
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December 2023 by Celenia Acosta
Great great expiriance . Very clean store ! Amazing team !!! 10/10 thank u to Jocie and Jackie
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December 2023 by Rafael Barrios
Amazing costumbre servic !!! 10/10 !!! Never bien to a metro with such great expiriance Jackie ur a 10/10
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December 2023 by Wendy Villalobos
I just hade the best customer service. Josie was very helpful & when customers walk in she will tell I’ll be right right you. She always has a big smile on her
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December 2023 by Saul Salas
Great customer service from Josie she was amazing with helping me decide what phone to take also price was amazing and her customer service was great I will most definitely be back for another phone soon
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December 2023 by Nana Escobedo
Jackie was such great girl she gave great costumes service gave much information needed and I just loved the experience.never been to a metro that I been satisfied with my visit !!!! Great job Jackie will be coming here now on
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December 2023 by Elizabeth Reyes
Very good costume service Jackie and jocy are such great team very much information given and very clear information gave me the best deal and the best phone for me I loved the experience today will be recommending my family and friends will be coming to this metro !!! For now on
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December 2023 by Sylvia Escobedo
Great experience with Jackie today she helped me so much with my phone problems such great costumes service and great information about phones very sweet young lady
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November 2023 by Fernando Zuniga
I brought my friend to make a payment And to reconnect her disconnected phone ... There was no people but believe me when I tell u that she took longer than I was expecting... Literally about 45- 1 hr. Then people started to arrive and they would leave within 10 or 15 min of walking in... I'm like what the heck... Don't go here lol staff works slow or need to hire more associates.
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July 2023 by Dany Hernandez
Horrible service.I came here yesterday with my husband looking to trade services. It was 4:30pm when we arrived. She asked us if we can call 611 & get my account # unfortunately I had lost my phone so I couldn’t dial 611. My husband has t-mobile so we couldn’t get cricket 611 customer service. I asked her what was my next option if it was best for us to go to cricket and get my account number ( cricket is up the road 2min away from this metro pcs ) I figure since we still have time we can go ahead & get the account # . She said it was best for us to go tomorrow because it was going to be 5 ( still had 20min before closing ) I was really upset to see how someone wasn’t able to help us because she wanted to go home early I get it. I totally do but why be a manager & work here if you’re not able to help customers 20min before. It was a horrible experience I was very upset. Never going back to this location.I would really appreciate if someone from corporate can get in contact with me.
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May 2023 by David Gallardo
Had take my daughter to buy a phone she broke hers
