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November 2023 by Heidi Aranda
Ashlynn is a great trainer, and she should be held up as a model employee. Our market is always well stocked with a variety of canned foods for our pet Astrid. We highly recommend this location to anyone who lives on the Northwest side of San Antonio.
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November 2023 by Cassandra B
So my 3 yr old granddaughter was getting her first fish, mind you I knew nothing about how to do this. MIA at PetSmart too us under her wings and explained EVERYTHING we needed to know. When my granddaughters mom and I had questions MIA did not make us feel dumb. we got everything we needed and my granddaughter is a happy camper!???? thanks again MIA!You Rock!!
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August 2023 by Johnny Stewart
Love taking my dog in to pick out a new toy whenever I get more food for her. Great selections on everything in this store.
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August 2023 by nina shipp
I’ve shopped and had problems with this petsmart MULTIPLE TIMES. once was a bag of dog food that had a bunch of bugs in the bag and this time I bought a cage that had no tray in it. And so many other things. I’ve never had another store with so many issues of quality. Now I’m gonna have to go back to return yet another subpar item they sell full price.
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July 2023 by AJ
Got my credit card information stolen from here, after using it for the first time in months. I set up a Pet Smart account and bought a few things. Early the next day, someone tried making an online purchase with my card. Thankfully, it was flagged as fraud.
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July 2023 by Cris A
Some of the workers are helpful and some are just plain rude. They need to train the workers to be more helpful and not answer with an attitude. Other than that, I like this store
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July 2023 by T D.
I have taken my Goldendoodle to this grooming salon twice. They did a fantastic job each time. My Goldendoodle was a happy pup when I picked her up each time. The groomers listen carefully and care greatly about giving your pooch the best care.Adela and Korral, thank you so much for your loving attention towards my sweet fur baby.
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July 2023 by Maria Huzieff
The receptionist in grooming place at this location is very incompetent, we had an appointment, but I was never told what kind of vaccinations should I provide, so I just grabbed that ones that we had, but we did not have the latest on file. If they would have told me specific vaccine that they want I would look better at home before appointment. Very disappointed, another location earlier did provide all the information that they need, but it was some time ago and I didn’t remember all that.
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July 2023 by Treepublic E.
I had the worst grooming experience ever... l come back to being told I'm being charged xtra money because my little 4 month Yorkie would not sit still during his grooming.. okay what 4 month old puppy can sit still.. Oh an the cut the lady gave him is from 1999..Don't waste your time on a over priced grooming service..
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June 2023 by Seattle Lamphere
Excellent staff and convenient location. I’m always able to quickly find what I need here with the isles are clearly labeled. Also has a great reward system.
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June 2023 by Amber Gallardo
I always bring my baby Zoey to get groomed here because she always comes out looking super happy and so cute! I love the way Tarynn cuts her hair and leaves her walking out with a smile. I would definitely recommend taking your fur baby to get groomed here and if you have a shih tzu asking for a teddy bear haircut from Tarynn.
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June 2023 by Makayla J.
Took my pug/poodle mix for a haircut and nail trim. They were so kind and great at communicating what the various services were since it was our first visit. Definitely scheduling with them in the future!
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May 2023 by Adam Storer
Just look at our baby! ? My kids are so happy with what an amazing job Anna did with our Great Pyrenees Ivy. Such a beautiful princess. Her legs, tail, and groin always have so many clumps and get so long. This grooming will help her through the summer months so well. Thank you Anna!
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May 2023 by Jill House
I shop here for my cat as it’s the closest location to me. My kids love going inside to see all the cats they have for adoption. Always wanting to bring one home with us. They’re adorable.All items are always in stock for what I need. Managers are great. Good markdowns on items, especially the expensive healthier food options.Store is usually organized and clean the loss of a star is because it is often busy with long lines. Sometimes the wait to get someone else to the front to help is long and they do not groom cats here!! The Petsmarts in AZ did, so I wish they’d do cat grooming here in San Antonio!
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May 2023 by Brianna L.
This is for the grooming department! Jaime was my baby's groomer for today and I was more than happy with his attitude, heart and passion for his job with my puppy! Barkley was so happy with drop off and pickup today for his bath! His first time here and it won't be his last! Ask for Jaime!
