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January 2024 by Eric Van Der Velden
Elevators were both out of service and we were trying to get something off the third floor.
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November 2023 by Lorrie Norrington
I reserved a space. I spoke with the proper manager and told him I could meet him between 2-4. He said he would be available. I went there at 3. He was showing units and did not answer his phone.So we connected several hours later. I thought. I will reschedule for when he returns. He suggested 9:30 Tuesday. I arrived at 9:25 and the office was closed. I called again. No answer. I waited twenty minutes and then thirty minutes.No one came.I went to Lock Away Storage and had all the paperwork and storage unit with lock in 30 minutes. Public Storage is not worth your time!
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November 2023 by Noodle S.
IT WILL NOT REFUND YOU EVEN YOU NEVER BE ABLE TO MOVE-IN BECAUSE THEIR CODE DO NOT WORK. I was trying to find a storage before my long-trip to another country, I started to move-in 5 days in advance, but this place wasted 3 days of my time, almost 10 trips to the store and many calls to ask update of refund but never be able to fully refund. -First day I went to the store paid for a rental unit, maybe not lucky enough, after I paid and get the "access code" it didn't work, the worker told me maybe because the system went down the same day, it will work in a little longer of time, or it will automatically update during the night, it will work the other day. During the same day, I drive back twice to check the code, didn't want to work. On the second day, I went to check in the morning, saw two electrician working on the wires, they told me the power went down, it will took about 2 hours to fix, I left and came back later, my "access code" still didn't work, called for help, they tell me to wait outside 30 mins for a technician to help me, more than one hour of waiting, never had anyone showed up. During this waiting, I saw multiple u-haul/big trucks trying to get in to pick up stuff, but couldn't get-in. Tried multiple times during the day drive to the store to see if it works until late afternoon, still not able to get in. THERE WAS A TRUCK LOCKED-IN THE BUILDING ALL DAY DUE TO THE FAIL OF CODE. One the third day, my code still didn't work, I request a refund for it, and they tell me they could only refund me for the lock, but not the admi/move-in fee???????(I was never be able to get into the building, and they want to charge me a move-in fee! After multiple calls, they tell me I will get a full refund, but actually I only received partial of it, called to ask, they tell me the rest will take another week to process, I was left to travel. until more than a month later I came back, still didn't see the rest of the refund, called many times to the office, they transfer me a lot but at the end, never had anyone to answer my call or call me back. -IS POSSIBLE YOU COULD GET LOCKED-IN THE BUILDING FOR A LONG TIME. (Safety issue) -IS POSSIBLE YOU RENT A TRUCK TO PICK UP BUT THE CODE WILL DENY YOUR ACCESS. (waste of time and money) -IS POSSIBLE NO ONE NEVER IN THE OFFICE TO HELP WHEN YOU NEEDED.-IS POSSIBLE YOU WILL NOT BE ABLE TO GET YOUR REFUND EVEN YOU NEVER MOVED-IN.
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November 2023 by Hannah Laughlin
Facility is clean & easy enough to use, but be prepared for your rates to increase quickly after you get your stuff in! Started at $74/mo, went to $104, then $130- all within a year! Just moved out!!!
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September 2023 by Daniel Giddings
The access was painless, rates were good for the size of unit we were after. Terry also was very helpful on site.
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August 2023 by Bryanna Nyseth
Jesse was wonderful! She answer all questions and service was quick! She’s very nice and great customer services!
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August 2023 by Raghed Mirza
Jessica at the location was amazing. She stayed after the closing to help and close the contract - superb customer service ?
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August 2023 by Joseph de la Cruz
Great experience, Jessica was very helpful and sweet she made everything simple and easy. Will be renting here in the future??
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July 2023 by Ashraf K.
Great service and friendly customer service Jessica was very helpful and helped me a lot. Highly recommend this location.
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July 2023 by Andrew C.
Service was great I was helped by a women named Jessica was very friendly and the public storage facility was very clean and easy to access.
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July 2023 by Daniella Johnson
Run away from this facility. Rates listed on the website are false advertising since they bump them up so quickly after moving in. My unit is advertised as $180/ month on the website but I just received notification they are increasing rates to $390. We have had our unit 15 months and this is the second massive increase. Of course they wait until you move your belongings in and move away so we are stuck paying an arm and a leg.
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June 2023 by Don Reiter
Adriana was awesome she took care of our access problem quickly and effectively .very pleasant to speak with.I would highly recommend this site.
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June 2023 by Melody Bentley
Max was wonderful. He walked me through everything. I was such a pleasure dealing with him.
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June 2023 by Sigrid L.
The reserve and online set up was pretty easy. Availability and price was very affordable for my little unit. Customer service on phone and in person was outstanding!! Thank you Max!
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April 2023 by Kathryn Woehler
Max was so knowledgeable about meeting my needs. His service far exceeded my expectations ! He's also so very personable and has a great giggle ?