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February 2024 by Keith Bragg
I had one of the best experiences every dealing with Phillip and the work performed by Paleo Car Care. Everything was done perfectly and Phillip communicate seamlessly before, during, and after the process. This was by far the best customer service I ever experienced and highly recommend using Paleo Car Care for your automotive needs in the future. Thanks again Phillip and it was a pleasure!
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February 2024 by Manuel M Gonzales
Spoke with Ryan and Joe and both guys did a wonderful job of constant communication with me about my 2012 Ram 1500 TIPM problem. Not their fault that Chrysler was on strike but 4 months later and I am very satisfied with the results. My truck runs and rides like brand new. I would recommend Paleo to friends and family. Thank you again to all of Paleos team.
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January 2024 by Jose gregorio Hernández corro
Very friendly
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December 2023 by dreas E
Do not get inspection from them!!
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November 2023 by Sophia
Best Service I have received!! ?My car gave me issues while on the road and the workers at Paleo were able to get someone to me… after getting my car to their shop they took me in right away and went above and beyond in making sure I understood the problems my car had so I could make a sound decision on my own.Thank you Ethan and the staff at Paleo for providing me and my car with great care ✨
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November 2023 by ELODIA RODRIGUEZ
Had a low tire that I had to keep getting air in and needed replacement of the rear windshield wiper. They took care of it in less than 30 min.I work nearby and will defnitely take my vehicle back as well as recommend them to my coworkers & family.Very reasonable Excellent Customer Service which is non-existant from other businesses.
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October 2023 by Guy Gagne
Just left this place and let me tell you. If you are just passing thru or live locally or even a little bit of a drive. Please don’t pass this place up for auto work. Went in for simple oil change and they found a leak that I have been chasing for months. Their professionalism and courtesy are untouched in my 48 years. Possibly saved me hundreds and weeks in a dealership. Thank you. Paleo. Will not go unforgotten!!
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October 2023 by Elijah Seth
Philip, Ryan and the whole Paleo team are awesome. I highly recommend this garage. They have gone above and beyond to help me in every circumstance and have always treated me well. Thank you and you will have my business for years to come!
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August 2023 by Meghan Keller
Needed a fast state inspection for my car. I just moved here and the other place I went to messed up the paperwork, so my first inspection wasn't accepted. When I called them to see the wait time, the guy who answered was very nice and very professional. The waiting room was clean and comfortable and I was in and out within 10ish minutes!I hope they stay in business for a long time.
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August 2023 by Libby Chaskin
The staff at Paleo are awesome! I always feel welcome and they always solve my car problems. You can’t go wrong using Paleo.Services: Electrical repair
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July 2023 by Gretchen Cox
I highly highly recommend Paleo Car Care for anything car related. I had a dead battery and needed a new one installed. I'm not able to drive and called them to see if they could help. They not only came to my house and jump started my car, but they also drove it to the shop, installed a new one, and then drove it back home to me without charging me for the VIP service. It only took them 2.5 hours from door to door to help with my special request. It would've taken days if I had taken it to the dealership.
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July 2023 by Bryce Hill
I first used Paleo's services when moving to San Antonio. The car we moved my stuff with had a fuel injector go out and we needed a fix quickly, but we had no idea which places to go to in the city. We called Paleo because of proximity - this couldn't have been a better choice - everyone on staff was kind and attentive, and they truly went above and beyond to ensure that our needs were met fixing our car and more. Everyone we talked to was knowledgeable and kind, answering every question precisely and without any trace of condescension. Since this initial encounter, I've gone to them for two more problems (car wouldn't start reliably and a shot AC compressor), and both times I have been met with this exceptional standard of service. Everyone I have ever interacted with has been clear, honest, and professional. They helped answer questions about what work was being performed and even the services they suggest to improve the life of your car. They have never seemed to withhold any information from their customers, and they have always been clear, fair, and honest. As someone who does not know much about cars, I cannot recommend Paleo's service enough - not only due to their incredibly quick service times, clear communication, and outstanding customer service, but also because of their honesty and integrity in a business that can be really stressful for customers if they don't know much about their vehicles. They even send a detailed report of the recommended repairs with descriptions of what they are and why they recommend them and costs per part and individual labor costs so the customer can make the most informed choices as possible about their vehicles. They have repeatedly worked hard to ensure that I had as much information as possible about my car and that I got the best repairs for my personal circumstances. I want to personally thank Sean who worked on the car and Ryan L. for his willingness to work with his customers, answer questions, and provide exceptional customer service. I will definitely be returning to Paleo for all my future car care needs.Services: Electrical repair
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July 2023 by Tara Patton
My cars check engine light came on with two other lights and paleo quickly fixed the issue and had amazing service. They kept us updated on what was wrong and allowed us to choose what we wanted to fix and were very friendly.
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July 2023 by Alex Stuart
I had a great experience with paleo car care. They were fast, friendly, and great communicators. They didn’t try to sell me on anything that didn’t need to be done to my car. Very honest business with great customer service. I will definitely be bringing my car back here again!Service: General repairs & maintenance
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June 2023 by Jenn Gonzalez
Horrible! Jason Ramirez went through my car after Ryan said they didn’t. But my car was very messed up. And an irreplaceable badge and necklace was taken from my car. Police report will be filed. I trusted you and you failed.
