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February 2024 by Olga Lidia
First time, very friendly, very professional staff, Amanda, very nice how she treated us.
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January 2024 by Eric C
They treat you like family here. You've got questions they really ensure you understand.
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December 2023 by Authoress ReBe
it's always a pleasant visit here! banking staff is very helpful and friendly although I'm still getting used to the new location that traffic ugggggh lol
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November 2023 by Brian Apple
Quick an efficient in an out with cash no problem beautiful women work there check it out if like views
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September 2023 by Antoinette Henley
The pics showing are from the old location on Austin Hwy. They moved to the new location Jones Maltsberger Rd
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September 2023 by Kirsten C.
This used to be one of my favorite banks and I used to swear by them. Have been a customer for over 15 years. But it looks like over the years they have started caring about profit over people. For the lack of monthly payment, they make up for it with over draft fees. Not even for over drafting, but just for having a transaction denied. Sometimes my balance goes too low for a payment like gym membership or Netflix, instead of denying the charge, and notifying me to make the change, they deny it AND charge my 30 dollars just for the company attempting to charge me. And then give no information on where the charge came from so I can't find the source to fix it. I have been charged time and time agian although I have tried to make the necessary changes. At this point im going to leave navy fed for the cash app card, and for other banks that don't charge fees for not having money I'm my account.
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September 2023 by Matt (MattyAlfredo)
They are so slow. Why is there a station at the front of the line from the introduction? Put the employee at a teller station to actually provide service, which is apparently the credit union mission." Mission failed
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September 2023 by Paul P.
This location in The Quarry replaces the location that was on Austin Hwy near WalMart. It was a smart move because this location is more accessible and closer to the center of town. I love the open and fresh interior design and same helpful and welcoming attitude of the employees. There was a steady stream of customers and they all seemed as happy I was to be Navy customers. Great job Navy FCU!
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August 2023 by peter frankland
Not sure why these old photos of the branch off Austin hwy are showing, but what I have posted are new branch photos.
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August 2023 by Mitch
i take back my 5 stars. waited an hour to get my check for a pre approval just to tell me I couldn’t pick it up that day.
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July 2023 by SonyaSo Official TV
Loved how close this location was to my home. I was just here Monday morning 7/3/23 and came by today 7/8/23 for an ATM deposit and the branch is now closed. My feelings are hurt.
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July 2023 by Heidi W.
It says open but it's not they are closed permanently saying it was open was not helpful cause now I need to drive farther away to go to one 1 star.
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May 2023 by Jenny Prado
Sharing mainly to note that their location in the strip mall is a little misleading. I got there 15 minutes before closing to pick up a cashier's check, but the suite where the sign is, all the way at the end, looked like it was closed down. I tried calling the branch, someone in Florida answered, and then they called the branch directly for me and let me know they were in a different suite on the other side. By the time I got there, it had just turned 5:00PM, and they turned me away.
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April 2023 by Brandon Mendez
Update this asap this placed is closed no longer open so yeah that was a small inconvenience but up date the app no longer a office
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March 2023 by Ian Hannigan
If you show up 30 minutes before closing and you have to do anything that is remotely complex like open a bank account they will tell you there’s no time we are closing soon. Happened three times already because they are mostly open when I’m working.
