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February 2024 by Daniel Trujillo
Had a great experience, Sherry help me a lot gave a great deal I give her 5 stars ⭐✨⭐✨⭐
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January 2024 by Rebecca “Becky” Salazar
Girl did not know what was going on and was high on something
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December 2023 by Richard Castro
Went last night to get a phone for my son and Sherry was very helpful and just had a great Attitude all around was able to answer all my questions.
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December 2023 by Timothy Guillen
Great customer service. Rosario was the most helpful and patient person. She was able to answer my questions and help me make a good decision on my new phone selection.I will definitely go back for any of my needs concerning my phone choices.
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November 2023 by Gregory Garcia
About five days ago, I had lost my iPhone 11 Pro when I got out of my Lyft ride and since I couldn’t file a claim with Boost Mobile due to only being allowed two claims in a calendar year, I had tried to deal with Cricket which was a nightmare; I had decided to go to MetroPCS by T-Mobile and I have no regrets whatsoever as they were very professional, forthright, hardworking and trustworthy. I made a slight downgrade to the iPhone 11 and the service is very good and much better than Boost Mobile. Five stars across the board.
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November 2023 by Victor Rodriguez
I always truly enjoy doing business with this location.. Shout-Out to Rosie !.. She is definitely an asset to the Company
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August 2023 by Roberto Campos
Fast service, cool employees
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July 2023 by Hazel Johnson Givens
Picked up T MOBILE Tuesday gift. Great customer service.
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May 2023 by Betty Cuellar
Excellent service!Rosario is the best serving us her clients.Very helpful person!
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May 2022 by Roy Gonzales
They are very helpful and polite always
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January 2022 by Spike H.
I live in Washington State. My 19 year old daughter is traveling through Texas for a business project. She broke her phone. I sent her to get the upgrade that we qualified for while she was in Ft. Worth at 1201 Martin Luther King Jr, STE 101 on Jan 26th. The sales lady gave her the wrong phone, a Motorola G Stylus, not the 5g version of the same phone, and did not offer options. The sales lady did not provide a receipt as she didn't know how to load the printer tape. I am writing this just two days later. My daughter was sent to San Antonio, about 300 miles away. She went to a Metro store there, with the new phone and packaging materials. She was told that she could only make the exchange at the Ft. Worth location. It was a $60 difference in price. The state that all sales are final (on the non-existent receipt). I spent hours, on the phone, between corporate stores and "customer care". The best solution that anyone could come up with was for her to buy the correct phone at full retail, and sell hers privately. The customer care is horrible. They won't let to speak to anyone that could help at the corporate level. Worst experience.
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March 2021 by Alex Kirkwood
Anthony went above and behind the call of customer service. He was kind, considerate,and answered all my questions diligently.I live by utsa and this is how you bring a customer back to his store.
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March 2021 by John Garcia
Great service.... I needed a phone replacement and I was received an excellent phone and service and no hassles...... Thanks
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March 2021 by Chachi Valadez
Great customer service
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February 2021 by JJ chong
Last 4 years I have great service from this place.I tell my friends more than 10 people got a services from here.Thanks so much.God bless these people.
