September 2017 by A. Wellesley
We got caught with our Penske truck in the fallout from two hurricanes. It delayed us in returning the truck (no hotels, no movers available - you name it). Penske was absolutely fantastic throughout. We didn't get charged for the extra days, and they didn't apply a service charge for not returning the truck full since there was No. Diesel. Anywhere. Huge kudos to all the 800 number folks, but especially to Nate at this location, who was extremely professional, knowledgeable, and helpful. Penske was the only good thing about this trip - they've got a customer in me for life.