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November 2022 by Joe Joe
Isn't this company closed, shut down?!
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August 2017 by Diana Roberson
Only giving one star because I cannot give less. Not only were our belongings poorly packed, which resulted in damaged items, but many items were not marked on the inventory sheet. We had major damage done to furniture and our desktop computer screen was completely shattered. However, none of this compares to the fact that the movers STOLE BOTH OF OUR LAPTOPS AND GO PRO CAMERA. We have filed a claim through the company but we really should be calling the police! Beware of using this company, I will be warning other military families.
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May 2017 by Andrew Adam
13may2017 Had a delivery time of 11am. Been here since 10am. Called their San Antonio office and no one answers. Called their Killeen office and they said i should receive a call back.9hrs later no call, no movers. Went to their yard and found them at 4pm. Got another delivery time of 7pm. Showed up a 6pm just in case they were earlier. Got a call from a general manager at 8pm and rescheduled delivery for tomorrow at 9am. Time to drive back to dayton tx arrive at midnight, turn around at 6am and hope for them to show up. 14may2017 Showed up at 850am. 935am and three calls later, no answer and no truck. Got a call at 1030am and the truck broke down. They say they had to get a uhaul and will be here at 1230pm. 1250pm no truck, no answer on their contact phone. 306pm final got my stuff 28hrs later from original appointment.
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January 2017 by Diana Bell
Only giving one star because I cannot give less. Not only were our belongings poorly packed, which resulted in damaged items, but many items were not marked on the inventory sheet. We had major damage done to furniture and our desktop computer screen was completely shattered. However, none of this compares to the fact that the movers STOLE BOTH OF OUR LAPTOPS AND GO PRO CAMERA. We have filed a claim through the company but we really should be calling the police! Beware of using this company, I will be warning other military families.
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October 2016 by P
This company is unprofessional, unorganized, and rude! I would never recommend! Delivered items 8 hours late! Missing boxes! Does not show up for appointment times. Does not answer phones, and when they do, no one knows what is going on.
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August 2016 by richard corona
Bunch of cons and crooks the driver pulls into the gas station and starts going around asking for "gas money" he takes some and just drives off without putting gas like he said .he was in truck 0285 shouldnt the company be paying for the gas.
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August 2016 by Amber Ornelas
I provided bolts for my front loading washer. The packers/loaders put 3 of the 4 bolts in the parts box, and the 4th bolt was not secured so it was lost in the move. Therefore, they shipped my washer unsecured. They also did a poor job of labeling boxes.
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August 2016 by Ashley crawford
This company hires thieves. They not only arrived late, refused to create an inventory, threatened to fight each other in my living room, packed my belongings by throwing them into boxes but they brazenly stole from me. As they drove away, they waved bottles of alcohol that they had taken. The final straw was when I arrived at my destination and realized they had stolen my wedding dress, my dress uniforms and my baby's clothes. Do not use this organization.
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July 2016 by Hayden Grace Marinelli
This company is not to be trusted. The company hires people who cannot clear a background check in order to be allowed onto a military instillation. Their packers are unreliable, rude and unprofessional. From day 1, they tried to hurriedly pack a 4 bedroom house in 3 days, when it should be allowed 4 days. When they didn't complete the packing/loading in 3 days, they came on a Saturday, which isn't usually allowed by the company. The company sent multiple different people who didn't know where the last person left off because the inventory sheets were incomplete. On Saturday evening, they still hadn't completed the packing/loading and deliberately drove off with un-inventoried items. Essentially they committed theft. After the drivers' manager called them, they came back to the house and signed the inventory sheets. On the 2nd day of the move, one of the packers left the moving site without informing anyone. She had not completed her job and she did not return. This company is unprofessional, end of story. Be warned.
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May 2016 by Amber Rickmon
I provided bolts for my front loading washer. The packers/loaders put 3 of the 4 bolts in the parts box, and the 4th bolt was not secured so it was lost in the move. Therefore, they shipped my washer unsecured. They also did a poor job of labeling boxes.
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August 2014 by Juan Montoya
This company has been the best in my many moves through the Military. They were careful and considerate of all my goods. The crew worked fast, efficient and was very polite to myself and family. I will be requesting Rockey's for my next move with the military.
