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November 2023 by Erin Stephenson
Thank you David for helping me pick out four new (AMAZING) pillows!! After describing my partner’s and my sleeping habits, David picked out the perfect pillows to suit our needs. We have not slept better in a very long time.While I was not there to buy a mattress, he convinced me to try one out without being a “pushy salesman”. So glad he did because my partner and I will definitely be back in the near future to take one home with us!5/5 for the products, 5/5 for David’s service
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November 2023 by Mary stine cruz
Vida the sales lady was really informative about the different products sold, we tried the pillows abd I loved the number mattress. Will come back soon to do our purchase. I bought the cooling pillow case to try it out. I tecommend this place.
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July 2023 by Bruce Cramer
Sales persons were very helpful and did not try to steer me into a mattress out of my price range.Delivery Men, Antwan and Alex were very professional and were in communication before they arrived. They provided excellent service in delivery and helped me set up my new bed and explained the features on the app.
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July 2023 by Travis M.
I bought the bed, barely works with app. And synchrony bank is also a joke. Buyer be ware....
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July 2023 by Linda Sifuentes
I'm glad I bought my king bed at Miracle Mattress. Cause I had problems with a mattress and it was exchange right away. I thank you
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June 2023 by Fred Weiss
I had a great shopping experience at this Sleep Number store. Peter and the team guided me to make the right purchasing decision.
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June 2023 by mona ramps
We just purchased a California King iLE and I can't wait for it to he delivered! Our sales representative "PETER" was fantastic and helped us through the whole process! His customer service along with his personal service was beyond EXCELLENT! He is the go to guy if you need to learn about what you need. Thanks again "PETER" for your great service!
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June 2023 by Tim Budden
My order was from me at home in my recliner, I trusted Vida at the Basse store to chose what she thought best would accommodate me.
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April 2023 by Samantha Borroel
Overall unprofessional and timely to exchange a pillow. Gentleman was training another and spent the time rudely telling him he was wrong and to follow paper instructions rather than teach him by showing all in our expense. We had a toddler with us and this should have been a quick exchange. Highly recommend the la Cantera location.
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March 2023 by Patti Hatcher
Vida provided A+ service. My SleepIQ app was down and she promptly fixed it. She then sold me sheets which were 25% off AND because I use my sleep app she informed me I had an additional $90 off my purchase. Friendly and extremely competent service.
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March 2023 by Ed Draeger
Sorry to say that final purchase was not confirmed due to in crease of each item that should have been included, like the raising and lowering of back part of frame. Why puchase a folding frame if part of it won't bend or fold
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February 2023 by David Vargas
From the moment we enter the store we were greeted by Elvira and she was the BEST! She took the time to show us all our options and helped us pick the mattress that was best suited for us. The whole experience was amazing. She communicated well about all the features and benefits which helped us make our decision. Elvira is a great asset to your company and deserves to be recognized. Great job!!!
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September 2022 by john matthews
We ended up purchasing a bed from sleep number, the salesman was very nice and very informational, he answered all of our questions and was not pushy at all he was a true expert in the field of beds. The sale right now is great.
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July 2022 by Lanakane 006
I JUST WANTED TO THANK VIDA AND CARLOS FOR THEIR ABOVE AND BEYOND COMPASSIONATE CUSTOMER SERVICE !AS SOON AS MY FATHER AND I WALKED IN THE SLEEP NUMBER STORE I WAS GREETED BY VIDA WITH A BEAUTIFUL SMILE ASKING HOW COULD SHE HELP ME ?I SHARED MY HEALTH ISSUES AND I WAS TRYING TO ASK FOR A REASONABLE PRICE BECAUSE I DIDN'T WANT MY FATHER WHO IS A DISABLED VIETNAM VETERAN TO SPEND TOO MUCH MONEY.MY DAD TOLD VIDA IN SO MANY WORDS TO GET ME WHAT I NEEDED BECAUSE ITOO AM DISABLED AND I PHYSICALLY HURT SO MUCH. THIS BROUGHT ME TOO TEARS AND VIDA CONSOLED ME. SHE AND HER CO- WORKER CARLOS BEGAN TO SPEAK WITH ME. THEY BOTH WERE SO KIND TO LET ME KNOW THEY WERE HERE TO HELP . SO TOGETHER VIDA AND I BEGAN TO TEST WHAT SLEEP NUMBER BED WOULD I BENEFIT FROM. CARLOS TOLD ME THAT THERE WAS A $700 DISCOUNT RIGHT NOW FOR THE BED I WAS INQUIRING ABOUT. TOGETHER VIDA AND CARLOS HELPED ME FIND THENEW QUEEN DUAL i8360 SMART BED.IF YOU ARE LOOKING FOR QUALITY BEDS AND QUALITY CUSTOMER SERVICE WITH PEOPLE WHO TRULY CARE...PLEASE GO TO THIS SLEEP NUMBER STORE AND I PROMISE YOU WILL LEAVE AS A SATISFIED CUSTOMER JUST AS I DID TODAY !JUST ASK FOR VIDA & CARLOS AND THEY WILL MAKE SURE YOU LEAVE THE STORE AS HAPPY AS I DID. GOD BLESS YOU BOTH IF YOU SEE THIS REVIEW !( SORRY FOR CAPITAL LETTERS I HAD CORNEA TRANSPLANTS IN BOTH EYES. )GOD IS GOOD ! AMEN ! ✝️?? ?
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March 2022 by alejandor vasquez
Our saleswoman Jessica was awesome! Told her about the purple mattress we have and that I need something better with my bad back. She was detailed in what type of bed would be better for the wife and I and we ended up purchasing a sleep number mattress that fits or needs. Haven't received it till March 4 and were excited.
