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July 2025 by Chris Tea
Called ahead to make sure my insurance covered the exam, receptionist said it did. However, when I arrived and went to pay, there was an additional $40 that “needed to be collected for a pressure test” and some other “required” exams. Wasn’t expecting that expense. The lady at the front desk did the tests quickly, then it was onto Pham. Who, seemed to be more interested in my look than my eyes. I heard “for a beautiful person like you” at least 5-6 times in the few minute consult. It wasn’t an eye exam. He handed me a box of medicine to read. I couldn’t. He handed me a pair of readers off the desk, and asked me to read the box. I could. He said “yeah I knew it. You need bifocals. Your eyes are bad since you’re getting old. It’s okay, it’s okay. It happens.” I never had an official exam, just had to listen to him comment about my looks and age and sells pitch for bifocals. He went on about how I’ll break readers, I’ll loose them from taking them off and on. Stop assuming dude. Pham was determined I needed bifocals, and when I asked about price he said “shhhhhh that’s a dirty word. We don’t use that in here. Shhhhhhh.” Went to the front desk to discuss eyewear options and pricing, and my insurance covers a good portion. The costs they were suggesting was HUNDREDS over that. The guy who makes the lens was one of the most vial people I’ve ever met. He was unrelenting with how his products are the best quality, he’s been doing this 50 years, everything else was just quickly manufactured junk. He said anything from other places (and he named a ton) were made with resin, not fitted correctly, and would not benefit the eyes. He was using lots of jargon I didn’t understand, and kept talking forever, like a robot malfunctioning, unaware of the audience. I asked him to stop being so strong with his selling methods, as this was my first ever time at an eye place; I was overwhelmed with this demeanor. I clearly told him I didn’t understand most of the stuff he was steam rolling on with, and that I didn’t want to pay hundreds, I just need some basic readers. But, that didn’t phase him, he kept talking about how good of quality the lenses he makes are, and even had the freaking audacity to suggest “I save up some money from my next couple paychecks, because my eyes are worth it”, and other stupid snarky comments. I left. I couldn’t have gotten out of there quick enough, my anger was rising. There was a lot more horrible customer service on his part, but, listing all here would take a long time, and my heart is already racing typing this. Believe me when I say, avoid this place. For your own good. The receptionist called me asking if I would come back not too long after I left that day, they made a pair of glasses for me. I didn’t want to go back, but I did. Once again comments on my looks from Pham. I got glasses, hooray. But, they picked out the frames and had them “made for me to make things right”. I’m pretty sure my insurance covered them, but they played it from the angle that they were doing me a favor. Pham: if you’re reading this, don’t comment on peoples looks. It’s sickening, unprofessional, and feels unsettling even after the fact. Seeing the business name even makes my stomach turn. Nothing can change that this was a part of my life, but, you as the consumer take the risk of it also happening to you (harassment, being belittled) should you go to Q Vision. Zero stars if I could rate it lower. Some or those 5 star reviews on here look questionable, just saying.
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July 2025 by Anonymous
Please when ever you get time stop by Q Vision and schedule your eye exam appointment with Quan Thanh Pham He’s the best. He check my old pair of glasses and found out I was prescribed the wrong lenses. He fixed the issue right away and he also gave me a free pair of lenses with my frames for no charge. You will not be disappointed. He’s AMAZING! Check him out
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June 2025 by Rosa Cantu
Awesome Dr and Staff. They go above and beyond to satisfy their customers. Left feeling very happy and content with my new eye glasses!!!
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June 2025 by Christopher Rios-Escobar
The staff were very helpful and answered all my questions. Dr Pham was Awesome. Definitely recommend.
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June 2025 by Mikhayah Blackman
Love the team so much so helpful and quick
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June 2025 by Thomas De Luna
Dr. Pham is the best in the world! I've been visiting Dr. Pham since I was a child. Couldn't ask for better service or eye care. Highly recommend!
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June 2025 by Toan Tran
Dr.Pham is very good.He speaks vietnamse too.I have been going to him for 3 years now
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June 2025 by Beth W
Great survice and great people and also got my glasses the same day
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June 2025 by Bradley Phillips
Fastest turn around at any eye place I’ve ever been to. Super kind staff. If you are looking for same day glasses definitely come here.
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June 2025 by Huai-lin Luckenbihl
Dr Pham is one of the most kindest thoughtful and full compassion he is very thorough with his work he tells you everything that you need to know about your eyes I have then seeing him for over 20 years he has even looked after my kids and watch my kids grow up, one day I decided to go to a different eye doctor. One the biggest mistake I have ever made and I will not make that mistake again. Dr Pham will always be my doctor for my eyes and my family and future grandkids. Dr Pham I'm grateful for your patience ,kindness ,and compassion thank you again 😊
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May 2024 by Yolie Martinez Christian
Dr. Quang Pham is truly a God sent optometrist. He truly cares about his patients. He takes his time to explain very thoroughly. With the type of issues I have with my eye sight I'm truly Blessed to have him as my optometrist.His staff are also very caring, friendly, and patient.
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May 2024 by Debra Robinson
Excellent care.Easy to make appointmentsGreat parking
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May 2024 by Lexy Martinez
I’ve been going to Dr Pham since I was 12 every doctor I have seen before him had told me I was never going to wear contacts my astigmatism was too high but that wasn’t true at all! Dr Pham was the first doctor to take his time it was a long process but I’ve been wearing contacts ever since and I see perfectly now! I appreciate him and the team for always taking such amazing care! To this day I have yet to have any problems with my prescription for both glasses and contacts and he always gives me other options to choose from hard or soft contacts are always an option!
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May 2024 by Nicole De Hoyos
Staff was so nice and customer service was great. The Dr. explained everything thoroughly.
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May 2024 by Jennifer Perkins
Dr. Pham and his staff are very thorough and efficient. They truly want what is best for you! He referred me to Parkhurst NuVision for cataract replacement. They completed the surgery and replaced mine with multifocal lenses. Note I don’t need glasses or contacts. I wish someone would have told me this was an option 14 years so when I first started to wear glasses!
