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January 2024 by Hope A.
Fabulous store! Always helpful sales staff, especially Saliha in Dior. Wonderful sales going on and amazing prices of Christmas items. Highly recommend for personal service at its finest.
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September 2023 by Jenni Perez
Carmen Warick, the beauty ambassador for Creed is so knowledgeable and has beautiful customer service skills. We purchased two gorheous bottles from her and we will be back.
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September 2023 by DL Bradford
What fabulous people they have in this store. A gentleman ...beautifully dressed helped me select a Louboutin handbag. Beautiful store!
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August 2023 by Travis & Nadine Hoague
Mary at Chanel is wonderful! My husband was searching for a woc and via Facetime, Mary was very accommodating & helpful with what I was looking for.
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July 2023 by Cat M
So many different options I love the helpful white glove service. Perfect place for luxury gifts.
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June 2023 by aliroo7
Sylvia at the fragrance counter helped me find what I was looking for. She even showed me a few fragrances and products that were similar and let me know that the beauty event is coming up:)))
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June 2023 by Deborah Lawson
Great experience at their fragrance counter, unlike our experience we had at fragrance counter atthe Domain in Austin. Neiman Marcus in Austin offered us a disastrous service. The sales lady was extremely rude and was disrespectful to me and my huaband. I am glad that I had to drive to San Antonio the next day. I shopped all of my fragrances including "Creed, Bond no 9, Killian and so many more from there because people were friendly and helpful.I highly suggest you buy your Bond no 9 fragrances at LA Cantera in San Antonio. I am never going back to the Domain again.
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May 2023 by juan m
Exclusive fragrances and cologne! These oil based fragrances last a lot longer than the alcohol based ones! Don't forget......yiu get what you pay for!! Come and try out some of these! Won't be disappointed!
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April 2023 by Deborah Pendarvis
I am disappointed because it appears that this store does not answer calls. I called twice. The first time I was told that the employees in that Department were busy helping other guests. I was not interested in leaving my telephone number with the hope that someone would consider calling me back. I decided to call back in about 40 minutes. At that time, I did not even get to talk with the phone operator. After entering the prompts, I got violin "music" and a message indicating that their employees were busy helping others. I listened to violin music for about 10 or 15 minutes and finally hung up.
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March 2023 by Lindsay Schmidt
I went to NM on Monday for lunch with my newborn for her first outing. I was very warmly greeted at the front by a gentleman whose name I wish I had gotten. The elevator was down so he offered to either take me up the freight elevator or help me up the escalator ( as I had a book bag, car seat and stroller ). We took the freight at which point he asked Amanda ( who I believe was the NM Restaurant Manager ) to assist us with getting back down. I felt like everyone went way out of their way to accommodate us and I appreciate it greatly. The customer service was exceptional, food was great and Javier our server was pleasant and attentive. Thanks so much!
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March 2023 by Rusty S.
I was treated like garbage by Karina. The other people were dismissive and rude as well. A really bad experience. The sales people are either overly aggressive or completely flippant. I think I'll just shop online.
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February 2023 by Erica V.
Sales associates are wildly dismissive of the plains dressed consumer. I've been in here several times and I have to actively seek to break up an employee huddles only to a roll of eyes and sighs. I will never understand why retail associates want to turn up their noses on customers...I've ended up taking business to the online or surrounding retailers for purchases.
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February 2023 by Sharon Duongl
Torri at Chanel store is beyond fabulous. She is very helpful and make sure I like my bag. Thank you Torrie and Josh. You have your forever cuútomer.
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February 2023 by Catherin Delgado
The sells reps where rude and pushy towards me and my friend we decided to just go look around and try on a few items when they sent me to the men’s dressing room and as a female I didn’t feel comfortable with that especially since some men decided to come in the dressing rooms as well it was quite disturbing and I went to look for some help for fittings and there was no one around to help me but yet the sales rep looks at me crazy when I asked him if I could get some items tailored to the length I’d like it in. I’ve never once in my life have ever gone to this type of establishment where the employees are that rude. I just decided to take my business else where to an actual sophisticated shop to get me items.
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January 2023 by Cindy Dire (Cindy)
Such a variety for fine fashion and tasteful items for your home. The atmosphere makes for a lovely shopping experience. Drink bar on the ground floor and Mariposa lunch restaurant upstairs.