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August 2023 by Archie
Terrible. Stay far away unless you like having a headache and unsatisfactory work done. From being lied about work being done or not done, repairs made to the vehicle that were half a**ed, making 5 trips there while having the same issues, blame being pushed back and forth between them and insurance company. Regret picking them based off my insurance companies recommendation of them being a gold tier collision center.
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July 2023 by D G (My time is not imortant)
I gave them my ALL MY info made a appointment then went in on date given .they said I need to call the insurance company myself. WHAT A WASTE OF TIME didn't want to even O OR CALL INSURANCE WHEN THEY OPENED take photos.THEY should had told me before I dove from out of town. POOR CUSTOMER SERVICE 1 HR PLUS I won't get back
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June 2023 by Nathanator 216
This was the worst possible collision center I’ve ever used. They don’t seem to care about your personal property or fix it in a timely manner. If they do work on your car, they’ll end up losing your tire. Good luck!Service: Body & Trim
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March 2023 by Tone Loke
Stay clear if you are choosing a body shop! I had 2 issues that occurred when my vehicle was hit and the body shop denied my request to fix them because they said they could not tie it to the accident. None of these issues were present prior to the accident. When I asked why they were refusing to fix my car it seemed to upset my service agent and looked bothered that I was asking. He even belittled me for asking for an explanation as to why. My insurance stated to take it to another body shop so that they can take care of it. In my opinion they take more vehicles that they can handle as it took them over 30 days to fix a small dent. If you want your vehicle fixed right do not choose this company!Services: Painting
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March 2023 by Belinda Wright
Friendly staff. The car on pick up was dirty inside and out. Inside some kinda white stuff? ? easy to wipe off. Tail lights not working and had to b replaced.Services: Painting
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November 2022 by Yolanda A.
I was very happy with the work they did on my car. I was give valuable information weekly on the work that was being done.
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November 2022 by Steve Lopez
Very easy process and the vehicle was ready when promised. Thanks Serviceking for a great experienceService: Body & Trim
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October 2022 by Priscilla Johnson
Friendly & professional staff. Excellent customer service calling & texting me to update me on my vehicle. My vehicle was ready as promised & runs & looks like new. Thank you for your amazing service.
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July 2022 by Marjorie Cortez
Excellent customer service on a Saturday morning with Pat. Amazing job in helping my mom with her claim. Thank you Pat for your patience and knowledge.
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May 2022 by M Herrera
The manager, Steve, and the rest of the staff were friendly and professional. Kept me informed through out the repair process. 100% satisfied with the repairs and they were done quickly, in one day! Will return if ever it's needed.Service: Body & Trim
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April 2022 by Ignacio Garcia
Everyone was very helpful I had no questions to ask due to their process I was informed everyday about the status of my vehicle great job
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April 2022 by Joe DeLaportilla
I got some work done in San Marcos service King that didn't get finished I came to San Antonio service King on 736 South West military. Steve Lopez and the girl that works in the front. I think her name was Marissa I apologize if I'm wrong I forget her name.but her and Steve were very helpful in getting me a rental car and taking care of what didn't get finished on my car. I also liked that they both took time to explain everything to me were I could understand.I want to thank y'all again for making everything run smoothly for me. I wish all Service kings were like y'all. Y'all sure know how to make some one have a good day. I would definitely recommend y'all. Y'all give good customer services Very happy people...?Service: Painting
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April 2022 by Miguel Flores
had some theft from my vehicle while getting it repaired , sent message to main page then blocked after explaining my situation
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March 2022 by Roland Hernandez
Great service! They kept me informed every step of the way. The repair was finished earlier. The only issue that showed concerned was telling me it was done a day earlier when I’m renting a car. So just make you call the customer the exact day it’s ready not a day before or day later.
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February 2022 by Lillian C.
I was in car accident and needed to get my car repaired I originally scheduled an appt with another shop which was a total dis organized experience so luckily I was able to find a reliable and way better shop who was able To take care of me Maria and Steve the manger were the two people I was in communication with the whole time and they were both very helpful and my car was ready in the same week I dropped it off but that might also be bc it was minor damage luckily still very nice people and reliable and informative would recommend to Friends or family! Thanks SW service king!
