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February 2024 by baldemar morin
Ariel is very helpful and knowledgeable. I will be bringing my vehicle back to the Walzem location!
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February 2024 by heather
alexandra is awesome!! she’s very respectful and knows so much about vehicles even things I thought I knew I didn’t she helped me out so much with fixing my car 100/100 recommend her and the rest of the staff they are all very caring people who take of there customers
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February 2024 by Randy Bartels
I got a free inspection and they found a rock stuck in my emergency brake! I feel much safer driving my car now.
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January 2024 by Latresha Stallworth
Jaleen was magnificent, she was very thorough with the details of my vehicle!! She triple checked and had the manager check to make sure she didn't miss anything!! Ariel was also great with helping me get in and out!! These women are great!!!
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January 2024 by Donald Mumma
Pep Boys took responsibility for their work and paid the entire bill. I couldn't ask for a better outcome. They were great.
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January 2024 by Sonia Chavez
Ariel is great. Very knowledgeable. While I am thankful and appreciative, I didn’t like how the mechanic assigned to work on my vehicle decided to walk off and get a snack at Wal Mart before finishing the job. All he had to do was put the tires on. Instead, I had to wait there another 30 minutes for him to mosey back with his bag of goodies, then finish. I may not return.
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January 2024 by DyAnn DeLeon
Ariel is amazing!!! We took our car in for brand new tires and she had it done quicklySuperb customer service. Extremely knowledgeable. Personable and friendly.Would recommend to EVERYONE!!!
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January 2024 by Sal Silva
Rip off & con artists. This place will lie to your face and suggest repairs that are not needed to get your money. They give you one price over the phone and then tell you that it didn’t include labor. This has happened at other Pep boys as well so I think this is the way they do business now. Do not take your car here unless you want to be ripped off.
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January 2024 by Larry Terrell
very efficient
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January 2024 by Cynthia Miller
Excellent customer service! Had a flat just before they closed and they took care of it. Highly recommend this place for tire needs.
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January 2024 by Dorene Hardaway
Desiree and Ariel and effective, efficient and most courteous. They set a model.fof the other staff. The vehicle work was completed very promptly. We will be back when work is needed.
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January 2024 by Thomas Hardaway II, MD
Idesi was extremely competent, effective, courteous, and efficient. Not many businesses have staff like that, and we will look forward to relying on Pepboys as long as they have such staff to coordinate through.
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December 2023 by Stephanie Nicole
Fast service Super friendly Ariel and staff were very helpful Thank you!! :)
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December 2023 by Keith
Ariel was a great contact here as these vice manager,she did wonderful. Quick service and she even remembered my name. The tech who changed all 4 tires for me did excellent as well... job done right and with great attitudes.
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December 2023 by Keith “RickyBobby”
Ariel was a great contact here as these vice manager,she did wonderful. Quick service and she even remembered my name. The tech who changed all 4 tires for me did excellent as well... job done right and with great attitudes.