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May 2022 by Wasifuddin M.
It was my first time buying a car totally online over Facebook Marketplace. I am based in St. Louis, Missouri and the car I was buying was in Chicago, IL about 4/4.5 hours away. I figured out the details for purchase and payment with the seller of the vehicle and needed to get the car shipped to me as I did do not own a trailer - and it doesn't run and drive so could not drive it back home. Towing the car here myself using a Uhaul rental would cost me almost double of what Safeway Car Transport quoted me. I was very happy with the service. I spoke with Mike over the phone after getting an online quote from them. Read some reviews online about them and trusted my gut and went with Safeway Car Transport. They found someone to pickup my car within 1 day of putting my deposit down. Car was delivered the next day as promised by the trucker who picked up my vehicle. Every transaction went smoothly. The driver also was cooperative and kept me updated on when he would reach me. I will definitely be using this company in the future if I need. I recommend them 100%.
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December 2021 by Kenneth R.
I was trying to ship a vehicle that I purchased and was having issues, it felt like the run around from multiple companies. I reached out to Safeway to see if they could help. Mike was great! He could tell I was frustrated, looking for a straightforward no BS answer and that's what he gave me. He quoted me a price, no lines or BS and that was the price he was able to get it done for. Everyone else was walking up the price and couldn't get the trip booked, all sorts of excuses. Here's the killer, he wasn't the most expansive and whether by luck or skill he got the truck shipped the same day we spoke. Two other brokers had the order for 2 weeks and couldn't get it done, but these guys pulled it off. So, we set this up on a Tuesday or Wednesday afternoon and Mike tells me it will be to you Friday. Now I am expecting that to be a week and 3 days away, but nope Mike tells me no this week. Now I don't believe him, but the truck shows up on Saturday the same week. Ok its technically a day late from what he told me, but there was a snowstorm in the area where it came out and it's a full week ahead of my expectation, plus the driver called to tell me they were delayed, which I fully understand. You have to expect delays when you ship a vehicle due to weather, breakdowns, accidents on the road and other unforeseen issues. The thing that counted is Safeway got it done, they didn't waste my time and they came in at a reasonable price with no hidden fees or price increases.
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November 2020 by Brian L.
Had a car coming out of a dealership in Houston TX to Southern California. There was a delay due to the truck having an issue, Mike was on top of it keeping us updated. It all about the communication and Mike is on top of that. Great pricing too, he found a carrier for less that the dealership. The carrier did deliver the car dirty as it out in the elements for days I expected that. The dirt all washed off right away and looked great after a quick wash as the dealer detailed it before the pickup. Driver was super nice and had the car off the carrier before I even went outside. Happy all the way around!
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August 2020 by Jen W.
I could not have asked for a better experience shipping my car from Florida to California! Mike was professional, easy to get in touch with and everything worked just like he said it would. The transport dispatcher contacted me the day before pickup and again an hour before. I live in a neighborhood with low trees so the transport truck could not get to my house (I knew this would be the case) so the driver met me about 1 1/2 miles away. He was right on time, friendly and professional and extremely thorough with his inspection of my car. I felt like my vehicle was in really good hands. Six days later my car was delivered in perfect shape to my new home in California - again right on time and after excellent communication from the truck dispatcher and driver himself. I'm thrilled. After reading the many scary reviews out there about all the things that go wrong for people I was worried. But I needn't have been. Mike and Safeway Car Transport were the best!!
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February 2020 by Daniela D.
I ended up paying 150$ more than quoted and stressed until the last moment my car won't be shipped prior to my departure.Regarding tracking the shipment, I got one delivery date from the driver and another one from the driver.Also, the driver requested to bring cash and at the moment of pick up he didn't want to take the 100$ bills claiming they are fake.I had to show him the receipt from the bank so he would believe me. This really made me upset, I mean I already gave them a down payment prior to shipping the car and my new address, where the car was actually delivered, how can I give them fake money?Overall I got very frustrated with the entire process.
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January 2020 by Richard L.
My Mercedes was delivered with a cracked side view mirror, It was loaded on the carrier and the AMG air dam was scuffed and cracked resulting in the drivers front bumper and grill being loose. To top it off, somebody went through a third of a tank of premium fuel. Big Boss transport denied all of it and demanded payment. Mike said he would look into it and never got back with me. I am a good customer, payed cash and got screwed b y these people. Find another carrier.
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April 2019 by Brian D.
Do not use this company. I had my car shipped in February and am still trying to get them to cover the damage caused to body while in transport (posted in April). Driver was obnoxious and cantankerous. Didn't want to accept payment by money order. Good luck should be their motto.
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December 2018 by Diane L.
We needed to get a car across the country with little notice. I was very nervous doing this, but Mike answered all of my questions and did a great job and we had no issues at all and it was delivered exactly where and when we needed it.
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December 2018 by Samuel L.
Mike Newsome was awesome in trying to get the best rate and time for transporting a car from Chicago to LA. Will definitely plan to use him again for future transports.
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September 2018 by Peta S.
These people only want your money. I wish I went with another shipping company to avoid all the headache. They're cheaper than the others but very unprofessional. Once they get your money, good luck. If you can afford to go with someone else, do. FYI after paying the deposit & they collect your vehicle, they expect the remainder to be paid in cash or check which they leave out and expect you to read in the terms. After I had already told Mike how I'd be paying the remainder of the balance, he assured me that was acceptable and it wouldn't be a problem. On the day of my vehicle delivery (which also took a lot longer than they said- another problem in & of itself) I was told that I couldn't pay with my card & that my car would be put in storage. I had to threaten to report my car stolen for them to take me seriously. & even after that I was assessed an additional fee on top of my balance. Had it been made clear to me how they wanted the remainder of the balance, I would have more than had the funds in the form of their request. I was honestly better off going with someone else who may have seemed to be more pricy because at the end of the day I ended up paying another vendors cost anyways- AND A HORRIBLE EXPERIENCE. Mike in no way helped. In fact he denied our conversation about payment. Anyways, consider yourselves warned.
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July 2018 by Chase W.
**Update 25Jul18** I see a representative has commented on my review and issued their statement saying that I was not found in their system. I will post previous emails from a conversation with **Mike** obviously not all emails because, at the time I was transitioning between being out to sea and coming back from deployment so some are not available since I no longer have access to that email. -------------------------------------------- AVOID AT ALL COST I literally forgot a had a rough draft written up about this company, but I'm glad I'm able to post it now. This company completely screwed me over when I was transitioning from Washington (State) to Florida (2916. If I can remember clearly the person I spoke to name was Mike. I emailed them months prior to me moving to get an estimate which was a reasonable price compared to other companies. I was told I needed to send a deposit to hold my place for pick and I'd have to discuss a pick up date when it came closer to moving. THIS IS WHEN THINGS BECAME SHADY FOR ME AND SHOULD HAVE BEENA RED FLAG. I was told to call them about 3 months before me moving which I did in April. I was always sent to voicemail or the phone would just ring continuously. I tried emailing them as well and received no response back as well. I got a call maybe a month out from me moving saying I'd have to call the following week to schedule a pick up which again led to me calling multiple times with no answer. I went ahead and used another company who was more reliable, but I tried asking for my deposit back. They refused to issue my deposit and said it was too close to my pick up date (which was never set). Moral of the story is I was screwed out of a couple of hundreds and led on by crooks.
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July 2018 by Cris R.
Very happy with the service that was provided I needed a car transported from Orlando to ny we had to reschedule and when we called to reschedule they quickly called us back car also arrived a day earlier then the rescheduled date and price was a lot lower then other quotes we where given once again very happy with the service that mike provided
