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November 2023 by Linda Lowe
OTF makes exercise fun and getting in shape is actually enjoyable! If you want to achieve success in weight loss and a healthy body, this is the place that makes it happen!!
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November 2023 by Maite’ Bengoa
Been a member since 2018 and this location kicked me out of a class, saying it was full but I arrived and signed my name on the board 15 minutes early. I pay way too much money to attend these classes to be getting kicked out like that. And they kicked me out after the class had already started !!! Horrible management
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September 2023 by Jakob M.
My girlfriend and her friend showed up 15 minutes early to a 6:00 AM workout today (9/22) and were told by the receptionist since they were not 30 minutes early that my girlfriend would not be able to workout because there wouldn't be enough time for paperwork and "orientation". Mind you there was not a single person in the studio and her friend who has been to Orangetheory many times said that these things do not even take 15 let alone 30 minutes to complete. They then said my girlfriend could watch her friend workout since she did not have to do paperwork and orientation and didn't even let her try to complete the paperwork or orientation in the 15 minutes they had before their time slot. New people seeking to workout here just know if you are 15 minutes early you will be turned away and not given the chance to complete paperwork and orientation.
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July 2023 by Caley Cunningham
I can’t say enough good things about Ana! I have loved all of the Orange Theory coaches, but Ana really stands out. I’ve taken a few of her classes now and she is consistently engaged, positive motivating and high energy!I love the way she gets everyone excited and emphasizes a team mindset throughout the class. Ana will make you push yourself in exactly the way you were hoping to in a workout class! She’s great at pointing out form too. I’ve been to 4+ OT locations and her class is by far my favorite! She is the ideal coach I think the OT brand would want to be represented by and frankly most other high energy workout classes I’ve tried. Such a fun instructor that will push you and leave you feeling great afterwards, looking forward to the next class!
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June 2023 by Laurie Martin
Very disappointed in this gym. I will say Kara the instructor was incredible, but i was scammed into a membership. I had told the girl at the front desk i was going to try 8 classes and decide if I wanted a membership-which then would be unlimited come to find out after i decided i did not want to be a member here they charge my card monthly authorized, was told they would review the refund and get back to me Friday which they never did. Had to call back for them to tell me they’re not refunding me for something I did not say I wanted.Theifs.
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May 2023 by Selina Carreon
I was given great customer service when I first began using Orange Theory but everything started when I tried to transfer my membership to a closer location. The transfer was never completed due to it not being approved by both locations?? Not too sure what happened there but then I noticed that the workouts were too intense for me so I asked about the cancellation process because I wouldn’t t be able to attend the classes going forward. I was told that I would need to go to the location my membership was at which would have been the closest one to me if the transfer had been approved. Unfortunately I was not able to make the 45 min drive to the Bulverde location so I called to see if I could cancel and docusign due to the distance. I was told I would need to go in person but I explained that it was a far drive and by the time I get out of work I wouldn’t make it. I then asked if I could at least downgrade from the premier to the lowest membership until I was able to make it out. I was again told I would need to go in person to make this change. They offered for the account to be suspended for 30-60 days and were able to have me docusign for that change which is confusing since it’s the same form I would sign to downgrade or cancel my membership. I told them that’s fine since that’s all they could do for me at the moment. I have called since then to make sure I could downgrade and then put my cancellation in which I was told by multiple employees I could do until today. I finally made the trip out there to downgrade and cancel the membership but was told I could not do this now. So I’m stuck paying another $170 for a membership that I cannot use. After this experience I doubt I would sign up at any Orange Theory or recommend.
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May 2023 by Alison Richardson
Love OTF Bulverde! The best coaches - high energy and positivity through the roof. Studio is clean and well maintained.
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May 2023 by Janet D
OTF Bulverde is the best. The coaches are amazing, funny and extremely motivating and helpful! Love it here!
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April 2023 by Amy Simpson
OTF Bulverde is awesome! The coaches are friendly and motivating. Every minute of the hour long class is planned out and it makes the class fly by. It's a really interesting methodology and I'm hooked.
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April 2023 by Samantha R.
Love my studio and my coaches. They are always focused on making us get the most out of our work outs
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April 2023 by Bryan M.
Great workouts. Great coaches. Coaches do a fantastic job of coaching, motivating, correcting. Great crew and great members.
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April 2023 by Tracy Needs
Everyone at this studio is so friendly and supportive. I just love working out with these ladies! Best studio ever!!!!!
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April 2023 by Andrei Z.
Best workout in the nation babaaayyy! I highly recommend checking out if you haven't already.
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March 2023 by tabitha covarrubias
Love working out at OTF! The coaches are motivating, friendly, and make working out fun. The classes are never boring and I always leave feeling like I got a great workout, but at the same time, you can always go your own pace so it is suitable for everyone. Highly recommend trying a class at this location!
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December 2022 by Jim Fiore
Coach Kara delivers a high energy and motivating class. Orange Theory Fitness is perfect for cross training as you can monitor your effort, intensity, and recovery. Workouts focus on the entire body and leave you feeling accomplished! Always pumped to head to the next class.
