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January 2024 by Ca M
I did a mobile order for a large Limeade and when I arrived they ended up giving me a medium drink. It wasn’t a big deal so I just pressed the button and told the person on the box that I had just been given the wrong size drink so they said they would come fix it. One of the employees came out and took the drink from me and then walked away to go dump it out in the grass and when he went inside he threw his arms up like it was ridiculous that I’d asked to have it fixed. I just thought it was a little rude to be like that when I just wanted my order fixed.
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January 2024 by Ashley Vang
I swear, every time I go here they always cheat me on the things I ask for. They never get your order right at all. I would never recommend this
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January 2024 by john martinez
Worst hamburger i ever got paid $11 for garbage . Sonic has really gone downhill with its food and customer service!!! TRASH!!!!!!
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January 2024 by Randy French
Always a great place for burgers and onion rings.
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January 2024 by Theresa
I love Sonic Ice better than any other place. I like that you can purchase their ice to take
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December 2023 by barbara sorensen
Friendly, convenient, and
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November 2023 by Robert Rosen
They have a drive up, but do not utilize the window. So a hop comes out. Gives you the food, then takes the payment into the building and had to return with change or receipt. Inefficient.
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November 2023 by Synovia Clay
The oreo blast was really good ?
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October 2023 by Luther Dodgen
Went for lunch today for a quick stop on the way home. Was not pleased with the ordering experience as when I tried to order, I would promptly get cut off. Every time I spoke, I would get cut off by the person taking my order. This caused confusion with my order as well and the person repeatedly asking me to repeat what I said.Once the food was ordered and brought to our car, the drink was wrong. I informed them it was incorrect and the person that brought the order our acted as if I was going to have to take it regardless. Even said “I guess I can ask them if they will change it being it is the same price.” Not the best customer service and when the new drink was brought out to us, I couldn’t even say thank you as they essentially just handed it to me and walked off. Definitely not the best customer service experience I have had there.
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September 2023 by Ashley W.
The quality of this location is going downhill very quickly. From old, disgusting tea to pricey drinks packed with ice to stale fries. It is extremely disappointing. I understand the majority of this location's staff is high school people and young adults, but my grace is running thin. 09/21/23 I purchased my usual Lrg French Vanilla Cold Brew. It is so packed with ice that I can't even shake it and it only took a few drinks to finish the whole Lrg cup... Unfortunately my Route 44 sweet tea is packed the same, thankfully it is cheaper and bigger so I will get a decent amount of tea.
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September 2023 by Yoder Man
Order taker was in a hurry and kept interrupting me. When the order arrived 10 minutes later, it was incorrect and the fries were cold. The chicken had obviously been sitting for a while as it was leather.You had 1 job, and you failed miserably.
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September 2023 by Karen Muniz
Customer service is always nice but more times then not the app doesn't work but glad they honor
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September 2023 by Cassandra S.
This is the second time my family has come to get a late night dessert and we have been nothing more than impressed! No words need to be said, the pictures say it all! Thank you to the wonderful staff!
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September 2023 by Gamer Nades
Waited in the drive thru for ten minutes then they finally come to speaker and say it’s 10pm and they are now closed.
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August 2023 by K Hill
It's usually better than we expected, but this time, they seem to be messing with app orders for entertainment. Order "easy" and they give you double, order "extra" and they give you 10x.
