-
January 2024 by Piper Gomez
I’m not the type of person to write negative reviews, but please be warned going to this Old Navy location. I was unable to get her name, but cashier #3527408 asked my partner if he wanted to sign up for a rewards program which he agreed to, no where did she say that this was a credit card. Even when asked for personal information, the cashier claimed this was “only for verification purposes” and again, not once did she mention this was a credit card. When my partner & I went back to try to cancel this card in store, the cashier who misled us immediately walked away from her manager and while dealing with management, the manager was extremely entitled, rude, and overall unhelpful.
-
November 2023 by Brittany Michelle
The manager is very rude. When I was trying to return some items her tone was very off putting and she had a snark look on her face. I understand if things can’t be returned but you don’t have to be rude about it right off the bat. Managers should work on better customer service
-
July 2023 by Earnest B.
I went in with my kids about to spend big for school horrible customer service no one ever asked us anything do we need sizes or help did not greet us or spoke the whole time y we were & the store I hate to say this younger generation has no skills or customer service go to another old navy there trash
-
July 2023 by Jose Zamarripa
Ladies are real helpful at this location! Great deals going on now!
-
May 2023 by Alexis Lozano
Very nice store but upon my visit today I had to use the restroom and both bathroom toilets have not been flushed and I find it very disgusting and unsanitary
-
May 2023 by Mary
Clean. Alot of kids clothes on sale
-
February 2023 by Lourdes Perez
Great store to go shopping at. There were a wide variety clothes to choose from and to mention great sales!
-
February 2023 by Rose Vldross
Like this store, attendant very courteous n fast to ck you out at the counter
-
August 2022 by Albert Salazar
So I just wanted to share my latest experience here, and let people know to please listen to the cashiers when they check you out. This is either a single isolated experience, or the management and/or ownership, are making the cashiers intentionally scan a paper putting a $5.00 donation to a charity called "Imagine Mission Donation Drive". Now the only reason I didn't go back into the store after seeing it on my receipt, is because 1. The donation is going to a cause that helps, and 2. The cashier put discounts on my items. The reason am so upset about this, is because the cashier didn't ask if I wanted to make a donation, they just added it onto my bill. Now apparently my wife heard them say they were going to be doing this, but I didn't, and neither one of us confirmed or denied the addition of said donation. The reason I didn't catch on, besides not paying attention, is because multiple pieces of papers were scanned to add the "discounts" to the transaction.If this isn't isolated, and other people have experienced the same thing, then this is a very shady practice, and I don't appreciate it. Even despite the fact that it's going to a cause to help, that fact that it's done in this way is very distasteful.
-
May 2022 by Dee Stepter
Enjoyed my walk around the store. Was just window shopping but found a couple of things that I couldn't leave without. Great price!
-
May 2022 by Stephen Betanzos
Walked in to this old navy walked around for 15 minutes and no sale associate in sight. I had to ask for help from a cashier
-
April 2022 by Phil Moreno
They don't have a lot of variety for kid's clothing, seems very limited. Floors were a mess, and cashier was fast but not overly friendly, very mechanical in her presentation about getting the Old Navy credit card, and voided making eye contact, spent almost $300 and felt unvalued.
-
February 2022 by Phyllis Malvern
Clean store well organized friendly staff easy return process great inventory lots of sale items
-
January 2022 by Christopher Fields
Staff is usually friendly here and we've had no issues with both in store shopping and store pickup.
-
December 2021 by Linda Brangenberg
I shop Old Navy at giftgiving times ie:Christmas, birthdays and change of season to make my grandchildren happy.It does the job. Sad that the selection is so limited this Christmas, but that seems to be everywhere. The store was orderly and i did find many items on the kiddos check list, thanks to the help of the staff.
