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March 2023 by William Leavitt
Great area for me and very helpful and friendly staff. I highly recommend anyone to use this facility when available. Prices are great.
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February 2023 by Theresa
Wonderful caring owners. They are genuine, helpful, and very personable. Safe facility.
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December 2022 by Bryan Green
Worst customer service I’ve ever seen, passing the buck with no empathy. We rented a uhaul and had issues. He said he gets all kinds of complaints and can’t help us at all because basically he inferred we aren’t trustworthy and can’t trust people. I was in customer service for years and I would have informed people of expectations when renting a truck, especially since it can be a new process for people. You didn’t go above and beyond sir! Here’s some professional feedback to add to your customer service toolbox…. Since you know how bad your surrounding location is with fuel theft…mention to the customer that fuel may get stolen and they are responsible for checking and reporting the fuel. It’s not a standard message uhaul tells their customers to be aware of….
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May 2022 by Heartless Redd Angel
Love this place. Brian and Sky are awesome. I definitely recommend this place. ?
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December 2021 by Elizabeth “Liz” P
I have to say the folks who manage this facility are really awesome! I got locked inside the gates and had to call them for help and they kindly responded immediately. They weren't home but drove back to let me out. I am so very appreciative of their response. I would definitely recommend this location to anyone looking for a storage unit.
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September 2021 by Lenora
These folks are top notch!I highly recommend this storage and U-haul facility.
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August 2021 by rosaynna fellini
Sky and Brian the owners are the best the very best... honorable and extremely customer service oriented... The storage lockers are clean affordable greatly needed....
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June 2021 by Christina R.
We purchased our first RV Rockwood signature 2021 a couple weeks ago. A friend referred us to this storage, husband said they had good customer service, unfortunately I had to work so I went with him to take the rv later that afternoon. I did not get to meet these owners only my husband dealt with them. I was skeptical about it when I saw it, low fence, barb wire, low maintenance and not the best side of town. We had already paid for a full month and so we decided to give it a chance. Next day owner calls my husband says he broke a window while cutting the grass!! How unprofessional of him not to have checked for rocks or any other objects. Owners are not willing to pay for the window or refund our money back. Do not go here. We found an amazing place yes more money but I guess you get what you pay for. what a way to experience our first rv storage. What a disappointment. I only put one star because then it won't post but they deserve 0 stars.
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June 2021 by Rumbly Noise
This place is very secure and the management are just the most pleasant people you’ll ever meet! We stored a trailer that we were trying to sell and had to go in and out of the property sometimes multiple times day. Bryan and Sky always made us feel welcome. Thank you so very much!
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May 2021 by Lexy Ward
Awesome managers great place
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March 2021 by Truth B.
The Management Team at Pioneer Stor & Lok are excellent. Friendly, informative, professional; you get the gist. I was considering moving my belongings to another storage place; but since Bryan & Sky took over management I couldn't be more pleased. In the past year they have really turned the storage facility around!
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January 2021 by Denise Finck
Turned in our U-Haul here they were friendly and helpful
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January 2021 by Matthew Backenstoes
This facility is family managed and they are very personable. They will go the extra mile to make sure you get the best experience they can offer. The prices are the best around. I recommend pioneer stor and lok to anyone looking for indoor or outdoor storage.
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December 2020 by Adolph Baez III
What a great experience using Pioneer! The owners are extremely courteous and know how to communicate well. They have invested a lot of time and resources into the maintenance of their facilities so everything looks very clean and is working great! I would definitely recommend this business for any and all of your storage needs.
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October 2020 by Joseph Boyles
Not only did Pioneer Lock and Storage faithfully secure my clients’ wares for 26 years, the managers, Bryan & Sky, were gracious and helpful in working through details of my client’s estate. They assisted us in every possible way, offering friendly service both at a distance and in person. When my circumstances required a truck rental they were quick to assist in that too.The facility is well kept, well lit, secure and safe. I visited multiple times at different times of day and felt safe even after hours. I’m incredibly grateful for how manageable they made a potentially complicated matter.
