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February 2024 by Adrian Moran
Best service
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March 2023 by Mardi M.
Do not recommend buying a new phone from this Eisenhower unless u first check if phone can be returned or if they mark it as an upgrade & is then non refundable if defective. My husband bought a brand new phone as he wasn't eligible for an upgrade he paid $205 for a phone that ended up being defective. The owner/manager Chuns Kim gave the runaround & even at one point he hid & called his employee on the phone telling him what to tell us. Was really bad business practices & way throw your employees under the bus ..The owner/manager kept saying nothing was wrong with the phone instead of trying to do a warranty or replace the phone. Chuns Kim a manager & owner of this location lost our business
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February 2023 by Kevin Martinez
The workers there are amazing and they all speak spanish! I always have a hard time finding Metro's that have employees that speak Spanish! Highly Recommend!
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October 2022 by Nathan Diaz
So went in to Metro . I asked her for a device change automatically she just referred me to customer service which I don't understand why because I've never had a problem going to Metro to do a device change for one how can I do it if my phone is off and she said that they stop doing it two weeks ago which I've never heard of I could tell she is very poorly trained she didn't want to do her job at all had attitude too and I came in very respectfully this is the first metro I experience where a representative not wanting to do a device change which is very very simple cuz I could have just gave her my information the three step verification of giving her my information as in my phone number 8 digit pin the day my bill is due and how much but she just didn't want to do it because she didn't know how to do it. I see why that place never has people. And I used to work at metro . But metro service is great!!!
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January 2021 by Cynthia Perez
I enjoy the store very much so Erica is very helpful and so pleasant.
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November 2020 by cs k
Melissa is so kind enough to make me smile.
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March 2020 by Audri Dvs
Best customer service, they will help trouble shoot your phone no matter what, very friendly and attentive. Highly recommended location!
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March 2020 by A Davis
Best customer service ever! This is my store wont go anywhere else! Everyone here is so friendly!!! Audrey will go out of her way to trouble shoot your phone if your having any issues! Definatly recommend this location!
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October 2019 by DF Eisenhauer5203
2 more day for our promtion come on in and add a line to your account for only 30 or 45$ yes that is it no activation fee or any added taxes come and stob by to see our free phone today ?
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September 2019 by Queen Martinez
Visited this store the other day, after a long search for a friendly metro store I finally found the one. Great customer service! They really made sure i was happy with my phone and service before i left the store. Will be returning!
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September 2019 by Monk Army
Definitely would recommend visiting this store not only the environment but the customer service was amazing. Answered all of my questions as well as gave me an awesome deal on a new phone. Will be visiting again!
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September 2019 by Denise Daugherty
Customer service at the Eisenhower Rd location today was HORRIBLE! Sales rep wasnt friendly and she was the ONLY sales person working. I didnt even get a thank you...please come back again...NOTHING... My first AND last time at this location.
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July 2019 by martin zepeda
Great customer service... Katarina and Joe are amazing... Very knowledgeable staff....will continue to go to this location
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May 2019 by Flores Bela
Great phones. Great prices.great customer service
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December 2018 by Raul Castro
I really like this location, me and my wife always come here. The woman who works the counter is great/friendly and any and all issues/concerns/general transactions have gone through smoothly. Ill keep coming here.
