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February 2024 by Brie
Their clothes quality has gone down. Especially with their kids' clothes. Their toys and house decor is good but sometimes cost the same amount as other stores.
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February 2024 by Othon Castillo
The best
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January 2024 by H Hunter
It's okay, not good quality close but the house items are. The line is always.
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January 2024 by Katelyn Durant
Great customer service! Safe area!
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January 2024 by Ding Dong D1tch
Caucasian lady who worked there was following me all around the store (i’m black) She looked in her 30’s but overall very uncomfortable would not go again if i didnt have to
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December 2023 by TylerDreamurrr [Drummer]
Spotted James Hetfield on a box. Pretty cool
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November 2023 by Maria Alvarez
Nice young girl very polite was bussy but even then was very bussy she have a smile ?
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November 2023 by Jobies N.
This location has really gone downhill fast. Sadly, some not all the workers do not do their job. Recently had a large purchase and the cashier was trying to fit everything in one large bag to the point it was ripping and when I told her about the rip she said she would double bag it! Could she have separated like items and placed them in bags together? No, because she's lazy. Ross needs to teach their workers how to work. So sad that this is what makes me not want to shop there!
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October 2023 by Sonia Saltares
I buy everything for my house my family and my dogs here...great prices.
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October 2023 by Get off My Lawn
Clean and has an okay selection, but absolutely no one asked me if I wanted help. The staff at the dressing rooms was very kind though. Solid 3. Slightly above average, but wouldn't go out of my way to return.
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September 2023 by Jonathan Moreno
As usual very busy on the weekends, comfortable during the weekdays during working hours. After hours it gets busy. Variety of clothes and items but sometimes they do go low on items.
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August 2023 by Ana CS
Restrooms are super dirty, and customer service is not the best. It takes super slow with only 1 or 2 cashiers, the lady at the finding room isn rude (older Hispanic lady )
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July 2023 by Mary Alderete
Alamo Ranch Ross was clean and orderly. Made it easy for me to find what I needed. Went to Ross at Brooks City Base first. Walked out. Very dirty and trashy.
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July 2023 by K k
Friday July 7th (3 pm) , an employee with the associate number -2330863 at register 4, around 3 pm told every single customer they were having a huge sale Monday thru Thursday ,40 percent off everything in store . Today , July 10th MANY customers including myself showed up and filled carts come to find out the employee “Velma “ lied and there was NO SALE. So many elderly customers were very upset and myself as we wasted gas , time and other people ended up putting stuff back on the shelf. They did not honor their sale even with the employees mistakes . I ended up getting everything I wanted paying full price but it was hard to watch the other people so upset by this ! She was aware only associates get that sale not customers but wanted the get the store more sales . I spoke to a manager myself and they said they can not do anything at all except write her up which I highly doubt they will , that is why I’m reporting this to corporate . This location can be unprofessional at times and like the reviews say they are rude when u return stuff .lines are always super long at this location compared to other stores . Be prepared to wait 20 mins plus before getting checked out at all.
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May 2023 by Pauline Rymers
I love Ross always find cute things for my house and yard.