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October 2023 by Shanteil Greenwood
Worst places ever. Told me they were going to fix certain things on the car and didn’t. Overcharge you for everything. I didn’t have insurance for 2 days and they came an took the car. After paying the $200 recovery fee, I got the car back but saw that their service place stole items out of my car. They lie an steal.
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October 2023 by Paul Patlan Jr
They are very professional. Very upfront and very lienent ! Great place to come get a car!! They will take care of you if you're in dire need of a vehicle! Rent 2 own HQ gets you just come on through !
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October 2023 by Nick Vaquera
Don’t go you will be scammed! Buyers beware. Go to an authorized dealer at a major lot. Car Max had better prices and financing.
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September 2023 by Patrick Sarro
This is the worst company ever do not go there. They just scan me for $1100. One daily on a car payment. And the keyboard pick my car up. And I paid the money and they still wanna get in my car back. They scammed me for 1100 dollars, do not go there.
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August 2023 by Leigh L.
I bought a vehicle with $1700.00 down, on my way home the check engine and tire pressure light came home. First thing the following morning I called the dealership to let them know. Nick the salesman told me they had probably forgot to reset the computer when they serviced it. We discussed setting up an appointment for Friday to drop the car off to replace the windshield and pick up my registration sticker. Later that afternoon on my way into town (5 miles) my car began overheating, so I pulled over called the dealership and was told they could put in a service request. So the next day on my way to work the car completely over heated and left me stranded on the side of the road for hours, after sitting to let the car cool I managed to make it home. I called the dealership again and told. them to come get the car. They sent a towe truck to get it the next day, I was not given a rental. Picking up the vehicle was 10x worse, the front had wires hanging where the headlight should ve, only 1 headlight worked, no cover on fuse box, tires missing lug nuts and random sized lug nuts, the tires were still showing low pressure, the a/c no longer worked, the front bumper and fender on both sides coming off, the windshield had not been replaced and registration sticker had not been changed. The manager Joseph Martinez and salesman Nick were of no help or concern, they refused to acknowledge the issues or address them, refused to refund my dowmpayment or allow me to look at another vehicle.
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August 2023 by Cipriano Longoria
After a few months of dealing with unreliable vehicles, and dealing with none trust worthy sales reps. Nick here at rent2own HQ gave me no hassle or didn’t try to drain my pockets. He was able to get straight to work on getting me into a reliable, family safe vehicle, with the budget I had at the time. If you’re looking for a vehicle with great help and trust worthy I highly recommend you visit Nick at rent2own HQ.
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August 2023 by Destiny Jimenez
This place is TERRIBLE. For one I had a friend who needed to renew her insurance which he was going to do the following day. It had not even been a day yet and they took the car, on top of paying the fee to get it back they wanted to charge him even MORE because it went over the alotted miles. Almost another 200 just for that! Then in order to get stuff back from vehicle they want to charge 50 dollars JUST to remove personal items from vehicle! This place is money hungry, they do not care about you at all and will sell you a car that needs work. Better off taking your business elsewhere!!
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August 2023 by Miss V.
DO NOT BUY FROM THIS PLACE!!!! At first it sounds all fine and dandy when they tell you that you are approved for a car. And they sure don't explain the fine print when they are going over the paperwork with you. They are quick to take your money but if you are 3 days late they come and take the vehicle. I was only on my fourth payment and I lost my job and because of that they came and picked it up. Then to get my belongings I had to pay $50 and then when I finally did they try to give me some one else's belongings. I put down a deposit of $1750 and there was an additional 1750 down payment deferred!! This place is straight trash!! Then this place straight lied on me!!
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July 2023 by Alexis C.
The biggest SCAM place in San Antonio if you rent from these places your asking for it. This is a warning I ignored. So many people have posted about this place and I didn't listen and needed a car fast. They will TAKE your money!!!!! If your one day late they will come pick your car up and charge you to get your belongings, I was told I needed to pay $2000 to get my car back & $50 for me to get my items out of the car, I paid the $50 but when I was ready to gather my things they wouldn't even let me!! They put all my stuff in trash bags on the side of the road!!!!! I was very disappointed... when I was getting the car from the place the car salesman told me to write a review and say it's a good place he said if I did that he would take money off my down payment, and of course they lied.
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July 2023 by Gabriella Rodriguez
My husband got me the best I could ask for is a car, especially for my birthday present.Davonte was super nice and had us in and out in under an hour; also not to mention approved the same day!
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July 2023 by Michael Foley
Saw pics of the cars cleverly taken.Went in looking at a somewhat rare lexus. Upon arrival car was beaten to a pulp every panel was damaged and car smelt like cigarettes and sweat. Then we were like well let's see what they want for it. There's no pricing till you drop 2gs on it.Don't do it. There's better deals on any buy here pay here lot we went to carmax they handled it all they're cars were perfect
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July 2023 by Alo Rodriguez
Came in needing a car and Joseph helped me out. Great customer service and great people. Recommend 100%. Come speak with Joseph and Amy.
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July 2023 by Ladyy Bee
This place Is trash.. they get cars they don't even fix them they put in lot to poke people's eyes. And for a Reason they don't expect numerous of insurances and when my insurance kicked it my insurance didn't want them on the declaration as the lein holder that's a red flag the reason being they make to many small claims so my insurance denied then Real quick and they weren't happy about it. The truck was not street legal NO HORN, NO WIPERS, THE WINDOWS DIDNT ROLL DOWN, BRAKE LIGHTS AND REVERSE LIGHTS DIDNT WORK Got locked out of truck they knew it didn't work and didn't fell to mention it, after 3 hours of getting the truck we had to call a lock smith to unlock the door and won't reimburse the bill when it was there fault. And to top it off the so called "Manager" Joseph told my husband I'm trying to keep cool... Like is that a threat? SO PLEASE DONT GO THERE TAKE YOUR MONEY ELSE WHERE..
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June 2023 by LoveDoll A'marie
I love the staff they are very friendly. They have been outstanding and very understanding especially during a stressful time for me when my daughter needed a kidney transplant. As long as you make your payments, keep full coverage there is nothing wrong with this place or the staff. I have had all three of my vehicles from there and they are the best.
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June 2023 by Angie Hernandez
Words cannot express how grateful I am for this Rent to Own HQ. They make car searching simple and easy and took the stress off of dealing with a whole bunch of Nonsense. Not only was the process easy but the people there were so helpful and still are also helpful. They Gave me the best deal for my Ford Flex . They washed and made sure I had gas in my tank. I'm so Greatful and Happy to be doing service with them. Love the Staff and the Manager there too. He made sure my car Buying experience was the best. Also this was my Second car also had bought a Chevy HHR that ran great.
