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January 2024 by Chuck2519 Guerrero
The representative I spoke to was kind and very helpful. This credit union seem better than other financial institutions I highly recommend it
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January 2024 by Alma Reyes
I love your service. You always you always been there for me.
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November 2023 by Modupe Sampson
Loan Application and transaction process was quick and smooth. The representative was super helpful and friendly with the info given and what I needed to provide on my end.
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November 2023 by Yury Perez
Excellent people working I called there! Spoke with different people and all were excellent!
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November 2023 by Mimi duMosch
Your interest rates are awesome and service is also great.Thank you.
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November 2023 by Frederick Dixon, Sr.
Good financial products and the lady who helped me in the phone was prompt, proficient and sweet.
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October 2023 by r p
Heidi was kind, while being helpful. Wish it wasn't true, but it is not likely to have a complaint presented and have someone work with me to solve the problem and allow me to not feel like I was a bother. Heidi did just that. She listened first, asked questions for clarity, and went to work to solve the problem. Thank you
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September 2023 by Walter Priest
Very friendly customer service people.Interest rates reasonable.
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August 2023 by ma diaz
Profesionalism and courtesy of representatives. I can do things over the phone instead of being forced to use an application. I feel valued as a member and am always thanked. Competitive interest rates and products. If I were to run a business I would use Pen Fed's template.
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August 2023 by Greg Profitt
People who are buying a car might not have transportation. Waiting 5-7 days to receive a check in the mail is ridiculous.. Offer an expedited service that the customer can pay for.. I'm trying to finance with another company as the check hasn't arrived.
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August 2023 by Tanya Bouyer
Representative Derlinda was professional and understanding. PenFed offers better tools to build financially.
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August 2023 by Ronald King
Easy to apply for a new account, just a soft pull to identify you and then it was ready for you to fund the account.
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August 2023 by Dic-weed ellington
Pen Fed is a straight forward bank that lets you control your money
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July 2023 by Shannon Bunker
After getting past the initial part of applications every one so far has been great.
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May 2023 by Oliver Pearson
I have had a penfed savings account for approximately 7 years. I have never tried utilizing PenFed products in the past.
