-
November 2023 by Gabriela Maddox
My experience with Aaron was very professional. He'd send me messages a couple times a week to keep me informed about the progress. I'm happy with the job he did. My car looks like new again. The people who work at Broadway were all friendly and knowledgeable. Thank you for doing such a wonderful job on my car and I will recommend crash champion.
-
November 2023 by Kara R
After all of my tires were stolen off my car, it was towed here for inspection & repair. By far some of the best customer service.Aaron did most of the handling for my car, he was very communicative & kept me involved during the process. The inspection & repairs were very thorough. The staff made sure all aspects of my car were repaired and returned in even better condition than before.so thankful for their work!!Service: Tires
-
November 2023 by Martha Salazar
Called to get my car scheduled for a quote and they won’t even look at it without a claim number - even if I’m paying out of pocket! This firm is only interested in doing business with the insurance companies. They don’t serve the people of San Antonio.
-
July 2023 by Jason W
This used to be a good place before Service King took over years ago. They still do amongst the best in painting but I still have issues from their incompetence with putting my trunk lid back together.
-
June 2023 by Iris Gibson
They kept me updated on the progress of my vehicle from the time I set up the appointment until it was completed. My vehicle was ready for me to pick up in 3 days. The staff is awesome and go above and beyond for their customers. My car looks great. Thank you so much.Service: Body & Trim
-
June 2023 by Josh Boito
Went in for an estimate per USAA requirements. Had a scheduled appointment however the service writer was at lunch when I showed up. Pictures were taken and I was told I would receive an estimate later that day. 24 hours later still nothing, called to follow up, finally got an estimate that included less than half of the required repairs and had the incorrect parts listed.
-
June 2023 by Walt M.
The turnaround time has gotten a lot better. This the 4th time I've used this location. Keep it up.
-
May 2023 by Alyssa D.
This place has great customer service .They took care of my car and did a great job ! The process was so easy & my car was even ready earlier than expected.
-
April 2023 by Mary Ellen Pratt
I never thought having a smashed fender could be a positive experience, but the people at Crash Champions made it just that! My fender looks better now than the day I bought the car new! Thanks!
-
April 2023 by Dan Herrick Philosophy
Unbelievable service start to finish--couldn't be happier. I'm convinced that these guys actually bought me a brand new car; not only did they completely fix the damage, but they cleaned it inside and out, it looks amazing. Worked with Christian primarily, who was awesome, but all my interactions with the staff were great. 10/10, highly recommend.Services: Body & Trim
-
February 2023 by Gordon Leith
They were polite, communicated well, and responded to concerns professionally. Kristian managed the service very helpfully. Derek helped with post-service concerns and questions also helpfully. My thanks to all the service people in the center for a job well done. Car looked perfect when finished. Would recommend to friends and familyService: Body & Trim
-
December 2022 by Daniel Latorre
I was mildly t-boned on an access road heading home. Luckily there were no major structural damages, but both passenger side doors and rear quarter panel were toast. That’s where these guys came in. Truly remarkable service that exceeded all of my expectations and stigma surrounding body repair shops. Service King not only delivered with amazing damn near show room quality body & paint work, but they also delivered 2 weeks ahead of the scheduled deadline. All the while maintaining constant communication regarding repair status and any updates. Best of all, the seamless process between body shop and insurance company was impeccable. I simply showed up, dropped the car off, got a rental, dropped the car rental right off at the body shop, and then picked up my car. That’s it. Now with over a month and a half later, the job still looks tremendous and flawless. Will update later on on any negative results and the shops’ resolution of them.Services: Body & Trim
-
December 2022 by Benjamin Dodson
Horrible - they have had my truck 2 months now. They don’t call to update me. I’ve asked the manager to call me and nothing. They’ve had it 2 months and I was just told by their “customer service” that it could be 3 more months. This was not a big collision ….. I’d be fine with supply chain issues if the shop would just communicate. They tell me they will update me and they never do.12/28 update. I’ve now had to bring the vehicle back a second time
-
December 2022 by Destiny Carroll
Would NOT recommend. We experienced a hit and run while our car was parked. We sent our vehicle to this location and when we got it back it was all dirty with what looks like tar or grease on the inside of the vehicle ruining some of our clothing. We were also left with pieces of parts that they broke and just left in the holders of the car. And we thoroughly cleaned the car out out before we sent it. Disappointed with this service.
-
October 2022 by Hattie Atkins
Let me just point out that I am probably one of the most annoying customers that they have ever had. I literally called them everyday to get a status on my car. I had to have my car on a certain date and they all rallied and made it happen for me. I want to give a couple of shout-outs: Thank you Samantha for answering all my calls and being so nice on the phone everytime. Thank you Derek and Jose for getting my car ready just in time and making it look so beautiful. These guys are really the best!!Services: Tires
