Social Security Administration
Hours:
3438 E Southcross, San Antonio TX 78223 Hours
About Social Security Administration
The Social Security Administration office provides helpful and efficient service. Employees are professional, fast, and nice, making the experience easy. Visitors recommend arriving early to avoid long waits, especially after lunch. Appointments are strongly recommended to prevent long lines; otherwise, the next available appointment will be scheduled for phone or in-person service. Many tasks, like requesting a replacement card, can be done online to save a trip. Masking is required only if local COVID-19 levels are high. The office is quiet, and signs provide guidance. Service times can vary, with some visits completed within 20 to 45 minutes.
Most Recent Reviews
April 2026
Agent named Johnathan went above and beyond, resolving issues I've had with our government. I was in and out quickly and the brevity of it all was efficient, and taken with great care. This agent even called back to insure my problems were still addressed. Highly recommend them over any other office of administration!
April 2026
Had an appointment at 11am was out by 11:18am. Great experience, John was very nice and got us out of there fast.
March 2026
Recently have had to go there on multiple occasions and haven’t had any complaints about the help I was given. At times the wait can be long or very short and there is no way to know until you get there and check in.
More Comments(76)
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