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November 2022 by Mary A.
My husband and I went into the 151 location since it is the closest to our home. When you walk into a business you want to feel welcomed, definitely will not happen walking into this SSFCU location. We were not greeted as we entered and the receptionist made it seem as if she was annoyed we even walked in. She asked for the reason of our visit, it wasn't the questions she asked it was the way she asked them. If you don't like your job then QUIT! But maybe no one else is going to hire you to just sit there and be rude to the customers walking in!!!!!!!! This location is certainly not understaffed or overwhelmed by the workload considering everyone is walking around doing nothing. The receptionist at the front had short wavy hair, her name is Carmen.
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August 2022 by Mike Rivera
I am a new account holder and Vanessa Arauco from the 8439 TX-151, San Antonio Location did an amazing job. She helped me understand everything I was get with my account and understanding benefits. She was super nice and understanding about me asking a lot of questions and she went above and beyond to made sure everything was taking care of. She made me feel like everything was going to be ok now that I'm with security service. I'm so glad i have my new account with security service federal credit union
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July 2022 by Claire L.
I have enjoyed having Security Service for years . I have financed vehicles and paid them faithfully. When my husband recently had a wreck our State Farm insurance paid what they should have (highly recommended) and the gap insurance that we paid for paid out 270$ . That is less than we paid for the gap insurance. We were assured by them that it would be paid, and now we know for a fact that the gap insurance company they use are liars and scammers. At the very least should have paid what we paid them. What a waste.
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February 2022 by Qûíîñ Træßhãh
Mrs Mariel Ramsey is very Knowledgable on the aspect of Forex & Cryptocurrency market and really does her best to make her Clients happy. Mrs Mariel Ramsey is undoubtedly the best Forex and Crypto account manager I've ever seen She was a great help and support throughout the process of trading. Thank you Mrs Mariel Ramsey for your time and dedication!!! Highly recommended. you can reach out to her
[email protected] WhatsApp +19736928825
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February 2022 by Ubong Odongo
Mrs Mariel Ramsey HAS REALLY HELPED ME IN TRADING. Amazing trading platform, quick withdrawal I have been using this platform together with the most recommended forex strategy on the internet from (Mrs Mariel Ramsey) and so far i have no complaints making $6,200 with $500 on a weekly basis he is great and i am thankful i was lucky enough to have met her. Contact her via Email:
[email protected] WhatsApp +19736928825
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October 2021 by Ernest Uresti
Noemi saucedo was very kind and helpful she deserves a raise she took her time to help me even though her lunch was at 2 and she did not mind on helping me even it was after 2 lol thank you very much for your help this is my first time handling my own account thank you Noemi
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October 2021 by Autumn Villarreal
When I went to open an account everyone was so nice. Noemi was helping me with everything I needed and made sure I understood everything. She made sure my experience was nice and welcoming. I really appreciate the time she took to help me. Thank you Noemi! Definitely a 5 out of 5 star experience.
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October 2021 by Amethyst Herrera
Noemi was absolutely wonderful, she was kind and very helpful with opening an account for my cousin and answering any questions we had. I do like coming here, everyone is always so nice and patient. I would give this place and Noemi a 5/5.
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May 2021 by Elaine M.
I needed to conduct a wire transfer and Sandra / Hwy 151 location provided excellent customer service. She double-checked all the information on the paperwork to ensure it was to my satisfaction, which it was. She also assisted me with a fax I had to do, too. This is why I choose the 151 office. Staff members are friendly and helpful!
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February 2021 by Christian S.
Bianca did a really great job ensuring I was taken care of even though they te very packed . Definitely will be my go to choice of location
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January 2021 by Jeanel Gauani
I was working with naomi about an auto loan and she was so professional and polite. Very informative and thorough when it came to the vehicle information. She wasnt hard to reach as well when i had further questions. Over all great experience
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September 2020 by Jessee Gutierrez
I went to this location during my lunch break and to my surprise the employees were so friendly and chipper, the drive thru moved so quickly and unlike my other branch i was in and out in no time. I appreciate the positive vibes y'all put out nowadays everywhere i go most businesses are so heavy with negativety. Appreciate it!
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September 2020 by Chris Sanchez
quick & friendly service chris helped me with a replacement debit card .
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January 2020 by Julio Moreno
I had so many issues with this bank ATM ... if u a person that needs a bank for daily deposit thru an ATM dont use this shady institution... I always have issues with their ATMs is been times were more then 2 locations their ATMs are down... I never had issues with no one ... only with this bank... im serious about this bank I took pics to proof it...
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December 2019 by Marisa Elise Arias
I love this branch! I had a remarkable experience with Priscilla and Stephen. I walked into the branch worried because I had recently noticed fraudulent charges made using my account. Priscilla was very efficient, kind, and informative with helping me respond to this issue accordingly. We disputed the charges, and she also helped me get a new card number to prevent the transactions from reoccurring. We got to talking about credit, which is when Stephen so kindly gave me a crash course on understanding how to manage and build my credit! Wonderful branch and wonderful staff! *smiles*
