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February 2024 by Kate Warren
This is the slowest location I have been to. One person working and just continued to take walk in orders while all the online and walk in orders piled up. People just standing around waiting for their orders and he ended up making them in the order people complained. I felt bad for the kid working. Clearly a management problem.
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September 2023 by Josslin Aguallo
The smoothies are so good
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August 2023 by Jason Oatley
Understaffed and according to manager on duty when I last visited, owners will not allow her to hire additional workers. I came in on a Sunday around 12. The manager on duty had a 45 minute backlog of orders and told me it would be that long before she could handle my walk-in order. Whatever the story is with this location, it’s not run well as it’s below 3 stars and the Rim location is 4+ (literally a 5 min drive South on I10 and you’ll get better service).
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July 2023 by Jaycie Thompson
I get a smoothie daily and frequent this location at least once a week. This morning I placed my order on the app (at 8:25am) as I always do and when I got to the store the doors were locked (at 8:36, door says they open at 8am) and there was no one inside. If you’re not going to open on time, will you please turn off your ordering system so I don’t have to jump through hoops to get my money back? I went back in to the store to get a refund this afternoon and was told a manager would refund me in 3 business days. I am disappointed because I go to this store regularly and am now going to go out of my way to go to different locations.
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July 2023 by David D
I am a frequent Smoothie King customer and always go to the Rim location. The employees there are friendly from the time you walk in.I tried this new location last night and it was disappointing. We were not greeted, she just waited for us to tell her what we wanted. I tipped her and went to wait. Another customer had a concern with something he ordered some she took it and redid it.She placed 3 drinks on the counter and walked off. I finally asked her if those were ours and she nodded her head and that was all we got. The smoothies were so poorly done, I threw mine away. That was a wasted $31. I won’t go back until they hire and train people to do a great job all the time!
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June 2023 by Rebekah E.
Please work on customer service. At least pretend to act interested in your job. a
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June 2023 by Carson W.
Employee looks like they're done with life and had an attitude. Even got my order wrong with me being the only person in the place. I recommend going to the other smoothie king on I-10.
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June 2023 by David Duran
I am a frequent Smoothie King customer and always go to the Rim location. The employees there are friendly from the time you walk in.I tried this new location last night and it was disappointing. We were not greeted, she just waited for us to tell her what we wanted. I tipped her and went to wait. Another customer had a concern with something he ordered some she took it and redid it.She placed 3 drinks on the counter and walked off. I finally asked her if those were ours and she nodded her head and that was all we got. The smoothies were so poorly done, I threw mine away. That was a wasted $31. I won’t go back until they hire and train people to do a great job all the time!
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May 2023 by Noah Keck
I love the banana boat smoothie it’s so good to have during lunch time
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March 2023 by Dylan G
i've been going to smoothie king for over a year now, both at leon springs and the rim and both are pretty much the same, really good.
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March 2023 by Taylor Chang
Spent $17 and all the smoothies were super watery like a juice and not thick at all. Had a crying baby so didn’t notice till I had already left.
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October 2022 by Tim K.
Was really excited to see them at this location so I don't have to go to the Rim when I need a Smoothie King fix. Store was one of the smaller ones I have seen but still a nice little seating area and well staffed even on a Saturday night. Had used the app for my call ahead as always and was pleasantly surprised that they were just putting my order out after less than 5 minutes literally as I was walking in the door. Very friendly staff and same typical quality I come to expect from SK.
