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February 2024 by Cindy Ramirez
We Had a wonderful experience! went to the LV counter. Bought my new bag. It was in and out in 30 minutes purchase. Great customer service friendly employees as well, we were greeted with Hello's and Good Morning while walking thru store. Will be back soon!!
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January 2024 by Lisa Biegler-Osburn
Had a credit to use for Amex rewards. Went to browse in the fragrance section to see if they had a scent my husband likes. Was met with rude and condescending staff who corrected me about what I asked for and rudely spoke to me before telling me they didn’t carry it. She went out of her way to be a jerk to me. Won’t be back. Treating people in a demeaning manner might work elsewhere but here it just made me want to never return. Don’t waste your time coming here. This place is not it.
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January 2024 by Frankie Willis (America)
If you want the same outfits you can find at a thrift store but don’t like how cheap that is, go to Saks!! They have all that for $100+!
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January 2024 by Cristina Aguirre
Nice place to shop
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January 2024 by T J
Went there to get a gift for my Son, and perhaps myself. Started at the fragrance department. No one smiled addressed or offered to help all sales associates acted like they were at a party all by themselves talking and laughing… so I cruised on to the men’s department where LITERALLY everyone (employees)were on their phone. Another customer even complained out loud about it, & how he was sure they were all paid by the hour. I stood by the men’s jackets and designer sweaters remarking out loud that I’d like to have another size. No one moved to help.So I left.While browsing we noted that clothes were disheveled, staff rude, and unhappy, and the place looked a mess. Definitely not the Sax “glam” that I was looking for.No biggy there’s a NM at la cantera that’s fabulous.
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January 2024 by Trevor Rodenbeck
Staff was more interested in their cell phones than the customers in the store. When going to the men’s section the employee working looked annoyed to have to put his phone down. Much better service at Neiman Marcus at La Cantera.
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January 2024 by Mia Smith
So expensive!The clothes style is not my test personally
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January 2024 by Ryan B
Terrible customer service in all departments.Discriminate against those who are trying to purchase gift cards. They make up their own rules. Will not go here again
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January 2024 by Diana Elkins
Went to Luis Vuitton at Saks. The staff is awesome. Great selections
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December 2023 by Susan C.
23 Dec 2023 I was really looking for the hair salon to check if they had a particular product. I asked the first clerk I saw in fragrances. She wasn't sure where the salon was, but the gentleman she was speaking with (he also worked there), said to follow him and he'd take me to the salon. You can't get to it directly, he said. What!? Something about while the salon is part of Saks, it's not really part of Saks. Oh, okay. Well, we go in the back area where inventory is stored, go through a couple of hallways and doors. The last door puts you outside on the sidewalk. The salon entrance is only accessible from the outside, no inside entry. Who knew? After all this, they didn't have what I was looking for. Oh, well.
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December 2023 by Tanya A
The customer service of Walmart.
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December 2023 by Fabiola Herrera
Very stocked
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December 2023 by Dante Davis
Saks fifth Avenue holiday sale.
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December 2023 by Rey King
Beautiful place 100% recommended! Safe and amazing!
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November 2023 by Sharon Harris
Great customer service, they had exactly what I was looking for.