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July 2023 by Eduardo Ramirez
I recently used PakMail to send some delicate art pieces to London and Rome for a couple of art exhibitions, I was a little nervous about shipping them over, mainly because of how easy they can get damaged by normal friction. But they took the time to pack them so well, that they arrived in perfect condition, not a single scratch! I was even able to reuse the packaging to ship the pieces back. During the whole process the keep in contact with me, providing with the necessary updates and info I needed. I highly recommend their services.
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November 2022 by Laura Herndon
This place is the best for packing specialty items. They have always been so accommodating and professional, and are willing and happy to answer my questions. They give me estimates on shipping my paintings quickly and with no problems or hidden fees. The owner takes great pride in this business and you can tell in the way they care. I always feel confident that my paintings will get to my client in good condition. I can’t say thank you enough. I highly recommend.
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July 2022 by Emily S.
Beware. This business is price gouging. This isn't the fist time, but this is the first time I have evidence- I've got a 1:1 price comparison, so I am compelled to share. My husband asked for the "slowest, cheapest" shipping to Canada for a small, light package. The only price he was quoted was $208.94. The clerk did not offer any other options. That was the only means and price available to ship to Canada. I called and asked the owner to verify if that price was correct, because it is astronomical. Owner was suddenly able to find a FedEx rate to ship the package for $120. I walked across the street to the UPS store- same package, same contents: $60.09 to arrive within 2 days of the Pak Mail rate. The owner did return the package to us and refunded the $208.
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April 2022 by Ryan Kelly
My boss recommended this location when I asked if he ever needed a notary. So quick and so kind. 10/10
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November 2021 by Toby Dillman (lostcol0ny)
Very upbeat and helpful people working here. I was greeted as soon as I walked in and helped immediately -- I feel bad for not catching the name of the person who helped me, but he was great. I was in the store for less than 5 minutes and got exactly what I needed.
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October 2021 by Dee C.
Wow...walked into this business for the first time two weeks ago and was blown away by the incredible knowledge of the owner, Michelle. I needed some very fragile demitasse cups shipped to Florida. They arrived in perfect condition! Michelle is a no nonsense business woman who knows all of the extensive rules for USPS, UPS, and FedEx. WOW! I was impressed by her knowledge and professionalism. I have found the company that will do all of my future shipping. PS. I asked Michelle about the one star review below...if you are curious... ask her...he knew the rules and was upset because he messed up. And used Yelp to try and retaliate. I strongly recommend Michelle at Pak Mail. In fact, she was referred to me by a dominant player in the moving and storage industry. The referral had never met her, but he said they refer customers to her due to her stellar reputation.
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September 2021 by The Art Spirit Gallery
Absolutely amazing!!! Went above and beyond to cater to our needs and double checked with us to make sure we were satisfied. Michelle was awesome! Would highly recommend!
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May 2021 by Per Heselius
Fantastic and friendly service one-stop shop for shipping. I had no possibility of printing my label and they offered to do it as well. Can warmly recommend this shop and will start shipping from here. Thank you!
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March 2021 by Blake M.
I normally love this place more than the post office, however there is one woman who works there that is extremely rude to me and has tried to deny me service multiple times. She claims that they cannot ship my packages yet they normally ship my packages almost weekly. Get this, they have shipped them when she was working. So why deny me service for no reason this may be my last time ever visiting this god forsaken business. I don't know how to reply back to you but you got an attitude every time I see you. Suck my dick
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December 2020 by Katie Bergman
Wonderful experience, knowledgeable and very friendly!! Highly recommend, these folks know what they are doing!!
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August 2020 by Michael Hillanbrand
Michelle was phenomenal! As someone who provides professional services myself I can't say enough how much I appreciated her courtesy, helpfulness, patience and problem solving. I had a uniquely shaped package that I needed help with packing on my own. She quickly educated me on the process and sold me the supplies I would need. She also offered to do it for me, but I needed to pack it myself. However, I appreciated that they offer that service. Needless to say, I will be taking the packages back here when I need to ship them out. Highly Recommended!
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August 2020 by Cali Isabella Duncan
Great customer service
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July 2020 by Tom Peek
My family and I are in the process of relocating from S.A. to remote Alaska and I had several pallets of valuable personal items that I needed to ship the long distance. I called many places with no success , nobody wanted to palletize my items and ship them. I finally made made contact with Pak Mail and Michelle and Kyle were happy to help me. Michelle took her time and called many carriers trying to find the best price for the most reliable service. It took several days and heavy negotiation on her part and we finally selected Fed Ex as the carrier. After 3 weeks in transit my items arrived virtually the same as when they left SA due to the great job that was done packing and making sure the pallets were very secure. Great Job!! I’d use Michelle and her Pak Mail teams anytime for any shipping needs. Tom
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June 2020 by George Gramatikakis
Michelle and her team are amazing. Great service and very friendly!
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March 2019 by Diane Graves
We lived near this Park Mail for two years and shipped everything from small packages to pieces of furniture through them. We also used their PO Box service for important financial documents. They are so helpful and responsive. I highly recommend this location!
