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November 2023 by Stephen Brambila
Very professional very detailed with everything thank you security services ?
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November 2023 by Rencheska Hunter
When the one thing that I never thought would happen to me happened, I felt violated and broken. After 20 + years of satisfaction from SSFCU I was ready to abandon ship. Once it was clear to me what occurred, the first person I encountered with SSFCU was nonchalant and didn't seem to care. The very next day I met Valerie Kela and she was empathetic and showed she cared. I am still working through the situation but I don't speak to any other rep but Valerie. She has gone above and beyond to help me. I still want to be a member at SSFCU. She is an asset to SSFCU and an example of excellent customer service. Thank you so very much Valerie!
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November 2023 by Jacqueline Stuart
Today we opened a checking/savings account! Josh Rodriguez was very personable and easy to talk to and was able to accommodate us with our banking needs. Strongly recommend to ask for Josh for your banking needs! Looking forward to this next banking journey with Security Service Federal Credit Union!
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November 2023 by Demetria Connor
They're always professional, friendly and the know us by name, but they always ask for ID and that's a good thing to do. Valerie is wonderful. Great staff. Keep up the good work. Staff is very knowledgeable
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November 2023 by Lazaro Treviño
So I come in to the Rigsby@410 branch today to cash my $2800 payroll check that I write to myself every 2 weeks and the teller and one of the branch managers tell me that they’re low on cash and they can’t cash my check so I asked what they were going to do with all the other people that have been standing in line behind me for a long time because that branch has had bad service lately and their answer was the reason they couldn’t cash my check was so they had enough cash to help the other customers like if I was cashing a $100000 checkBAD MANAGEMENT AND REALLY BAD SERVICE!!
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November 2023 by brynda walker
Sabrina opened my new power protected checking account and was super helpful. We had a great conversation and she even found a snack for me because i wasn’t feeling well.
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October 2023 by Frank Korbel
"This Bank will Nickle and Dime You every chance they get"Upon Observing online I Noticed that my Monthly Account Protection went up by $3 to $9, went into my local bank to Discuss this issue that wasn't announced on My online Account, the First time i went into the Bank was to shut down the Power Protection on the Account due to in the 8 Years I've been with this Bank I've had maybe One Transaction that was overdrawn, the Bank had Zero issues with doing this for Me, 24 Hours later I'm hit with another $9 fee for, in the Banks own Words, You were into the Month of October by 2 Days, I had to go into this same Bank a Second time, I'm informed that they will try to reverse the $9 Fee but I will start to Incurring a $5 Charge for a Monthly Statement sent by Mail to My Residence, at this point I'm starting to get Irritated at the Bank reluctance of informing Me online of these Statements being put to Me Verbally, this is 2023, not the 1990's where paper statements were common place, if the Banks Reluctant in putting these statements online, (and I did Look), that to me is a Red Flag and it means One of Two things, keep a more Diligent Eye on this Bank and their Dealings with Me, or, Change Credit Unions, I understand the Bank needs to make Money, but the Way they're Concealing this Information and not presenting it online tells me they have something to hide, My Trust in them has diminished to the point of going elsewhere for my Banking needs.*UPDATE*Contacted Corporate, the $9 Fee will be Reversed, Monthly Paper Statements will be Stopped $5, and they will Investigate why I'm not getting updates involving My Account online.
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September 2023 by Bianca
The staff were very welcoming. The Banker who helped me open my account was friendly and answered any questions.
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September 2023 by Carlise Cobbs
The experience was awesome! The associate was professional, friendly, and knowledgeable.
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August 2023 by Charles Johnson
Very pleased with service, professionalism and kindness of Melissa Sanchez. Very appreciative, a senior citizen
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April 2023 by Brain Lead
I saw many recommendations here on Facebook, On how people are getting paid through cryptocurrency. So many broker online to choose from but there's a particular recommendation i saw about Mrs Nicholas Angela on how her platform helped alot of persons, I connected with her behold after a week i got my profits back directed to my bitcoin wallet to my greatness surprise i didn't pay any fees, this is not a scam. I invested $1,000 and within a week I made a profit of $12,200. I will recommend her to everyone. Contact her via
Email:
[email protected]
Whatsapp: +1 (724) 638-9442
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April 2023 by fabian jimenez
Josh Rodriguez was a "True Star" as a Professional in all since of the word he was just super helpful and patient with someone whom is 60 years of age an awesome individual
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March 2023 by Claudia Lopez
Joshua was awesome I went in to open a new account for my daughter and get me a new debit card . He took care of all my banking needs and I didn’t feel rushed . I also had other questions on my credit card and he took the time to help me with that too . I was very happy with the customer service. Thank u Joshua Rodriguez
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March 2023 by elijah Mackey
Joshua Rodriguez is awesome very helpful with every aspect of business,I will always be a ssfcu member because of ppl like him.
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March 2023 by herlinda todd
I came in to open a account and was helped by alexis ruiz. I am very satisfied she was very helpful and took the time with everything. If you come in definitely ask for her!
