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February 2024 by Kevin Mitchell
Outstanding ,professional, and thoughtful service.
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November 2023 by TA
Love the furniture. Disappointed that all they had was down cushions on the floor, I couldn't even test a non-down cushion. Missed sales opportunity. Still love the furniture though
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September 2023 by Howard Herman
I bought a sectional sofa about 6 months ago. It was delivered in may. The sections won’t lock together and it comes apart when you sit on it. I have spoken to customer service three times and they tell me that their Repar Team is on and I should hear back in a couple of days. It’s been three weeks now and no contact with me. They take your money and don’t live up to their guarantees and products. Buyer Beware!
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September 2022 by Naz D
Terrible customer service! You’re really messed up by hiring these many untrained, unprofessional and rude sales associates. Shame
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May 2022 by Jessica R
I’m so disappointed with RH. We were considering using them for a large job ($500k+), but before pulling the trigger we decided to “test” things by redecorating one room at our current home. What a nightmare! The team scratched the bed in multiple places when assembling it. The bed didn’t fit together properly and no one knew why. The manager at RH apologized and sent out a second team to “fix it all”. I waited patiently for the “medics” to arrive but what a waste of time. They got here and said they couldn’t fix it. Apparently the bed needs to be sent back to the factory but they don’t know when someone can pick it up. Considering that I ordered this bed 5 months ago, I’m losing my patience…
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April 2022 by T J
This was the worst experience I have ever had walking into this store …. I spoke directly to one of the sales associates and she just walked pass me it was blatantly disrespectful I will never purchase anything from this company
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February 2022 by Michael Burks
BUTTER SOFT LEATHER!Now this is that spot,If you need to know the price your price you probably shouldn't be shopping in their.Solid granite grey 6x3 coffee table was 5 stacks($5,000).Something extravagant for every room in the house.True ballers paradise.
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November 2021 by Eliezer Viruet
Friendly service.
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August 2021 by Michael Lynch
It's tough to criticize perfection!
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July 2021 by Teresa T
Ana Laura is amazing! She has been patient, is there for any question I have and gave me the cohesive design I was looking for. She has provided me Excellent customer service with my purchase at this store. There was a small issue with the Cloud sofa I received and she got it fixed. I did not have to worry at all and we have been enjoying the furniture. She is on my speed dial ?.
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April 2021 by Pierre Monverdy Agnant
Great customer service! Melanie did her best to help me. She is awesome! I was also greeted by almost all staff members. The showroom is small. I was expecting to see more. Love the fact that most items can be customized. I highly recommend this store.
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August 2020 by James Freeman
Not only is the furniture of the highest quality, but so are the people. Everytime i walk in i feel like they make it a point to make me feel welcomed. Its nice to know with so many retailers going online that there is still companies out there that prioritize quality people. I've only ever received the best service here and highly recommend this store. You get what you pay for with Restoration Hardware San Antonio.
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August 2020 by Doris Mendez
Beautiful gallery with great customer service.
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August 2020 by Michael Bozek
Love shopping here - the staff are always so helpful.
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August 2020 by Kara Felton
Loved my experience, everyone was so friendly.
