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December 2025 by Pete
Reservation was made for my birthday by my son, they never even wished me a happy birthday. The salmon was not good, it was cold, the salad was too salty, and the couscous, it was drowning Taziki sauce instead of being separate. The dessert was burnt, and I was kind of shocked. They brought it to me like that the whole top layer and the bottom layer was burnt. It was a terrible experience. There was also a little hair in my son‘s cheese pizza but he ate it anyway and did not complain. $80 for this experience was not worth it. I hope they make it right.
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October 2025 by Kathleen
Alex, our waiter, was very attentive and responsive to our needs. He came back to check on us several times. We both had the Ginger Sesame with Shrimp and it was delicious. We also had cocktails, which were equally satisfying. Love this place!
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August 2025 by Dima Sawah
I like this place
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August 2025 by Terra
Came in to buy designer shoes (Louboutin, Chanel, etc) and not one of the 6 employees on the floor offered to help me. I looked around and it doesn’t even look like they carry the quality of shoe I was looking for (surprising for a Nordstrom) but nonetheless, very disappointing that all 6 employees were either looking at their phones or talking to each other. I definitely won’t return and I purchased 4 pair elsewhere.
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August 2025 by Alex Lehning
Quick and easy unload. Less than 10min. Thank you!!
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August 2025 by Highest Capital
I had an extremely unpleasant experience with a manager named Ivette at Nordstrom. She treated us very poorly, specifically because we are Mexican. She even remarked that it wasn’t her problem that we were Mexican and was extremely rude when we were just trying to pay. The system wasn’t working properly due to a ZIP code issue, and instead of helping us, Ivette basically told us to leave and accused us of being disrespectful when we were simply desperate to complete our purchase. I think it’s important for people to know that there is someone this discriminatory working there. I definitely want to leave a review so others are aware of this behavior.
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August 2025 by A Salazar
What happen to the customer service desk? Now they make you go up to registers for returns. All for them to walk you to a different department like; makeup, perfumes/colognes. All because it’s not their “area of expertise” Huh?! I don’t understand why you can’t do a return at your register. Why do they send us to someone in another department who has no idea on how to do a return. Those employees just want to sell — they don’t care to take the time to process your return. Most times they are rude about it too. You can have the receipt present and it’s still the most difficult task in the world for them. Something that should take a minute or two turns into 20 min because they are clueless to what they’re doing. Nordstrom! Please bring back the service desk. Because whatever you have going on is ridiculous!
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August 2025 by Marco Valdez
Hector, thank you for your help in everything I ask for . LULU need to learn some people skills you make the store have a negative vibe ………
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August 2025 by Susie Q
Hector in fragrance was great very helpful. But that LuLu she has to learn some people skills .
Thank you hector once again for making my experience great….
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August 2025 by Pac-Man Valdez
Hector was great always going above and beyond for us . But LuLu is something else if you want your day to be ruined make sure she steps in your conversation and tells you her opinion, and putting her employees on the spot in front of customers makes a very awkward moment .
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August 2025 by Michael Chapa
Beautiful location and very friendly staff who were more than happy to help
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August 2025 by Marcellus Robinson
Josh, in Men's suits, treated me like I own the place. Particularly refreshing because I am a minority and it was a refreshing interaction. Highly attentive, unusually honest, very knowledgeable of products, but more importantly followed-through on the things he said he would do.
I will be back.
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July 2025 by Chi Linda
This is for the Nordstrom in La Cantera. Lulu was very kind, helpful, friendly, cheerful and provided excellent service delivery. Highly recommend and will visit again with family and friends.
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July 2025 by Chiamaka Maduafokwa
I was seen by Miss lulu and she was so lovely. I asked her about a million perfumes, she gave me her honest on all the perfumes and gave me a lot of samples. She was lovely!!!
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July 2025 by Lesa Hearon
The restaurant was delicious and they had lots of cute clothes in tge juniors department.
