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November 2025 by Nelly Fraga
There has been a complete lack of communication and consistency between postmasters at this location. When we moved into our home, we confirmed the placement of our mailbox with the postmaster, and it was approved. However, months later, we began receiving notices from our mail carrier stating that our mail would no longer be delivered unless the mailbox was moved forward a few inches.
We contacted the post office multiple times and on three separate occasions we were told by the postmaster that the current placement was acceptable and that there should not be an issue. Despite this, another postmaster later contradicted the previous approvals and dismissed the situation in a rude and unprofessional manner, even in front of other employees.
This experience has caused unnecessary inconvenience and confusion, and it reflects poor internal communication and a lack of respect toward customers who are simply trying to follow the instructions they were originally given.
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October 2025 by Richard Delabreau (Chester)
All employees are very very attentive here, going above expectations ensuring everything's safely getting where it's going. It's the genuine care that makes me happy with all services being done at this location. Round of applause too all. ⭐⭐⭐⭐⭐
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October 2025 by Rosalinda Reyes
My brother was talking to some man named Duncan and he was being very rude and disrespectful and I heard him cussing at my brother and he hung up on him. So I decide to call back to do a complaint and he tells me that I can do the complaint with him .then Duncan realize the complaint was about him, so he started being rude and disrespectful to me.so I ask for his manager and Duncan says that she won't be until next week Tuesday and he laughs.Like if it's funny.
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July 2025 by Jessica Teran
The mailman Paul is rude as fudge and the customer service at the counter is horrible!
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June 2025 by Michael D.
Mail in my community has been getting stolen from our mailboxes at night for the last 7 months. I have been missing bills, package's and prescriptions for blood pressure and my heart. Despite the fact I have reported this problem several times and nothing has been done about it. This is San Antonio 78252.
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May 2025 by Vanessa Reveles
Usually this location is not busy and staff are friendly for the most part. Once in a while certain staff seem unhappy or stressed when they are alone with no customer and I walk in to bring a package; almost like I’m interrupting their work flow or Something 🤔. They audibly sigh or gasp and make unpleasant facial expressions with no acknowledgment/minimal communication. This has happened to me
A handful of times with the same employee.
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April 2025 by paul molina
FIX THE AC!!!!! LISA and the rest of the staff are to nice and offer great service to be working in the heat! LISA is so nice with everyone. Thanks for the great service Lisa!!!
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February 2025 by Barbara gutierrez
Mail delivery is horrible. We are always receiving someone elses mail and packages. And someone else is receiving ours. There are times where the whole block receives their mail one house over.
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January 2025 by Gary Dgear
Always courteous and competent, informative and helpful. Rapid and efficient during the busy times.
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January 2025 by Ronney R.
I don't like leaving bad reviews but this is my post office & no matter how many times I've been the black clerk is ALWAYS RUDE & unprofessional. I get it. Working sucks. But even when there is no one at the post office he's RUDE. EVERY SINGLE TIME. I would say something but fear he might throw my mail away. Someone, please, get rid of him. He clearly HATES HIS JOB. Everyone else is nice & professional. Everyone except him.
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December 2024 by Shawn Taylor
There mail carriers are horrible always receiving other peoples mail and the mailboxes are left open at my apartments. There local office the male clerks in the office really don't care about your mail or anything.I have complained about these issues several times.I haven't ever had problems recieving my mail 2022 alway to now.My mail haven't been coming correctly to me.I am a driver,so my mailbox wasn't getting checked on the regular.I even got a P.O.Box that didn't work either.So I forwarded all my mail back to my address.Still I am not receiving all of my important mail.This is a very bad problem that needs to be handled and fixed asap.
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December 2024 by Brett Lacy
Understaffed and unhelpful, 2 stars because the one unfortunate employee wasn't rude
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September 2024 by Miguel Puga
No package drop off box or slot. You have to wait for office hours.
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September 2024 by Nick Stout
One guy ruined my opinion of the place by his argumentative comments and it almost got another mouthpiece in line to receive a bad day. . Next time I’ll be saying a lot more.
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August 2024 by ISABEL RODRIGUEZ
They are always very rude and extra slow at this post office. They always say it's only one person working.
