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April 2024 by Simone Wade
There was no one inside. I put my order through the app as encouraged. Numerous time I've asked for my pizza to be cut into squares as I have a small child. The last 4 orders this has not been done. One of the times I went inside to get my order, the cashier was irritated I was there she almost forgot my soda then got even more irritated when I mentioned it. This is the closest pizza hut to me and they tore down the one on Bluemel and Wurzbach. Guess I'm gonna have to start going to Marco's. It's closer and their customer service is so much better.
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April 2024 by Hattie Ware
Good tasting food
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February 2024 by Roy Sol
This is probably my 2nd review were I say... Dine-in isn't what it use 2b. The young black lady who took our order was very polite and sweet but after that.....u only see the person that drops your pizza and seem 2 run off. We had 2 go get our plates and chilli peppers and cheese cuase they weren't on the tables. The crust is so much wider than b4??♂️ of the four workers, nobody came out 2 see if all was ok...nobody came out 2see if we needed anything...nobody came 2ask how was the pizza. We even had 2 go ask for a box 2 take home and we even sadly cleaned our own table. Even when we were leaving my sister told the worker looking at us leave.... Thank you and she said nothing.... I even answered for the worker and said Your Welcome.... other people eating started laughing cuase they noticed the worker said nothing. Very very sad customer service at this location. Pizza Hut was 1 of the best places back in the day 2 Dine-in and eat with family. Now it's horrible customer service and a very sad Dine-in environment.
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January 2024 by G Parker
Updated my review for the issue was not the store it was the calling
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January 2024 by Justin Krupalla
Very depressing in store experience. The dining room is open but it’s very sad inside . They will not wait on you. You order at the counter and They do not have fountain drinks. They even remove the cheese and peppers from each table. You must now pay for that. Definitely not a vibe I will return to.
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December 2023 by Sarah Shahan
No one answers the phone here. Worst thing
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December 2023 by Sreenivasulu Arveti
Friendly and helping staff, work according to your needs!!Vegetarian options: These guys clean the cutters for veg only orders when requested!!
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December 2023 by Josephific Midnight
Wasn't the worst but it definitely will be awhile before I order
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November 2023 by Lisa Fleming
The food was delivered quickly and it was hot and tasty. The New York pepperoni is our favorite!
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November 2023 by Albert Cramer
This restaurant have the greatest food and especially their wings. This is a need to try pizza hut very satisfying every time.
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October 2023 by Susana B.
Never again! Ordered on line and was told it would be a contactless order, it would be taken to my car's back seat, since I have flu symptoms. I was also told my order would be ready at 6:55, I notified that I had arrived to the parking lot. At 7:20, I finally got off the car and asked about my order. The manager was rude and told me they did not deliver to the car and she couldn't do anything about the website claiming otherwise. Then, they couldn't find my order. She told an employee to call the delivery driver and see if he took my pizzas by mistake. Driver never answer his phone, but as he came in, they found one of my pizzas. After digging through other pizzas, they found the other one, but they realized that my order was done wrong. The manager handed me the pizzas with no apology. I told her I ordered a hand tossed pizza, not a pan pizza. She said if I wanted to wait another 7 to 10 minutes more, she could have another one made, and walked off. A young man employee did say he was sorry, obviously embarrassed of his manager's attitude. I just took the pizzas and left. This store does NOT DESERVE any stars, but it requires at least one in order to post.
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October 2023 by Ashley H.
Kinda sad when you go to a Corp (even if it's a private owned) restaurant and they have their coupons on show but their systems don't reflect the same coupon yet the expiration date is over a month away they will not honor what they are displaying saying they have no way to change it in their POS
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October 2023 by R. Russell
It's impossible to get ahold of! The call center system is trash, and when I try to get them to connect me through to the store, it just loops back around to the call center again. The website never works either.
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October 2023 by Judith Zandt
The pizza was fresh and hot, and the driver was pleasant and courteous.
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September 2023 by Maurice Oliver
I order from Pizza Hut often, this location particularly delivers to my address. Tonight, they never showed up with my order. I tried getting through to their cusromer service to give me a update and they transferred me to their store. Phone was busy, a few times later the phone rang endlessly. Stores can’t be reached. I got my pizza over 35 mins late and it was cold. I think it’s a sign for me to take a long break from any delivery options.
