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April 2024 by Rachelle Mellieon
This store gets 1 star today because I am sincerely grieved by what I have just experienced. What I thought was a little gem, became one of my WORST experiences with customer care to date. RUDE staff. I have an office across the street and walked over with to grab a bite btw clients. Its Good Friday. I chose the fish plate (rice, beans, and I asked for a popper). I was handed a ticket that I took to the clerk. The clerk stated she did not need my ticket. As I do not know their procedures, it had appeared they'd conferred regarding my order. I paid via Apple Pay and leave.No sooner was I headed to cross the street did I hear commotion behind me, I helpful bystander, "hey!" and gesturing over to the clerks and guard by the door, "You didn't pay for that popper!" Mind you this is a $3-$4 item and I'm getting accused as if I've stolen something, essentially front of my own business with clients on the way, smh. I state that I did offer to hand her my ticket and she just went on, "I don't know what you order by that ticket." As if I am to know what their procedures are... smh.She said she had it, "you got the plate." At the counter (and with more privacy), I let her know that I did not appreciate her attitude with me either. It became an argument with me, as the customer, that she did not HAVE an attitude, that she would have had to pay for that pepper popper. I did let her know that that information was not necessary, that her attitude was NOT okay! The 2nd clerk, that I thought would intervene with de-escalation tools for customer care, instead escalated with, "WELL IF YOU DON'T LIKE OUR ATTITUDE HERE THEN YOU CAN LEAVE!! AND DON'T COME BACK IN HERE!!" AND proceeded to ask the security to escort me out. Once outside, I was grateful for him as he held space with me, meeting me with professionalism and basic civility. I recommend this security guard, Officer Mata, provide this STAFF with a training on handling community. He was amazing. Had any given juncture of this ordeal been met with "our apologies, we failed to ring up an item, would you mind, xyz.." this would have been a small matter. Instead I was met with JUVENILE BEHAVIOR and a SENIOR staff endorsing it. As a psychotherapist working across the way, ESPECIALLY, this public display and accusation could have threatened my business this day, not to mention my LICENSE for failure comply with law. ETHICAL standards ought to apply everywhere, treating customers with DECENCY from homeless to fellow businesses alike. I honestly felt targeted as I am also a black woman as well. It wreaked of micro-aggression. I will ABSOLUTELY hold my responsibility for ADVOCATING against social injustice until I meet with management or hear back from corporate, SOMEONE, that represents the company, that can respond with civility instead of BANNING me for being severely grieved today. God HELP US.
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August 2023 by Calvin Fletcher
I stop there almost every morning for various stuff. I don't know her name but her and her son have both helped me. They are so respected by me . Becky is so kind helpful she is asome. also The whole staff there is top notch. Food is always the best. Management go ahead give them all raise. I have stopped there in the afternoon the afternoon Guy's are very respectful and take care me they number 1. Calvin
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May 2023 by Matt Black
Irregular hours. Went for a soda and some smokes and it was closed at 9:40
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November 2022 by Francisco Simental
Not very clean and there were no public restrooms available.
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August 2022 by Albert Mata
1st Time Here. Clean store. But it seems they dont want to Fix the Restrooms for the paying Customer?The Molina's Hamburger Combo was Delicious, fresh Vegetables, Tasty Good Meat, Nice puffy Buns and what I really liked there was No Grease coming out of the Burger. Just for this Tasty Delicious Burger and the CLEANEST of the Store they get 3 stars?I will come again but I will leave if these Restrooms ARE NOT FIXED.
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July 2022 by Asap Raider
Great little store that carries almost every thing you could need to avoid a trip to the grocery store and then some. Fresh meat as well and even a little cafe. Very reasonable prices. Friendly and helpful employees that answer the phone.
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July 2022 by Jenny Michelle
The gentleman at the register was kind, courteous, and easy on the eyes. He helped me make an informed purchase in regards to soda. The store has a large selection of snacks and fresh food
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June 2022 by kai garcia
This place is a Big Rip Off!!!!. I bought 2 tacos with bean and potatoes and a small fountain drink. Total was close to 9 dollars . That's ridiculous I could have gone and got a whole meal somewhere else for that amount. Apart from that the lady who serves is rude also. They all need to fix their attitude.
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June 2022 by Miguel G.
The most expensive Tacos, 1 Bean bacon and cheese $4.79 crazy prices I rather go to Olgitas Molino and get 3 Tacos for that much. Really!!!
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May 2022 by George Delgado
The employees there are a bit rude and they close the restrooms 2 hours before they close at 10pm. Use to be a great spot to go to until the area got developed. Sad to see the hospitality culture dim away as the city continues to grow.
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May 2022 by Miguel Garza
Molinas on North Alamo sucks.Especially the Taco lady. Every time I go in there that lady who serves Tacos has a sorry attitude does not even say good Morning. She needs to work on her people skillsIf she hates her job the quit.
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February 2022 by Nat D.
Spent $75.00 in gas but can't use the restroom. I would purchase your gas somewhere a little more customer friendly.
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October 2021 by Dr S
This restaurant has the best hamburgers in town. The tacos are also absolutely scrumptious. Everything is very fresh because they have a meat market right there. I highly recommend it for great food before going walking and window shopping at The Pearl.
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April 2021 by Albert Green
Stopped there for gas this afternoon...Went inside for a soda....My 1st time to go there....Kid checking asks where my mask is and I told him this is Texas and we are free...I will not wear it anymore....He says that the owner says I have to wear one to shop there... So I ask him if he's going to take my money for the soda....Then he tries to sell me a mask...I told him again, very politely that I will not buy one nor wear one....So he says no...So I leave...In the time it took for him to try and mask shame me, I could have, and should have, paid for the soda I left on the counter 3 times....Masks are hot air germ incubators....Please!!! Rethink your invasive policy!!!
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April 2021 by Vanessa G.
This establishment is rickety and poorly merchandised. Employees are scared of "The owner" who crawled out from the back to combat and attempt to be aggressive with customers. Do not go here if you value freedoms
