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July 2023 by Joshua M.
I had a 2011 crown vic and the transmission yet out... Sergeant Clutch was right down the road from the house... I gave them a try, and I wasn't disappointed... They were really busy, and I needed the car back pretty fast for doctors' appointments, and Michael accommodated and helped to get it out as fast as they could even while they were understaffed... Every time I called and needed an update, Michael was there to help and give me a status every time... Michael and his crew was able to get the car out with no time to spare and we took the car and it's new rebuilt transmission on its maiden voyage to Dallas and back with no problems and it's still going strong....
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June 2023 by Roxana T.
We have taken a couple vehicles to Sergeant Clutch and had a great experience every time. The owner is fair and knowledgeable. No one ever wants to spend money on repairing their car/truck because it comes with an unexpected unwanted expense but taking it to this shop makes a difference. They will inspect all to make sure they only fix what absolutely needs to be fixed. I highly recommend them every time. They have been around for a long time and they do great affordable work. Thank you!
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September 2022 by Gabriel H.
Try to rip u off! Unplugged my alternator and said it was bad! I ended up doing their job! Overpriced! Their gonna mess over the wrong guy one day!
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April 2022 by Jacqueline Marie
DO NOT TRUST SERGEANT CLUTH, I TOOK MY VEHICLE THERE TO BE REPAIRED FRIDAY, MARCH 25TH BECSUSE MY CAR KEEPS OVERHEATING. I'VE PUT IN A NEW WATER RESERVOIR, WATER PUMP, THERMOSTAT, NEW COOLING HOSES, I THOROUGHLY EXPLAINED TO THEM WHAT MY VEHICLE WAS DOING, WHAT I REPAIRED. MICHAEL SEEMED ANNOYED WHEN I WAS EXPLAINING TO HIM THE ISSUE. TOOK MY KEYS, NAME NUMBER, SAID CAR WOULD BE READY MONDAY MORNING. HE ALSO TOLD ME THAT MY CAR WOULD BE $603 TO REPAIR, HE SAYS I HAD A BAD RADIATOR FAN. I PAY THE $603 AND THEN MONDAY MORNING COMES, HE SENDS ME A PHOTO OF MY FUSE BOX, HE SAYS IT WAS RIGGED AND THAT IT WOULD COST ME ANOTHER $288 BECAUSE THE FUSE BOX WAS RIGGED IT WOULD KEEP BURNING OUT MY RADIATOR FAN. SO I'M UPSET BECAUSE I DIDN'T UNDERSTAND WHY, IF THEY ARE SUCH GREAT MECHANICS, WHY WASN'T THAT INITIALLY THE FIRST THING CHANGED OUT TO MY CAR. I'M NOT A MECHANIC BUT I DO KNOW YOU LOOK AT AND REPAIR THE SMALLER THINGS FIRST. I NEED MY VEHICLE THOUGH SO I GO AHEAD AND PAY THE $288. HE CALLS ME AROUND 430 MONDAY MARCH 31ST THAT MY CAR HAS BEEN REPAIRED. SO I'M HAPPY BECAUSE I'M LIKE YES NO MORE OVERHEATING ISSUES. I GO PICK UP MY CAR AND THE VERY NEXT DAY MY CAR CONTINUES TO DO THE SAME THING IT WAS DOING PRIOR TO TAKING IT TO SERGEANT CLUTCH. IM SO PISSED OFF. I CALL THEM TO EXPLAIN THEY DIDN'T FIX A THING AND THE WOMAN THAT WORKS THERE DOES NOT CARE TO HEAR WHAT WE ARE SAYING. SHE SIMPLY TELLS MY HUSBAND I'M NOT GONNA ARGUE WITH YOU OVER THE PHONE. I'M LIKE TF WE JUST PAID ALMOST 1000 TO HAVE RADIATOR FAN PUT IN AND THAT PART COST LESS THAN $140 BUCKS. SO AT THIS POINT I'M FEELING LIKE THEY ROBBED ME OF MY MONEY.
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March 2022 by Don Hays
Do not go here!! They tried to charge me over $120 to change a lightbulb that D&M auto on Pat Booker Rd charged me $10.00 to replace.
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March 2022 by Tristian S.
I took in my car a few months ago that had a random misfire code. When I took the car in they were asking if I had done anything to the car, but as I told them everything I've done trying to fix it they treated me like I was stupid and were rude about me mentioning buying certain parts online and attempting to fix the car myself. I still dropped it off to get diagnostic testing regardless just trying to brush off how I was treated. They called me the next day saying the engine was no good and failing internally and needed to be replaced and quoted me 6000 for a used engine and 8000 for a new engine including labor. I wouldn't be able to afford it at the time so I had my brother pick up the car while I was at work. He asked what diagnostic testing they did and apparently they did nothing but check the engine light code and say "they heard a weird noise" coming from the engine and decided I needed to put a whole new engine inside. When my brother tried taking to the mechanic that was working on it to get more information he completely ignored him and left into the back. They charged me $90 for "diagnostic" testing. I took it to a mechanic down the street and they did actual diagnostic tests including a compression test, tested spark plugs, and coil packs, and the engine was in fact not internally failing and I was able to get it fixed at no charge and drive as a daily now. The people here don't care about you. They don't care about being a good business. All they want to do is lie to bring in more money. I would never trust shop or do business with them.
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February 2022 by Nylan R
Repaired my vehicle fast, and kept me updated at a reasonable price.
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February 2022 by Nylan R
Repaired my vehicle fast, and kept me updated at a reasonable price.
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February 2022 by Nicole Lemon
Having anxiety about my car not working was quickly put at ease by the team at Sergeant Clutch. They assessed the situation and provided me with immediate feedback as well as got me back on the road as soon as possible! I felt truly relieved and would like to just say THANK YOU!
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February 2022 by CORY VERNON
Great info over the phone and fair prices
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February 2022 by Jeff C.
I have taken two vehicles to Sergeant Clutch, for different services, and they have done an excellent job both times. The second time I thought I knew what the issue was but they were able to do a full diagnostic and identify the real problem and get it fixed. I really appreciate the great customer service and the great work on the vehicles. Highly recommend them and I will definitely be going back from now on.
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February 2022 by luis hernandez
Amazing job, profesional mechanic’s. Always double or even tripled check to make sure your vehicle is in perfect conditions. And if your vehicle present any orher damage or part that requiered to be changed or fix to prevent any further damge they let you know.
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November 2021 by Matthew Ferguson
They charged me 4500 and never rebuilt my transmission. Complete liars and thieves. Don’t do business with these so called people.
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August 2021 by Jimmy Sauceda
A locally owned business with great service at a very reasonable price. Highly recommended. Michael and his team exceeded my expectations. Great Job AAA+++!
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July 2021 by Veronica-Abel Sanchez
great price & my vehicle is still running great.
