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January 2024 by Elisa Luna (LipSense with Elisa Luna)
I purchased a vehicle in Dec 2022. That vehicle had issues with the motor. I found after the fact. I tried to trade it in and this time took the other 2 vehicles I had looked at to the mechanic prior to the trade and was told both had issues with the motor, I understand they are used cars. I purchased the "extended warranty" on the vehicle which did no good. I was told the EW included motor repairs but a mechanic was never available or was given a random excuse. Bottom line, have your mechanic look at your car first, before purchase, once they have you sign, they don't give a sh...about you.
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November 2023 by Sean Q.
I was in the market for a jeep wrangler and came across one Ray posted on Facebook Marketplace. These guys move fast to put me in the Jeep, which I do appreciate. Unfortunately, the Jeep Wrangler did not go through a 180 point inspection. If an 180 point inspection was done they would have seen the check engine light on and the performance of the vehicle is definitely subpar. Within me driving the vehicle, for less than a week the check engine light came on. I reached out to Ray about it and receive no response. I had to call and schedule repairs myself. I felt as though repairs and service should've been free due to problems in such a short amount of time but the repairs weren't. Warranty they provided only wanted to pay for the cheaper fixes. There were four things wrong with the jeep. The ignition coils, clock spring ABS (which is located by the steering wheel) , the rear hub bearing, and the thermostat. The warranty only wanted to cover the thermostat and the rear hub bearing. Also, keep in mind that I ran a separate carfax and the vehicle was in 4 wrecks previous. I also ask them within the office can we renegotiate my contract because the vehicle is not worth 30k, 20k, or at least 15k. They told me no and unfortunately I'm locked into a deal within two weeks to the first month of ownership. So if you're wondering my total finance amount is 21k and my monthly is 636. I haven't decided to lawyer up or anything. I just pretty much accepted this due to my credit score being only 600 and I have to get my credit better first. Thank you for reading and if you have any questions my Facebook is facebook.com/sean.quincy…
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November 2023 by Gregg G.
Absolutely shady business with a lot full of problem cars. They lie about what's wrong with the car, the price, and added features and fees so basically everything. When I complained about it I got a call from the dealership saying they were going to impound the car and call the cops. Took that POS back and got my deposit back. Stay away and go to a legitimate dealership.
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October 2023 by Karizma Coronado
So glad I came here ! Thank you so much Bryan for helping me thru the process of getting my 1st car !❤️❤️definitely recommend anyone coming here ! They are great:).
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October 2023 by Luis Castillon
Wow!! Today was amazing thanks to Rick and Ronney after all there hard work I was able to get approved definitely recommend!! Stop by and check them out
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September 2023 by Brittany Ibrom
We went to SA knowing exactly what we needed and were willing to spend. After spending and hour and half driving there, 3 hours being jerked around by other 4 different dealerships we were finally just going back home and decided to pull in and see if R&L would be worth our time. Brian helped us right away, very professional and nice and didn't sugar coat anything or upsale us. He took the time to show us a few different options that fit what we were looking for and within the price range we wanted. He got the paperwork taken care of quickly and at the end of the day, we went home happy. Don't waste your time going to the big dealers, they'll they'll waste your time and try to push you to get want they need done. R&L is honest, fast and has vehicles that will fit what you're looking for reasonable prices. Thanks again Brian!
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September 2023 by Deborah Johnson
Rick gave very good service. If you need a vehicle, come see him for a great deal!
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September 2023 by Edward Benavides
Very professional and understanding. I am a very hard person to please. It's my way and that's it. Omar and Rick did nothing but try and please me. I wanted everything on a platter so not only was it on a platter, they busted out the silver one. They did there very best to keep me happy. They took the down payment I offered and kept my payments where I needed them to be. Omar and Rick are very customer oriented and answered all my questions ( Even the stupid ones ) with patience and time was not a factor. No rush rush, hurry hurry. I'm sitting in a great running truck, clean inside and out. Come talk to Rick or Omar. I promise you won't be disappointed.
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September 2023 by Jalisa Jordan
I purchased a 2016 Hyundai Santa Fe a month ago. The vehicle has run pretty great for a used vehicle. My mechanic even said I seemed to have gotten a good vehicle after he checked it. I worked with Ronni, who was really kind and helped me get the best deal for my budget. I absolutely recommend this dealership. Thanks R&L!!!
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August 2023 by myah M
Started out with help from Presley but Big thank you to Ronney he promised a vehicle same day and kept his word. I went to 6 other dealerships and was automatically turned down due to my credit and low down payment but he made it work! Will definitely be telling others.
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July 2023 by Ndabazaniye Larissa
Absolutely amazing! Had the pleasure of buying my very first car with Presley. He did an amazing job in making sure that I got the vehicle I was looking for. All in all, I feel as though everything worked out and am very happy with my purchase.
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July 2023 by Brian S.
#### STOP...#### Do not buy a car here####R & L is the worst place ever. Omar and Victor are LIARS. They will tell you the vehicle is good except for this or that. I was told the vehicles are checked by their certified mechanics. Well that wasn't the case. Omar said I dont know why Victor would tell us that and he was new and a kid. Drove off, had it a couple of days and engine was knocking. Drove it probably 50 miles. Checked the oil and it wasn't even registering on the dip stick. Tried to change the oil and the oil pan plug had locktite on it and wouldnt come off. Tried to call the sales person to see if there was anything he was willing to do after telling him the issues and got a sorry sir it was a cash car. Omar said maybe all the oil just leaked out. Nope, been in a drive way with not a drop of oil on the pavement. There was none at the time of sale. Omar straight up lied saying he checked the oil. So in 4 days all of the oil leaked out. This car was not looked over. The gas cap was locked and couldnt fill it up. Omar stated to my wife he would call a locksmith and get it off and replace it if they couldnt locate the key. Another lie. Just a hole drilled through it and left the broken one. Omar also said he would fill it up with gas. My wife questioned why the gas was still under a quarter tank and Omar stated well I put twenty in but had to drive the vehicle back to the other shop to look for the key. Probably about 16 miles. What a small car only gets 4 miles to the gallon? Another Lie. Do not buy a car here. You WILL regret it.
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July 2023 by C S.
DO NOT BUY A CAR FROM THIS DEALERSHIP PLEASE!! TAKE YOUR MONEY SOME WHERE ELSE!!! I won't even give them one star! This place totally sold my son a lemon and because he paid cash for it they are saying there is nothing they can do! They were great while we were there, but that ended as soon as my son signed the paperwork. This dealership doesn't even inspect or look over a car that is traded into them. My son has had it a week and wanted to change the oil since it already started making noises and he wasn't sure when it was changed last and the oil pan bolt literally has lock tight on it!! We are now having to replace the entire oil pan because we can not get it off. We took it to 3 different oil changing places and they are either refusing to mess with it or they can't even get it off with all the tools they have. They couldn't find the gas cap key so we couldn't even take it home the day my son bought it and Omar ensured us that they would have a locksmith open it and have the cap replaced if they couldn't locate the key. Well they couldn't find it so they broke it so it would open and left us with the broken one. Also Omar said he'd fill the tank before we drove it off the lot. When I questioned why there was only a quarter tank he said he put $20 in it but since they had to drive it back to the other location looking for the gas cap key it must have gotten used up and then said "sorry we don't have a company gas card". Like seriously, don't say your going to do something then give an excuse as to why it didn't happen. Also we were told they did a 16 point check, NO WAY THEY DO!
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July 2023 by Josh Toles
R&L is fantastic, special thank you to victor, he’s super helpful and really chill. He got us in a car and driving home the same day. Ask for victor when you go in you won’t be one bit disappointed. The whole process was quick and easy, he walked us through everything and was happy about it the whole time. If you’re in need of a car and low on funds I highly recommend going in and seeing what they’re capable. The whole staff was extremely nice, and even fed all of the clients they had inside when they ordered pizza. Thank you R&L and thank you victor, we couldn’t have done it without you.
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June 2023 by Yvonne ozuna
I purchased a vehicle and it was a lemon. I feel like I was taken advantage of because Im female .I was told they were going to fix the vehicle but when I got it back, it had the same problem again after they kept it for a month and a half, they are very unprofessional, and I felt bullied by them.
