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April 2024 by Chris H.
I dropped off a piece of equipment and then didn't receive any communication for several months. Then when I did finally hear from them, they quoted me an unreasonably high repair fee which I refused. So ultimately, I ended up going to the store and just retrieving my gear from them in the same faulty condition that I first brought it to them in. They didn't fix my gear and they kept their non-refundable "diagnostic fee" ..Waste of time, waste of money. I wouldn't recommend using this business.
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February 2024 by Andrew Basler
My Alesis piano was repaired without any issues. All the staff were knowledgeable and professional.
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January 2024 by Robert Areche III
Fixed my keyboard key well. I afraid I'd have to purchase another one.
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November 2023 by Nathaniel Solis
Mr. E's did an amazing job on my cab. My Marshall needed a completely new tolex and after asking around 10 or so shops and individuals, Mr. E's was up for the job. The quality of work was excellent, the pricing fair, and the turnaround time acceptable.
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November 2023 by J Garcia Texas Living
Great service. Guys did a great job. Fixed my amp faster than I expected. Great place. Highly recommended.
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November 2023 by Sam G.
I dropped off an Ampeg bass cab in June of 2023, no updates whatsoever, I call them late August yes the pods need to be replaced we have ordered them. No communication, I call them mid October, we are waiting on the pods. It Mid November now, I'm just going to pick it up. My son had to to buy another amp to continue gigging. Don't know how this place stays in business. One star cause I can't give Zero!
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August 2023 by Edmundo L.
Very friendly folks helping you process your request. Repair folks were very fast to get back a diagnosis and cost estimate. Repair work was also very quick and efficient. Definitely worth my time .
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August 2023 by Brandi Vaughan
Tracy Ebersole came out and replaced the keyboard setup for our Williams Symphony II Digital Piano. He was outstanding!! Amazing service! He did a great job on the repair and was friendly and professional throughout the process. Highly recommend!!
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August 2023 by Isaiah Jimenez
I took in my Fender 81 Super Twin for repair and they got it sounding better than it was when I took it in. I will definitely be returning and recommending their services going forward.
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July 2023 by David Martinez
My PreSonus board stopped working. I called Mr. E’s Electronics, and they asked for the make of the board. I told them it was a PreSonus 16.0.2. They said it was $120 to put it on the bench then. If I accept the work, this will apply to the repair. When I arrived, the young lady asked the technician at the back of the shop about my board. He said he doesn’t work on PreSonus when I clearly heard him say he does while I was on the phone with the young lady the day prior. This was the first and last time I’d visited this place. The service was horrible. I was told the service was awful and my fault for not listening.
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July 2023 by Tim Duff
I have a Roland RD 800 keyboard and I experienced a power failure during a recent worship service at church. I brought the keyboard to Mr E's on a Tuesday morning. They offer an option for expedited service for an additional $50 which I chose. I heard back from the technician, Joe, within a few hours with a diagnosis of a bad power supply. Once I gave approval the keyboard was ready the next morning. It tested fine and has been awesome since. I really appreciate the kindness, professionalism yet personal Touch from everyone at Mr E's. A fair price, excellent service and great attitudes. Highly recommend.
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July 2023 by Albert Mayo
A place to get your audio equipment repaired. They have certified technicians on many of the brands you are probably using right now. My only problem is they keep my equipment working properly for so long that when something does break down, the manufacturer no longer makes spare parts for the obsolete item.
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July 2023 by Richard Luna
My Roland RD-700NX keyboard had gone unstable, randomly transposing to different keys when performing. I contacted several authorized repair shops, but only Mr. E's professionals recognized the problem and were willing to repair it. They had it ready in a couple days, and even carried it out to my van. Very impressed. Highly recommended.
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July 2023 by Pablo Cantu
Always great service no bs. They can always pinpoint the problem and have it ready in a timely manner. Never going anywhere else for amp or bass repairs. ??
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July 2023 by Scott Norris
Took 5 weeks but did warranty work on my amp and fixed it perfectly!!! Will return...