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March 2024 by Вячеслав Бобрышев
My pizza was amazing ?
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February 2024 by Robert Loeffler
Take out only restaurant. Curbside parking slots are frequently full so you have to go in. But that's no big chore and the pizzas are good and generally ready at the Promised time. If you order online you get free pizzas after just a few orders.
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February 2024 by Priyanka Bhikha
I’m sad because we ordered one pineapple pizza and one pepperoni but we got two pepperonis. The Pizza Hut closed so we can’t return it and now it’ll probably go to waste :( Im a vegetarian so I can’t eat it
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February 2024 by Erick Malsbury
Sometimes I think they forget to do pan crust, but good for fastfood pizza overall. They are quick at this location.
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January 2024 by Mo Koteiche
9$ for a personal pizza with one topping and they still get it wrong on a pick up order. Don’t waste your money.
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January 2024 by JJ White
Our neighborhood Pizza Hut never disappoints. Always fast, always hot, always delicious! Thank you Leon Springs Pizza Hut.
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January 2024 by A G
First things first, do NOT order from here. The 4 star reviews is very misleading.Good luck getting ahold of any employee, manager or upper management person that gives a heck about your experience. We had to call a separate PH location asking for district manager information and they were the ones that let us know that they do not have that information because it is franchise owned and they have zero contact information.Moving on to the order that caused a ruckus. It looked like our entire order was dropped, several times, they picked it up and had the audacity to give it to us anyway. The kids cheese pizza was salvageable and so were the wings but the boxes they came in were clearly beat up and dented and there was cheese everywhere in the pizza box. The meat lovers we ordered was a mess, slices and toppings clumped and rolled together in balls, as well as scattered as if someone dropped it several times and then handed it to us. We ordered a large but only 4 slices were good. The other 4 were rolled all up and the toppings fell right off in the box during the "dropping." We figured we'd go ahead and let the location know because we have NEVER had a PH experience like this nor any pizza delivery experience like this. If anything, we figured we could get a refund for the one pizza or maybe even get a new one sent out. This is when things got frustrating.My spouse called first and was waiting for about 10mins before hanging up and trying again. This time I tried calling too, I figured one of us would have some luck getting through. But no luck. Nobody was answering the phones! I finally tried to call again but pressed "1" to order a pizza instead of "3" for concerns about our order. I immediately got through to their Call Center?!!! And they gave me the number for complaints & rewards. Except it wasn't the complaint number!! It was the Loyalty Points center.So now we're dealing with the Loyalty Points center and after taking down our information and our ordeal they told me they wrote up an incident report and "it'll be 1-3 days before you get a call/email back from someone at the store location in regards to your report." While I'm on the phone with this guy, I'm asking for any number for upper management, district, a boss, someone since the customers cannot even get through to the employees at the store, how is he going to with his report?? He had no answer and just reiterated the 1-3 days wait time on the report. I ask him for anything, any number or email, and as I'm hearing him tell me that he has NO other contact information for any other department or individual for PH, the store location my spouse was still trying to call answers the phone and then immediately hangs up on them! Tries calling the store back again, immediately hangs up again. I let the Loyalty points employee know this and he said he did add this on the report. I asked if there was an actual complaints department that we can get ahold of. He said he doesn't have the number for that department but they use the same system so the department for complaints will see this and I just had to wait 1-3 days for someone to respond to me.I have never experienced this before and am just baffled beyond words. DO NOT order from here.
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January 2024 by zabryth astra
I ordered a box special. Everything came hot and fresh.. even the cookie was still warm after we had eaten our pizza. Boneless wings were great in sweet chili..
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January 2024 by Tim Ward
Mistakes happen and that's fine, totally cool with mistakes and understanding of them. In order to remain understanding though the mistake has to be fixed.In this case, for a $60 order, the wrong order was delivered to my house. This is fine or could have been but the store does not answer their phones, tried for 30 minutes.
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January 2024 by Mike May
Pizza hut has the absolute worst website and app I've ever used, and you have to use them because this location never answers the phone. I've had a couple orders screwed up and no way to address the issue since you can't get ahold of anyone. I'll just go to HEB south flo pizza from now on because ordering from this place is an absolute nightmare and not worth the enormous amount of effort and frustration.
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January 2024 by Angela Garza
My husband and I live in Leon Speings and will drive an extra 10 mins to the Pizza Hut on Babcock and 1604 just because this one is horrible. We've already ordered from here more than several times and either the crust is burned, the there is hardly any sauce and/or cheese, the center was grossly undercooked, the flavor tastes off, or they forget your toppings. Seriously, spend the extra few mins by going to another Pizza Hut and save your money. It has to be a management issue because it's been terrible over the last couple of years we've been here.
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January 2024 by Esteban Trevino, Jr.
Pizzas were delicious and ready on time as requested.
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January 2024 by Chris Keith
This place has THE WORST customer service. Spent a fortune on pizza just to have to come like someone was play 52 pick up with box.Waited on hold forever for them to just pick up the phone and hang up at least three times.Pray your pizza comes correct otherwise you just waisted your money because no one in going to answer the phone.
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December 2023 by Judith Vance
The food was prepared quickly and ready to be picked up when I arrived. The food was prepared correctly and the taste was exceptional.
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November 2023 by D Kindall
Be very careful ordering from this location. We received 2 cold pizzas and wings with only vinegar on them an hour after ordering. Of course we got charged the 4.99 delivery fee, and we tipped the 18%. We have been trying to call the store for 5 days, and unless you choose '1' to order a pizza, they do not answer. By the way, 1 is a call center, not the actual store, and even they couldn't reach the local store. So, if you decide to order from this location, pray to God that they get the order right, because they will not talk to you after they get your money.
