Ross Dress for Less

Most Recent Comments

• April 2025 by Bri Galan
  they are so rude and make you do their job and literally start yelling at you because they're making you take off the hangers and make sure you have everything done for them and then get mad when you're not fast enough. At this point, close down and reopen with a WHOLE NEW TEAM. this used to be my favorite Ross but with these new cashiers NO THANK YOU! they need attitude adjustments🤣
• April 2025 by cloe martinez
  workers are always so rude and disrespecting customers, I see it every time I come. getting irritated with elder customers, when they had just been rushing and shouting at them seconds before that. petition for all new workers!!
• March 2025 by Rosie Barrientos
  Only one register open waited 45 minutes in line ,it was hot and crowded
• March 2025 by Monserrat Mendez
  The service was terrible I was trying to get a dress and the security tag was connected to another piece of clothing so I went to the register for it to be removed to try it on but the ladies at the register told me that she couldn’t do it and that I needed to do the line just to me removed it and had a long line so I asked the other girl on register that was also on the floor if she could help and she told me and that she couldn’t do it and that I’d have to go back and wait in line after I told her I needed the dress for tomorrow morning. Ross is one of my favorites stores but I didn’t imagine that the one at La cantera had the worst customer service.
• March 2025 by Chris Bradford
  Only one cashier on duty and 15 people in line. No thank you. This is the third and last time I am leaving the store empty-handed
• February 2025 by MANUEL ORTIZ GOMEZ
  For shoping Is ok
• February 2025 by Cassandra Fielder
  Most ghetto Ross I've been in. Trash all over the floors and the alarm was sounding off the entire time we where there.
• February 2025 by Kairo Valdez
  Manager has a serious attitude problem can’t handle the the lines straight rude, worst customer service. If your not able to handle it get another job or step down.
• February 2025 by Juanita Andrews
  I was just browsing, I did find a few must haves.
• February 2025 by emily nguyen
  My first time here was in December & it was pretty messy & only one girl working the register. I understand holiday season is busy. So understandable, fast forward to now mid January, I had the same girl check me out. It was much more cleaner, I was able to shop without tripping over stuff. Well I got to the register & the girl was a bit rude. No “did you find everything alright”, “is your night going well?” I understand that if you don’t want to talk to people, but it is customer service. It’s your job to create a warm and welcoming atmosphere. I could be reaching it is just Ross. Anyway she was not friendly, it was “cash or card?” “Can you take the clothes off the hangers?” I didn’t have anyone behind me, it’s not my job to take off the hangers off the clothes. Now if she asked politely I totally wouldn’t care, but I was being told to. Anyway, as she was done ringing my stuff up after I paid, she told me to grab the receipt? I don’t know, isn’t it your job to smile & give me the receipt or put it in the bag, & say “have a good night! Here’s your receipt.” I get that you see a bunch of people everyday& have the same line and routine. I don’t think I will be coming back to this store, I will definitely take a drive to a different Ross.
• January 2025 by Sonny Torres
  Do not go to this Ross if you want to wait a century in line because they abuse their employees. How dare you only have one girl on the register during holiday season?
  Wait time in line was over an hour!
  Management here is ridiculous and corporate should be notified.
• January 2025 by Ted Acuna
  Good selection and pricing, but usually only 1 register open, 10 employees walking around, and a long line.
• January 2025 by Alfonso T
  Doesn’t matter if there is a staff shortage there’s no excuse to have only one person work the registers with a line out the door! Management should be ashamed!!
• January 2025 by sarah cooper
  it’s absolutely ridiculous that you have only one cashier especially during the holiday season. it’s disrespectful to both your employees and your customers. i hope corporate follows up with how horribly you schedule/treat your employees. great job to the girl who held the fort down by herself!
• January 2025 by Danny G
  1 star rating for the actual store “Ross,” *****5 STAR rating on the one cashier that was working today all by herself. Line was so long took 45 minutes to check out. Couldn’t be me, if I was the employee working today, I would’ve walked out. Even through all of that, she maintained a positive attitude and had a smile on her face. She deserves a raise, probably even a promotion since management was absolutely no help today.