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February 2024 by Kristy Swaney
I walked to Metro by Mobile at the Gardendale Location. Valerie saw me as I walked in out of breath, she offered me a bottle of water & brought up a chair for me to rest. I''m a 73yr old senior citizen anxious to change out Sim cards in my cell. Valerie showed me what she was doing , she was very friendly & personable. She was gracious to waive the activation charge. She told me the reason my original Samsung probably didn't charge due to the fast charger box.Sure enough this wonderful lady was right. Two days later I returned to the store her associate assisted me within minutes this young lady switched out the Sim card again waiving the activation fee. Intelligent young personable ladies were at my service. I still need to pick up a fast charger however my cell chargers slowly but it chargers. These young ladies are very compassionate, friendly, their customer service is excellent.I strongly recommend Metro by TMobile on Gardendale. You will have a wonderful experience.
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February 2024 by Michelle Cooks
Nice people.
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February 2024 by Meressa Mobley
Very friendly staff. I didn't get the gentleman's name, but I went in for a tmobile Tuesday item and managed to get the last one. Chatted with him about the differences between metro and plain tmobile. He was super knowledgeable and informative.
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February 2024 by Asad Qureshi
The adress and the room number belongs to the barber shop have a request to google to fix it
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December 2023 by Brie Johnson
Rene is the best he helped me out with everything
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December 2023 by Maya Ewens
Renee and the lady were patient with me the whole time! Great customer service and thank you!
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October 2023 by Ruby Smith
This is the best T Mobile. The people are always friendly and take time to wait on you and not make you feel rushed.
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July 2023 by C. T.
Went to Metro PCS on Wurzbach and the female manager was exceptional. Unfortunately I don't have her name however I was there on 7-5-23 approximately 3:00pm. The manager went over and beyond to assist me with my problem. Her customer service was second to none.
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April 2023 by habib azam
That guys works he does not know the customer service there are many people around the neighborhood they can’t speaks English he just trying to get them out business. it’s not wright
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October 2022 by Travis Smalling
Manager john was incredibly nice guy and helped all customers with new phones as well as any problems with regards to troubleshooting any issues with the service
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October 2022 by Cecelia Barasa
Great customer service from Leon. He is great!
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October 2022 by Moses Perez
Horrible service they lie to you and cheat you out of money do not go here from the do caked district manager down to the sales ladies the are just out to get your money
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August 2022 by chorlottiea harris
Both the Young Man and Latoya Render Exemplary Customer Service!They made sure Everything was fine with my phone ? before I Left Their Store!
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April 2022 by Muñeca
John and Latoya are the best thank you for great customer service ?
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April 2022 by James Brown
John and Latoya where very helpful today.Theu both were really helpful
