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10:30AM - 8:30PM
8815 Potranco Rd #102, San Antonio
Mobile Phones
“I had a wonderful experience with Tim!. He helped me with my phone and made the transition to a new carrier smooth and stress-free. His customer service was excellent—he was patient, knowledgeable, and truly went above and beyond to make sure everything worked perfectly. I really appreciate his help and highly recommend him to anyone needing assistance!”
“Greatest T-Mobile store thus far hands down!! Been with T-mobile for 9 years. All other stores should come here to get trained!! Excellent customer service, attention to detail, fixed and troubleshooted my damaged cell with insurance and came with alternate plans/solutions so quick!! Got 2 Samsung tablets for free; just paying $30 monthly for internet SIM card for both tablets.”
“I had a fantastic experience with First Aid, when my PlayStation stopped working unexpectedly. I was worried I’d be without my console for weeks, but they diagnosed the issue right away and had it fixed within just a couple of days. The staff was super knowledgeable, professional, and friendly throughout the entire process.”
“Excellet customer servicié. I always go here to Fix my phone. The people there are real friendly i recommend any phone issues go here.GO WITH YVETTE SHE DOES GOOD CUSTOMER SERCIVE. Takes her time helping you.”
“Brian really helped me get out of a bind today. I thought my phone was a gonner but after working on it for about 5-10 mins he really brought it back to life. Thank you very much Brian!”
“Alejandra was amazing!!!! ?
Our first time transferring to att and it was such a breeze. She was very friendly, helpful and very knowledgeable with everything!!!
If you ever need any help or need to visit this location, definitely ask for her!”
“Went in last minute on Christmas Eve to get my daughter’s iPhone fixed for Christmas. He went over and beyond fixing , replacing and repairing what previously was broken on top of replacing the screen. Went in into perfect detail with what was done and what was going to be needed done. Excellent diagnosis. Will definitely keep going for other fixes and repairs. I recommend 100% to other people.”
10AM - 7PM
12140 O'Connor Rd, San Antonio
Mobile Phones
“Great place to get your phone fixed. I thought mine was destroyed and Darren came to the rescue and was able to get my screen replaced and fix a projector issue and now my phones working like new. Thanks darren!!!”
10AM - 7:30PM
10602 Perrin Beitel, San Antonio
Mobile Phones
“Ali was very professional ! I went in with a damaged phone completely stressed out and INSTANTLY I felt like I had come to the right place. Everything went so smoothly and the cost to repair my phone was so much lower than I had thought it would be. I recommend everyone come to this shop. Thanks again Ali ! #hearts”
9AM - 8PM
12822 I-10, San Antonio
Mobile Phones
“Erik helped me answer all my questions and ran quotes for me when I was considering an upgrade. After being turned down at another location, he was SOO helpful. He even came in on his day off to help me after I had to leave abruptly the day prior. If you need help at this location, I highly recommend asking for Erik!”
“Fast work! They were able to fix my son’s iPhone screen and charging port within an hour. They were also a lot more helpful than the people at t-mobile that just tried to get me to buy another phone. I’m very happy!”
11:10AM - 6PM
6505 Bandera Rd, San Antonio
Mobile Phones
“Isaac was great! He was friendly, easy to work with and gave a fair selling price for the iPhone I was selling. I would definitely return if I have electronics I need to sale and I would recommend his business to anyone. If you’re looking to sale an electronic this is the place to go!”
“Jeremy is very knowledgeable, friendly, and helpful. Jeremy gave solid recommendations and suggestions. Jeremy resolved situations quickly and efficiently. With one customer Jeremy acknowledged he forgot to simply upload a change and he quickly fixed the problem and owned the accountability with no direct cost to the customer.”
“Kristian was super helpful in helping me with my plan covered screen protector replacement. Excellent hospitality and customer service led by him with his team!!! Good service with the folks at the Valley Hi location.”
“Thank you so much to Diane V for helping get into a new phone so quickly! She was so quick and extremely patient in answering all my questions. I highly recommend”
“Found a Verizon store very close to Longs Creek. The manager, Devon, assisted us and did an excellent job. Very nice, helpful and knowledgeable.
The local neighborhoods should be using this store. The staff is always awesome and there is almost never a wait to have someone assist you.
If I was the owner I would put fliers in the mail, on apartment complex cork board and at nearby restaurants. Nice, clean, convenient location just down the street. A new phone is less that 30 minutes is a record.”
“Faby is phenomenal! I had a unique situation and she uniquely handled with with professionalism and positive vibes. Made me feel important and a priority. You can't fake that! Awesome Service❤️”
10AM - 8PM
6615 FM78 #104, San Antonio
Mobile Phones
“I had a great experience at this location with Aaron G.
He was very helpful. I got exactly what I wanted and he was so informative.
An asset for Verizon for sure! Thank you!
-JC”
“Amanda is an outstanding customer service representative, she's very knowledgeable about the products sold. It's not everywhere you go and get the courtesy you deserve
Thank you
Amanda!!!”
“I always receive great customer service from everyone there, fast and efficient every time!
Jesus A. always takes great care of us! Thank you so much!!!”
“I would like to take the time, to give your store representative Angel our highest compliment for his diligent and patient work, that helped resolve any ongoing reoccurring problem that had been ongoing for a month. Angel resolved it in 5 days.
Thanks again Angel”
“This metro store was awesome I got cool mobile just go and grab some cool gadgets you like it just Visit the store they will give you awesome deals I met pavan over there he throughing awesome deals excellent store I am satisfied with the delay and the people over there.”
11AM - 7PM
6738 San Pedro Ave, San Antonio
Mobile Phones
“Hii just wanted to leave my review and share along with others. Leaving with a great deal & Amongst that, I really appreciate the patience & dedication for helping me to her best ability to leave satisfied!”
“Shoutout to Isidro he did a phenomenal job helping me switch over from cricket to Metro Pcs. Helped me get everything activated and set up with no problems .! He has incredible customer service.!!!! Definitely got me taken care of with no problems.! Top tier service and wonderful attitude.!!! If you ever want to switch over or are looking for an excellent Metro store this is the right place to come too.! I Promise you won’t be disappointed.! Thank you Isidro such an incredible person .!!!! I’m beyond excited and grateful to have came to your store .!!!!! Thank you again.!! Y’all make sure to go check out his store .!!! ?????????????????”
“Went in for 1 phone came out with 2 for my kids lol but anywho just wanted to say Nyomie was amazing she has great customer service very helpful!! Y'all go by and see her for your phone needs?”
“I've been with AT&T for many years now. I've been having issues with my cell phone and billing and I'm looking for a better deal to safe money where I can. I went to the AT7T store in 488 Fredericksburg San Antonio, TX and was greeted by Joe L. He was very friendly and professional from the start. This was a very refreshing experience from a very bad day and made it all better. I will come back and see him for a better deal so I can stay with AT&T.”
“Ms Brenda is very attentive And very knowledgeable of the services She can provide to fix your phone. I also like how you can wait and watch TV on a big screen with a movie while you wait! .? She also has phone sim cards and more.”
“Your phone breaking and needing a replacement immediately is a pretty stressful situation. I started at T-Mobile (my provider at the time), and after a frustrating experience there, I walked across the parking lot to this AT&T store to see if they could help. Paul was my salesperson, and he was incredibly patient and helpful. What should have been a straightforward process ended up taking much longer than usual (completely my fault), including calls to all three credit bureaus and T-Mobile. Paul never rushed me, never showed frustration, and stayed friendly and kind throughout, when most people probably wouldn’t have.
The other salesperson who was working that evening was also very friendly and supportive, even though I unfortunately didn’t catch his name. Together, they made a stressful situation feel manageable. My phone trade-in went smoothly on their end, and I really appreciated the professionalism and patience from both of them.
This review is specifically for this store and the people who work here, not a general review of AT&T as a provider. If you’re dealing with a phone emergency and need help from real, decent humans, this location is a good place to go.”
“I ordered total of 4 iPhones but decided to go with just tow of those. The process of canceling the order and processing the new order is very time consuming. Me and my wife went to many Verizon stores and felt that the rep's just don't have interest selling us the phones because of the hectic process. We came to this store and trust me the store manager was so professional and went above and beyond for us to get the new iPhones. The manager has very great ethics and always kept smile on his face though out the lengthy process . We sincerely appreciate him to help us out by being very patient and with a great attitude. Trust me, not all managers or employees in sales has that attitude of helping the customer who is need.”
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“Nelson was very helpful and was willing to take my call even when the business was about to close.
My favorite part of his service was that he always said “Yes, we provide these services.” And there was no hesitation on his part to help me in replacing my tempered glass on my iPhone 13 Pro Max.”