-
February 2024 by Angela Switzer
Lady who helped me wasn't the friendliest
-
January 2024 by Pedro Sanchez
Great customer service and the best prices
-
September 2023 by Alfresco Santillan
Good promotions
-
July 2023 by Ariel Melendez
Came here 7/8/22 @ 7:49pm and it was closed. I thought they were suppose to be open till 8pm I guess they pick and choose their hrs whenever they want to be open. ?
-
June 2023 by Talana Craig
Ms. Noni was wonderful.Thank you ma'am
-
December 2022 by Arilyn Renee Wallace
When I signed up I was extremely happy with the customer service, efficiency, speed, and knowledge provided by the rep and manager. The manager was awesome! Coming back today to pay my phone bill, there wasn’t any transparency by the rep that I signed up with regarding the ACP that was supposed to be reflected on my bill. I would have been fine & understood if I was told beforehand I might have to pay the full amount, however, I was told that my payment would already reflect the ACP benefit and I’d only need that amount. I can’t afford the full amount because I wasn’t told I might have to pay it, which didn’t give me time to plan ahead when I’m already pinched on funds. Lack of transparency in regards to customers and their problems doesn’t seem very respectful or caring, only about the commission they make off of sign ups. They were also unwilling to change my plan to the cheapest one so I’d be able to pay it & still be able to pay for my car, which I need. Otherwise, I would have given 5 stars. Due to the problems I’m facing because of this, I’m giving 1.
-
October 2022 by DeeDee M.
Cell phone service is good.DO NOT GET THEIR WIFI BOXES!!!!I HAVENT HAD MINE A WEEK YET AND ALL I DO EVERY SINGLE DAY IS RESET THE DARN THING TO MAKE IT WORK. DEFINITELY NOT WORTH THE $55 FEE. ?
-
January 2022 by roderick mitchell
This is a sad place to get a phone. Been with metro for over ten years 2 lines. This store will b the reason I change carriers. The lady working doesn't no what she is doin?
-
January 2022 by John Vaughns
I would like to let you know that Jessica Mercado is doing a great job I like how she answered all my questions thank you you Jessica
-
September 2021 by Roberto Torres
This is the BEST METRO STORE I BEEN TO . NONI IS THE BEST BEST BEST . PLS GO TO THIS LOCATION ONLY !
-
August 2021 by Maria del Mar Prado Gutiérrez
The staff was very friendly and willing to help me. The process was really easy!
-
August 2021 by Jessica Flores
Very nice people they love work with customers
-
August 2021 by Diana Amador
Upon arrival I was on tears. I was from out of town on medical issues w no way to get contact w providers. Marie was calm, introduce herself and walked me thru the process. I had to come back several times due to having to get loaner phone and Noni walked me and Marie they it w professionalism. Today I came to finalize everything and once again they were prompt, couetous and understanding to my situation. Thank you girls for easing my mind. You are my heroes! I recommend them to the not so smart about technology people!
-
July 2021 by Dstart Wilson
Very rude service wasn't working.
-
April 2021 by Susanne Sullivan (Solo Loco)
The manager is rude and very u proffessional!! We were in the store for an hour and a half. Not because of the lines or lack of staff either but due to her belittling of a new employee she should have been training on his first day.
