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November 2023 by R M L
Fast easy find!!Plus $5 off & free delivery!Also on sale!Thanks!
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November 2023 by Martin Tejeda
Fantastic customer service experience Monica asked what I was looking for and promptly got me what I needed which was a Stihl chainsaw she even fueled it and oiled it and made sure it started. The gentleman who demonstrated the saw outside for me was also helpfu
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November 2023 by Me
Who runs these stores it takes them 4 mins to answer and then they put you on hold for another 4 mins for a simple question that can be answered in 5 seconds. I hate to say it but the CEO needs to be calling into this store SERVICE DEPT checking on these individuals that are just there for a Paycheck making sure they are doing there jobs. I’ll take my service to the next northern tools location !
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November 2023 by David Meeker
Northern Tool offers a variety of industrial parts and tools at a good value. The online purchasing make obtaining your parts or tools easy.
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November 2023 by Larry Garza
Love this store! I feel like a husky kid in a candy store wanting everything in site.
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September 2023 by Charles Hill
I bought 2 truck boxes from there and they are not scratched and banged up like they are the big box hardware stores and are better quality. Fast and professional help loading in my truck. Love this store!!!
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August 2023 by Albert Casanova
Nice store with very well organized the stock on the shelf since I walked in but they did not email me that my order was ready to pick up after I ordered online. I waited for 2 days and went ahead go pick up without any confirmed. Once I walked in, I saw my order is on the shelf at the whole time and told the staff about it. She even didn’t apologize for this issues. I think that’s my last and best to stick with Harbor Freight or Home Depot.
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August 2023 by Tomas Alvarado
Monica at Goliad store is very knowledgeable and friendly always very helpful.
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July 2023 by El Innombrable
Definitely terrible customer service wanting to pay for 4 things cashiers need intense training not to rack up so many customers.
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June 2023 by Douglas Fung
The staff at the Goliad store are very helpful. Thanks to J.C. he assisted with the correct application of tools for my project. Availability of the right tools at competitive pricing in stock too.
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June 2023 by Texx Construction
Great customer service at this store - didn’t have to hunt someone down and they were more than happy to help us find what we needed.
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June 2023 by Mark Damiano
Order placed and curbside delivery was awesome. staff very professional and kind.
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May 2023 by Michael S.
Went to buy a few items today. Not a good selection of items but I settled for a some items that might work. I walked up to the cash register, and once I got there the girl working the register looked at me and turned away, and started gossiping to another worker that was just standing there, doing nothing. There was no "excuse me" or " just one second" from this rude , disrespectful, and blatantly incompetent fool working the register. I stood there, dumbfounded fry the total lack of respect and customer service, and saw she was just continuing with her pointless gossip, so I put the items on the counter, and left, never to return again. The situation reminded me of the last time I went to Bed, Bath and beyond, and I hope this business suffers the same fate. The sad fact is that is that the management of this poorly stocked business probably thinks that this total disregard for their customers is ok. Good riddance!
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May 2023 by Tracy Clarke
Thank you Monica for the great customer service you provided. You really saved our tail. There aren't very many places left where the employees go above and beyond these days. Much less willing to help out customers with a smile on their face... instead of acting like we kicked their dog by asking for assistance. Northern tool off of Goliad in San Antonio will be our go to store from here on out. Thanks again
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May 2023 by Anita Garcia
We used the online ordering and went to pick up order at the store..awesome experience..got our order fast...2 employees brought the order out..nice and friendly...
