-
January 2024 by Kristopher Hargis
Bought an auction unit. Jake the Manger was excellent had great customer service answered my questions. Walked with me to my unit just went above and beyond... keep up the great work Jake..
-
December 2023 by Jesse Pineda
Great service, your employee was great
-
December 2023 by John Soriano
Great experience there. Clerk was the best helped me in anything I needed loved it. Made my whole day less complicated.. thank you jacob
-
December 2023 by Gee Rodriguez
Great experience I would recommend this place !Jake the employee was helpful and really good customer service had all the answers, good guy ,would recommend as well to ask for Jake if you want 100% great customer service and help ! thanks alot Jake ????
-
October 2023 by Xavier Gomez
Bill was amazing and helped out a ton with storage bills And how the process works
-
August 2023 by Vera Price
Moving can be so stressful but when I looked up Public Storage, they had an offer that took away all the stress of my storage needs. To top it off, Bill was super helpful. He was very informative and gave me tips on how to store some of my items. Thanks, Bill for making this so easy!
-
August 2023 by Troy Solis
Liz was most helpful with introducing me to my rental space since I am a first time renter. My unit was hard to locate so I appreciated her assistance.
-
August 2023 by Harold Payne
Bill was very courteous and informative in explaining details regarding the storage unit we rented.He is very knowledgeable about what a customer's storage needs. Public Storage is very fortunate to have Bill as an employee.
-
June 2023 by Aaron Kesseler
Everytime that I have been here and interacted with Bill in the office it has always gone well. He is very responsive and helpful and makes this a better Public Storage location that most.
-
May 2023 by Easy Breezy
PUBLIC STORAGE: Thank you for your eRental! Your rental starts on May 28th and we will text directions along with your personal gate code on or before your rental date.It’s may 28th 11am rn never got a txt, manager not responding his phone. Office closed! (They supposed to be open at 9:30am)
-
May 2023 by Lisa Marie Guevara
I've never had a storage so thought of setting everything up overwhelmed me. Location is everything! I mean you want it to be convenient but you really want to know your stuff is SAFE! I reserved a unit online which was super simple! I opted to wait until arriving the day of my move in to do everything (unit, payment, gate code, etc.) at the counter so I could depend on an expert lol. Bill to the rescue! He was extremely helpful! He totally upsold me too and I'm so glad! I ended up upgrading to a climate controlled unit! Would definitely recommend this location! Ask for Bill!
-
May 2023 by Peter Catalani
I ended up having to switch public storage locations however Deanna the manager at the one on I-35 was extremely efficient and very helpful and when I got to the new location in Leon Valley Dana that worked there was also very nice very efficient. I am definitely impressed with the efficiency and courtesy these ladies showed me.
-
April 2023 by timritchieblue
Bill is great.. But i think for $177/mo. We could at-lease have access to a Dumpster so we could clean out our storage?? Yes i know dumpsters cost money,, you have 300 units, and you kist raised rent $40/mo.$12000/mo raise at just this location??
-
April 2023 by Leslie Hunt
Bill, was very knowledgeable and very helpful.He explained everything to my elderly mom. We are very happy with our experience!
-
April 2023 by Sandra O.
HORRIBLE..no one is ever there if you want to make a pymt or have a question..look at the other reviews