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April 2024 by Joe Rodriguez
I bought a Human Touch whole body 7.1 about 1 year ago and I have called twice already for repairs. I spent over 2k for this chair for it to be having issues to have to replace major parts on it. I do not recommend buying this chair. Warranty takes forever to get back to you and many weeks before someone is sent out.Brian, what I meant was I bought this chair about 1 yr ago and I've already called to have it reported twice. First tech had to completely replace the rollers and the entire board. Now the lower back massage program which is the only program I mainly use doesn't work and is making noise again on the rollers. Thanks for responding though.
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March 2024 by Joseph Davila
Brian & Jeff are the dynamic duo when it comes to lifestyle comfort. They exceeded my expectations from start to finish with the whole process of tailoring and storing my needs. I highly recommend anyone who is in discomfort or dealing with chronic pain to see them ASAP. Thank you again, Brian & Jeff, for saving me from a lifetime of discomfort and chronic pain.
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March 2024 by FRANK BRYANT
My recent experience at Relax The Back at the SA Quarry Mall was wonderful! Jeff and Brian were very customer service oriented and took time to explain many of the store products. I even got a complimentary massage in one of the fancy massage chairs. I'd definitely recommend stopping by to say hello!
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February 2024 by Colin Kendrick
Great customer service. Knowledgeable and just down right kind folks well informed about the needs and ergonomics of the elderly. Brian McMillin, Store Director, gets top marks from us!
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January 2024 by Steve Strasevicz
Have purchased multiple chairs from Relax The Back over the past few years including this week and I could say unequivocally their service is some of the best I have ever seen. They educate you on each products attributes, but there’s zero pressure. Everything from that point to a purchase is flawless, including follow up. I have had the pleasure of working with Brian at the store with all of my transactions and you could not want a more professional, sincere person guiding you through a purchase. Impeccable follow up.
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January 2024 by Kayla Aguirre
My husband and I came in wanting to test drive a massage chair before buying. Jeff greeted us immediately and was very helpful. He was able to answer all of our questions and concerns we had. He put us into chairs to test and explained all the setting and features in the chairs. He made us feel comfortable and made us not feel pressured into buying a chair Immediately. When we finally make a decision on a chair we would like to purchase, we will most definitely be coming back to do business with Mr. Jeff
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December 2023 by Brian J Moses (bronxx117)
Great experience, start to finish. This is easily the most comfortable home-office chair I’ve ever had. Brian was attentive, not pushy, and made sure I got the chair I needed.
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December 2023 by Amy McFarlane
Jeff and Brian are the best at providing great customer service and the products featured in their store are phenomenal. The mid back ultimate executive office chair with headrest was worth the price and is my favorite piece of furniture. I also enjoy the tilting foot rest. I can work for hours in this chair comfortably and foot rest helps maintain good posture.
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November 2023 by Daniella Canseco
JEFF WAS AMAZING! Very helpful and knowledgeable and let us try some products!
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November 2023 by Yvette Dowdy
Went in to look, walked out with a massage chair! Jeff helped me and answered all my questions, Brian also helped…. Great experience! So excited to receive my “Life” gift to myself in three weeks! I’m counting the days! ❤️
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November 2023 by Angela Nixonneal
This is a very professional store. Everyone is very informed about their products and the products are great. Highly recommend if you are having neck or back problems.
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October 2023 by Scot Arriaga
Jeff and Brian were super friendly and explained everything super well! The store has some awesome products! I will definitely be back!
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October 2023 by Malcolm Smith
Jeffrey Eales helped us at Relax the Back.My husband was turning 85.He has been wanting a lift chair for many years.He has not been well recently & on chemo…so when we found the chair, my husband relaxed in it and fell asleep.Jeffrey was so kind and helped me fill out paperwork and an additional 3 yr warranty.We had a great time and he was great.My husband woke up & I had bought him his chair.He helped us walk out & helped my hiusband get in the car!
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October 2023 by Lisa Stinson
Brian and Jeff were so helpful when it came to my boyfriend and I selecting the right mattress! They were there to explain the entire functionality of the bed. I love that I was able to get a more cushier mattress where my boyfriend could get the firmer one! Everyone is happy! Both guys answered all my questions and were so knowledgeable. Great guys! We wil definitely be back!
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October 2023 by Charles Sherard
I recently purchased a chair and had a fantastic experience with the service. The chair is not only stylish but also incredibly comfortable. It has become my new favorite spot for both work and relaxation. The service I received was outstanding - Brian was knowledgeable and helpful, making the whole process smooth. I highly recommend both the chair and the store's excellent service!
