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March 2024 by Mouhamadou Niang
Great people
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February 2024 by Sunny Day
FALSE ADVERTISINGThis store is over charging customers by $3.00 from price on shelf tag on a certain item and refused to honor price on tag . Price gouging and false advertising. Cool no more PILOT FOR MY FAMILY.EMPLOYEES INSISTED ON ? DISRESPECT BAD ATTITUDE AND MAKING THE COMPANY LOOK BAD.
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December 2023 by Abraham M. Luna
Those bacon egg and cheese french toast were good. Whoever made them, nailed it. Plus the cashier was friendly.
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December 2023 by Mister Torres
What more can I say that others have not said. Place is dirty and understaffed, rude customer service, with employee not knowing how to do his job and taking forever. Stopped for gas but next time will just go to QT.
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October 2023 by Leeanne Porter
Worst costumer service, and I know, have had to deal with them due to location and availability.Don't think they don't know it!!!You figure with the overture in employees , they could snag someone descent....Nope !!!I'm finally done.
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October 2023 by Dennis Rivera
Lots of variety and choices but like others have pointed out, the wait time for the shower was ridiculous. Also, it wasn't cleaned. Garbage in the trash, and toilet had a pee stain on seat. Parking is also not the best, which you can tell with people parking on the street rather than pulling in to park.
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August 2023 by Danny de la torre
This place is clean… had no issues with staff. But it has the longest and most unjustified shower waiting time I’ve ever experienced in 3 years as a pro driver. Any given day at any time. It’s always 1-3 hours.
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June 2023 by Jeremy Steele
Nightshift staff is garbage. Rude, and lazy. Don’t clean the showers at all. Waited in line for over 2 hours for a shower, and just gave up. Would rather laugh and play on their phone instead of actually doing their job.
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May 2023 by Matthias Schwalbach
More like a 4.5 stars, parking is abysmal, if I was a Pilot/Flying J representative, I'd work on getting the Parking areas to make sense to the lot.I like but don't love the reserved parking feature. At this Pilot, they are right by the fuel station, not good.If I could change anything about this Pilot, I'd make the fuel station one way, with a driveway that exits directly on the I-37 frontage road, but before the exit for one way efficiency, but with the road branching off towards angled parking which is easier to navigate and better for more roomThis has a Subway which is a positive for Pilots, IDK why better food restaurants aren't available or a kitchen for a local restaurant in addition to the 24 hour run places.Showers are great, only 7 in total, so make sure that you're reservingStaff is fantastic
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May 2023 by Teresa Salter
This is absolutely the worse pilot we've ever visited. Lady at front desk could not get the manager to come help her, took him 30 min. Had a mile long line waiting for a shower. Then he had the odassity to walk up there finally and tell her she should tell us to f...... off! Went to the showers all of them were open and dirty!!!!! No one even attempting to clean them for us!!! We left, this is uncalled for, ridiculous, we work hard out here and all we get is treatment like this? Never will return here!!! Will definitely be calling district manager!
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May 2023 by Dan Morrow
Wouldn't be a bad truck stop if they quit giving favorites to the sand drivers . Sand drivers come in in the morning and set up cones so they can have the spot when they come back . So I took a spot and threw 6 cones in the trees . Plus they block both lanes of the entrance and exit and makes it extremely difficult to get out .the showers are lukewarm at best .I can piss warmer than the showers . The world doesn't cater to you sand box drivers . Plus all these a hole sand drivers come in and park and go home for days at a time. I counted 6 sand drivers in reserved parking with no receipt in their windows . Mostly Mexicans . No respect for Americans .
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March 2023 by Vanessa L.
Used to come here for pizza all the time for lunch months back but there never seems to be any around that time anymore (11-12:30pm) When I ask, the young female manager with glasses she always has attitude. Used to love this place but it's quality of food and customer service has gone downhill. It isn't the same here anymore
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March 2023 by misty cabello
The staff is always friendly and helpful. The store is always clean. The shelves are always full and the food is always fresh and made to order. It gets pretty busy at times but the management has no problem coming up and jumping behind the registers and helping out. Seems to be some good team work going on. It's a truck stop so there is some pretty cool stuff to find there. It's definitely our go to store when in the area.
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March 2023 by Seth Williams
Best pizza ever! Especially at the wee hours on a road trip. Got the Honey Jalapeño and have been craving it ever since! Huge selections of drinks and snacks. But I'd hit that pizza every time.
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January 2023 by Becky Hdz
Randomly found this place (not sure why it doesn’t show up on the gps). Bathrooms are really well maintained and there’s plenty of room when pumping gas.
