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August 2023 by Lola Love
Very kind and attentive
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June 2023 by Leticia Garza
Needed to remove a line and the employees said they couldn't help me I had to do it myself.
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June 2023 by Letty Garza
Needed to remove a line and the employees said they couldn't help me I had to do it myself.
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April 2023 by Raquel Rodriguez
(Translated by Google) I always leave metro pcs satisfied???(Original)Siempre salgo satisfecha de metro pcs???
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September 2022 by J Alcantara
Received the best customer service! Caroline and Beatrice were extremely helpful they are the best !!! Definitely recommend
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January 2022 by Spike H.
I live in Washington State. My 19 year old daughter is traveling through Texas for a business project. She broke her phone. I sent her to get the upgrade that we qualified for while she was in Ft. Worth at 1201 Martin Luther King Jr, STE 101 on Jan 26th. The sales lady gave her the wrong phone, a Motorola G Stylus, not the 5g version of the same phone, and did not offer options. The sales lady did not provide a receipt as she didn't know how to load the printer tape. I am writing this just two days later. My daughter was sent to San Antonio, about 300 miles away. She went to a Metro store there, with the new phone and packaging materials. She was told that she could only make the exchange at the Ft. Worth location. It was a $60 difference in price. The state that all sales are final (on the non-existent receipt). I spent hours, on the phone, between corporate stores and "customer care". The best solution that anyone could come up with was for her to buy the correct phone at full retail, and sell hers privately. The customer care is horrible. They won't let to speak to anyone that could help at the corporate level. Worst experience.
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December 2021 by Albert Gon
I've been buying my phone's there for a few years now. The staff is always very helpful and is very willing to help. Never had any problems there.
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September 2020 by Lone Star Tree Service
(Translated by Google) Fabiola helped us to change De campania. Very good service(Original)Fabiola nos ayudo a cambiarnos De campania. Muy Buen servicio
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August 2020 by leticia hernandez
No need service after d coldness i received....no friendliness no customer service....wont b back
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August 2020 by D A Ayala
Great customer service!!!
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June 2020 by Vero “Vrgadanha” Roga
(Translated by Google) I went to this store today and when I told the two girls that I want a new number but with my smartphone, instead of checking if it is compatible, they told me directly that you can not, that I should take one of the terminals they have, that there are zero dollars ...The fact is that luckily I'm bighead, because I've gone to another store, I have configured the phone and I left there with a new number and the best, with my smartphone!(Original)He ido hoy a esta tienda y al decirles a las dos chicas que quiero un número nuevo pero con mi smartphone, en vez de comprobar si es compatible, directamente me han dicho que no se puede, que debo coger uno de los terminales que tienen, que los hay por cero dólares...El caso es que menos mal que soy cabezona, porque he ido a otra tienda, me han configurado el teléfono y he salido de allí con un número nuevo y lo mejor, con mi smartphone!!
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June 2020 by April April
(Translated by Google) Do not stain, how do I have to pay a $ 3 commission? Now it turns out, I can't imagine if I'm going to pay the electricity, the water, the rent they also charge me x pay, name is passed ????(Original)No manchen, ¿cómo que tengo que pagar 3 dólares de comisión? Ahora resulta, no me imagino si voy a pagar la luz, el agua, la renta me cobren también x pagar, nombre se pasan ????
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March 2020 by Bla Bla
(Translated by Google) Do not stain, how do I have to pay a $ 3 commission? Now it turns out, I can't imagine if I'm going to pay the electricity, the water, the rent they also charge me x pay, name is passed ????
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March 2020 by Trey A
Both employees welcomed me and were very informative in helping chose the best plan and phones for my family and I. I would highly recommend this place for Your cellular needs for sure.
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March 2020 by Barbara Guerra
Awesome friendly staff and unbeatable prices on phones and service
